GE - 21.7 Cu. Ft. Chest Freezer - White

I never bothered to measure the dimensions of this freezer so when it arrived, it did not fit through the door let alone into the basement. No problem, it’s in the garage. The bins are fantastic for organization and my OCD wife approves. It is completely silent and it chilled to temp at start up in no time at all. The energy saving alone was worth the price. I highly recommend this product to those who like to store large quantities of food and game.

This appears to be a redesign or different material is now being used which creates a leak in the top seal when this freezer is loaded. When I installed the freezer, I did not pay attention to the seal. The next day, after loading it from my old freezer I noticed a 1/16 gap in the seal at the center. I called GE, they sent out a tech and he said it needed a new lid. They had to order the lid and ship it to me then after receiving it I had to schedule another tech to replace it. When he replaced it, the same gap was there so they ordered a replacement freezer. When they delivered the freezer they set it up and removed the old one (I had to box up the frozen goods). Empty, the seal was fine and the lid sealed as it should. After placing all my frozen goods back in the basket the entire freezer bowed again and the same gap was there. I called and they scheduled another tech. After he inspected it, he came to the same determination, it is a design flaw and said there is nothing he could do to fix it and he would report it to GE, they will call me with a resolution and if they didn't call at the end of the week to call GE. They did not call so I called them. THey told me this is how it is designed and there is nothing wrong with the function. I told them there is for sure because the lid will not seal and it is leaking cold air. Now they are going to send another tech out in a week who is going to see the same gap as shown in the pictures below. This will be the 5th time I have had to take time out to wait for a technician to report what can be seen in the pictures posted. Also weeks have gone by waiting for the repairs so I can't return it. In the pictures below, you can see the corner is sealed like the entire top should be, the gap is in the center. This is the second freezer with the original exactly the same.

We are more than happy with our new freezer...it us extremely spacious...easy to store food in it and easy to access items from the bottom without almost falling into the freezer ...it is VERY quiet and the led light inside the freezer adds for ease of seeing what is in the freezer...we also like the freezer status lights on the outside of the freezer to help to assure that it is running correctly...

Seems sturdy and solid. Keeps cold and freezes fast. I have noticed ice buildup already in the left half of the freezer. Also, the lock does not bring the lid down right. When lock is engaged, you can still open slightly to allow the cold air to escape. Other than that, performing well.

The size of the freezer is huge. The storage baskets are great to separate food. The light is awesome. I can see everything in the freezer without having to depend on room lights. This freezer is the best purchase I’ve made this year!!!!! But the freezer you won’t be disappointed.