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TIMC Posted
Awesome doorbell cam! Easy setup and install with the Eufy 3 cam system!!
MustHave Posted
Unable to play back events captured by the camera. Goes through an encryption process then unable to play video message. Many Google posts of same unresolved issues since 2023. Eufy customer service unable to resolve...they say their technical team working in it... waiting over one week.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
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ErnestI Posted
Okay. So I have this hooked up wirelessly presently and I have to admit the picture quality is miles ahead of my ring doorbell. I have also realized that the battery last slightly less that the ring though. I do plan on wiring it up soon to get rid of this problem. I will also get a home base because I thing sometimes its slower than my ring when accessing stored footage. Even with that being said I still like it better than the ring
RobertA Posted
Great price great quality. My house my recently broken into and wish i had theses beforehand. It's not a security system but works to let me know when someone is outside my house and records. Got them inside and out my house. Don't have to pay for any thing but the cameras all goes to my phone and records to the system. For the price definitely worth the buy if you can't afford a expensive security system.
TonyL Posted
Easy setup, excellent video quality and on board memory option. A worthy purchase.
JohnP Posted
After a month of use am satisfied with its performance. Uses local memory instead of cloud like my previous Nest doorbell, so there is no monthly fee. I have not found a way to find out how much memory is left. Many alerts if you are working in yard near door, but they are easy to erase in app. I chose this one because of battery and wired. Previous one was wired but depended on internal battery for power when doorbell was pushed. When that battery failed, it went offline when doorbell was pushed. This does not have that flaw and battery is replaceable if necessary. Picture quality is good.
Jason Posted
I bought this eufy to replace my Blink doorbell camera. Features I like, It's on battery and I can easily recharge it with usb c (no worrying about AA batteries), recordings are stored locally via SD card (no worrying about monthly cost for cloud storage, although you can have that option), and the quality of the video is really clear. I like the presets reply it comes with and you have the option to have it kick off by either trigger or on command.
JenniferH Posted
I could not get the SD card installed but it is working fine w/o it. The card did not seem to secure in the slot so I just used it without it. Works better than ring
SaidyS Posted
I love this Eufy video doorbell! The 2K video quality is very clear and sharp, and the sound is excellent for both listening and speaking. The motion/person detection works flawlessly, alerting me when someone is near the door, which gives me peace of mind. Setup was simple, and it works smoothly with the Eufy app. A fantastic purchase that I 100% recommend for home security.
Posted
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988-7973
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TImS Posted
Not impressed by the battery life so far. I've adjusted the settings to see if I can increase it since I've had to charge at 9 or 10 days. If you have doorbell wiring, then power should be less of an issue. Picture quality is good and all other functions are good, but for a doorbell camera to be useful it should last for a few months on a charge.
MyrleS Posted
Great video doorbell. Awesome picture. My only complaint is the battery does not last long. Two weeks max and that's with not a lot of traffic in/out of the door. If you have the option to connect this to an existing doorbell then do it.
DummyName Posted
Works great! I love not having to sign up for another "subscription" (just using the included 32 Gb Micro-SD card). Easy to install and set up.
iXklusiv Posted
Quality doorbell for the price. Easy setup, and setting are user friendly.
smadjones Posted
Works great, covers some distance , picks up even the cat going across our porch.
Popmixer Posted
Easy to install. I install it as wireless. Great picturs and videos and it great to see a picture of the package on my steps in front of my door. I like to pause the doorbell while I mow my lawn. I like I don't have pay for a monthly service fee.
VinN Posted
I decided to replace my Ring doorbell because it stopped working and I didn't want to pay a subscription. This eufy one was easy to install and the quality of the video and product are really good. I'm glad I switched!
Stan Posted
I have it for couple of months, haven’t have any issue yet, pretty good quality with decent price
LauraM Posted
Excelent choice, it was easy to connect, clear instructions. good looking doorbell ring
scoopD Posted
Great camera with fast response/notification. Switch from Ring, very happy with choice.
Posted
Thank you so much for your support of eufy! We're delighted to hear that our product has met your needs and has been working well for you. Your support and recognition are the driving force behind our continuous improvement, and we feel truly honored to provide you with a satisfactory experience.
Should you have any questions or require assistance in the future, please don't hesitate to contact us at [email protected]. The eufy team is always here to serve you. Additionally, you may visit our Eufy Self-Service webpage to quickly access useful resources including product manual guides, how-to videos, troubleshooting tips, and more:
https://support.eufy.com/s/?ref=navimenu_8_1_1_copy
Once again, thank you for your trust and choice of eufy! We look forward to continuing to safeguard your smart life with innovative technology.
Wishing you all the best!
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HenryT Posted
Excellent quality camera and very easy to setup. There was a 3-5 seconds delay on the video capture. Overall i am happy with the doorbell camera.