Customer Ratings & Reviews

Was installed as expected and looks really nice. Matches other stainless steel appliance trim.

Take my advice and just order the matching trim kit. We had a different microwave and i thought i could retro fit the trim kit to a new microwave. That ended as an epic disaster. Then found out the “new” microwave did not have a trim kit available. I had a teally hard time stomaching that a new trim kit could cost more than a new microwave with some models. Came across a GE profile microwave that was oerfect fit for my cabinet. The trim kit for this microwave was far less expensive than the microwave. Let me tell you that the installation was a piece of cake. The old trim kit and the screw holes for the new trim kit happened to line up perfectly. No need to hire an installer. It took me all of 15 minutes to install the base of the trim kit with a ohillips head screw driver.

Overall, this item appears acceptable, We used certain items from the kit to mount the microwave within a cabinet. However, we could not use the frame as the screw mounts to attach the frame to the cabinet were not on the corner areas themselves but were a bit inward. This placement caused the screws to go in at an angle and the opening was too large for the screws to take hold in the wood. So be aware of this.

So, first I bought an open box. Best Buy acted weird about installation, and the guy on the phone gave a vague answer about it. They delivered it, and it looked like it had been thrown off a truck. You could see inside the oven from where the side was so damaged. I returned it and purchased a new one with the trim kit and asked for installation. It took them an hour to figure out how to add the installation sku. I found out later why. As I waited for them to figure it out, I looked up the installation instructions, and it looked very involved and suggested that the installers bring lumber to center and balance it. The store clerk said, "Yeah, our guys don't bring that with them, so you might want to have that." When the new microwave arrived, the installation guys came over and said we are here to install the trim kit. I said, " You mean the microwave and trim kit?" They said no, their paperwork only mentions a trim kit. I chuckled and said ok, go ahead and install the trim kit. Realizing that they could not put a trim kit in thin air, that they needed to attach it to the microwave, they saw the dilemma and called a supervisor. It took a while, but finally they were given the green light to install. The guys themselves were great...they did everything they could to make a difficult install work, but they were not supported by Best Buy, and I had to go find and cut pieces of wood for them to get it level and properly centered in the cabinet opening. I assume if I did not have lumber and a saw, they would have canceled the installation. They noted the new microwave was damaged but functional and took pictures and suggested I return it. I can only imagine what it would have been like to uninstall and reinstall this piece of junk. I said no, but I would ask for an open-box price. After a few calls, they gave me $200 off. I am just so disappointed in Best Buy. They will only do the right thing if they are backed into a corner and you have to answer shop. Throughout the whole process, I was given multiple conflicting answers from different call center agents. Obviously, Best Buy does not train people to a single standard. Also, you could speak to one agent and tell that they were competent and trying to help. You would talk to another, and they sounded like they were high, and if it seemed to be something that didn't easily fit into their flowchart, they would act like they were losing connection and hang up. Very third-world. Best Buy has gone downhill fast. The microwave itself and the trim kit are flimsy and cheap. Retail is $1k for the microwave! The trim kit is cheap plastic unlike the metal one it replaced.

Bought this to go with a new GE convection microwave I was installing. I like the way it looks, and my wife is happy with it. My brother-in-law actually installed it, so I can't comment on ease of installation. I will note that the microwave and trim kit we replaced was a Maytag, and the old trim kit was larger than this one. There are small screw holes visible above and to the side of the new trim. I need to fill those holes to make it look perfect. Anyone who is replacing a different trim kit should probably check the dimensions of this one to see if it will cover existing holes.

I originally had difficulty selecting the right trim kit for my microwave (and the "suggested item" I was prompted for was NOT the right one...hence I had to return one and reorder this one). Generally it's a good looking kit. I really wish GE would just make the Slate microwave too so that there isn't a color difference between the black micro and the slate trim. I also find it absurd that it's so expensive. It's literally a couple pieces of plastic.

Had to return this since it did not work with the microwave purchased. Make sure you select a microwave that is “built-in” compatible. Bestbuy, please make it easier to pick microwave and trim kit combinations.

Finally We have the right part. Sleek, clean and what we need

This trim kit worked well with my new GE microwave. It is use inside my wall unit and matched the new wall oven.

Doesn’t fot exactly and there is a 1/8 inch gap between the microwave and frame. Looks ok but for the price it should look much better

Gives the unit a good built-in look but for what you're getting in product seems to me to be a little pricey. However, very easy to self-install.

It was ok. Kind of cheap looking especially for the price

Nice a bad looks good team that installed were awesome

This is a great trim kit from GE. Make sure you measure your kitchen before you buy.

Great product and quality. Matches microwave and fits opening.

item arrived daya prior to promise. Great fit and appearance.

Fit perfectly in our space! Trim looks great! ....

the store person who had the measurements done and ordered the trim completely failed to order the proper item thus creating an incredible amount of difficulty for me, the customer. For this reason I will not recommending an appliance from Best Buy.

This convection microwave frame kit, including the brackets that secure the microwave to the opening, is all included. Fits GREAT!!

Product has been on order for 2 weeks and we still have another 2 weeks to wait until the product comes in and can be installed.