Customer Ratings & Reviews
See more imagesFrigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
- Model:
- FPFU19F8WF
- SKU:
- 6536972
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Pair R & F
FelixM Posted
We are enjoying our Freezer they came and setup with no problem
I would recommend this to a friend - Rated 5 out of 5 stars
Gorgeous
ChristopherA Posted
It’s huge! It looks so elegant and rich in my new remodeled kitchen. It fits a ton of items. Can’t wait for the holidays.
I would recommend this to a friend - Rated 3 out of 5 stars
Great freezer fridge combo, bad install
FrankH Posted
The fridge is wonderful. However, if you require installation, I would recommend getting it from somewhere else. We spent over $6k for the fridge and freezer pair. At that price range, you are probably better off going with professionals like Builder Source. Here's why... Geek Squad performed the installation on our washer, dryer and dishwasher. They were true professionals. However, Best Buy outsources the larger items like the fridge to another company. After two attempts, the installation still isn't right. The trim was never installed, despite us paying for that service . Best Buy seems to have little accountability with the company that worked with us. I love Best Buy. Unfortunately, I'm a little upset on how this worked out.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted
Thank you for sharing your feedback, and we’re so glad to hear that you’re happy with your fridge and freezer! We completely understand your frustration with the installation process, and we sincerely apologize for the issues you've encountered. With a purchase of this size, you absolutely deserve a seamless installation experience, especially when you’ve paid for the trim installation service. It’s disappointing to hear that, despite multiple attempts, the trim was never installed and that there’s been a lack of accountability from the installation team. We take this seriously and will make sure your concerns are passed along to the appropriate team to prevent this from happening again. We also recommend reaching out to the installation company for further assistance.
- Jessica <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
good freezer
cah1 Posted
i like this freezer and the room it has. it should have an extra shelf. we will end up piling stuff more then we should need to. the directions for changing the swing on the doors is not adequate. the directions make it sound like you need a kit if you have both the frig and freezer. you do not. it relatively easy swap with no extra hardware needed.
I would recommend this to a friend - Rated 5 out of 5 stars
Happy Customer
StanP Posted
nice quality freezer with good shelving and lots of interior lighting!
I would recommend this to a friend - Rated 5 out of 5 stars
Great design
MirenzoJ Posted
This refrigerator is Beautifully designed and very spacious. Especially, for a large family
I would recommend this to a friend - Rated 5 out of 5 stars
Top notch freezer
karim Posted
I have to return it because it was damaged But it’s a great freezer
I would recommend this to a friend - Rated 5 out of 5 stars
All freezer
Happy Posted
Great freezer. Plenty of room. Well light and moveable bins
I would recommend this to a friend - Rated 3 out of 5 stars
Disappointing
LindaG Posted
Since the refrigerator went out the freezer needed replacing too. The space inside is much smaller than the original one I had. Pull out shelving is nice but I sure miss the extra space.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
Hi, Linda. Thank you! We appreciate your honest feedback. We always want to make it easier for every consumer to use our products. We hope we can have the opportunity to make things better. Please contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. - Ruth <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
NOTHING BUT PROBLEMS CAUSED BY BEST BUY
I ordered this freezer to match my refrigerator NOT CHEAP. It takes three months to arrive!! They can deliver but it will take another month for that to happen. So we agree to pickup. Get to store. Two idiots are arguing over best gaming system and drop my freezer!!!! It literally rolls. I said oh my God are you kidding me! He says well it didn’t hurt it because it’s wrapped. The manager tells me we’ll take it home see if it works and if not return it or have Frigidaire fix it. 37 days after pickup it quits. On the second repair by Frigidaire. Food keeps rotting oh not our problem!!!!! Do not accept appliances that are dropped!
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Inspect carefully as you unpack...
Kevlar68 Posted
Seems like we got a repackaged items. Freezer being replaced due to significant damage to front door UNDER the packaging). (Damage on the back of fridge UNDER the packing styrofoam.) These were not a delivery handling issue, not a problem since it's sliding into a slot. The freezer is significantly shallower than our old one (Kenmore-made by frigidaire) but just takes some getting used to. AND most important, these fridge/freezers are NOT 71-1/2" they are 72" with the feet all the way in. This may sound insignificant overall, but can be huge if you have custom cabinetry around the old 71" Kenmores. I would not recommend but only one company makes them...
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Freezer deliver
KingaB Posted
My freezer and refrigerator was delivered however my refrigerator was damaged. When they unwrapped the freezer and other items they thought the pairing kit was garbage and threw it on the ground so it got wet and stepped on. The freezer was placed in the location it was to go and is working.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted
Hi there, KingB! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. For any concerns pertaining to installation or delivery, we recommend connecting with your local BestBuy specialist directly to further assist you. Should you have any additional concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. ~Sam <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Good quality
SteveP Posted
A little short compared to luxury built in freezer/fridge but can't beat price. Quality is great. Looks great too, honestly.
I would recommend this to a friend - Rated 5 out of 5 stars
Frigidaire professional
LauraH Posted
Excellent peoduct. Worryfree with no maintenance issues
I would recommend this to a friend - Rated 3 out of 5 stars
Freezer
KatieT Posted
Nice but not what I wanted and I cannot return it. The sales associate assured me I could get this in a refrigerator, now I have a useless freezer
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
We're sorry to hear that you had a bad experience with your freezer in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Best product
12345 Posted
Best product for the price in the market, especially combined with fridge freezer combination.
I would recommend this to a friend - Rated 1 out of 5 stars
Purchase of Refrigerator and Freezer
AmirR Posted
One of worst experience with Best Buy I already sent you my comments. Shame on your delivery team and scheduling supervisor
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
Hi Amir! Thank you for taking the time to share your feedback with us. We’re very sorry to hear about your experience and the frustration you encountered with the delivery and scheduling process.
We sincerely apologize for the inconvenience and disappointment this caused. While we understand how upsetting this situation was, we do appreciate you bringing it to our attention. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Crappy service
Charles Posted
The worst buying experience I ever had! Started this purchase in Feb and didn’t get one that is not hooked up correctly about 3 weeks ago
No, I would not recommend this to a friend
