Customer Ratings & Reviews

This is a very nice stove, full of features even has a cooling fan to keep electronics cool. Very stylish, knobs are amazingly crafted not just cheap plastic. Keypad is nicely laid out. Great product

I wasn' expecting it to look so pretty. it fits perfect in my kitchen. it is so modernized: i'm still learning to use it. the range top is really nice. so far I've been using one eye because you can use it for small pots or large pots. The oven heats to temperature fast. i like that feature. i am very pleased with my purchase!

We bought a TV and a kitchen range one week before Black Friday. The TV and the range have been fine. I would give them both 5 stars if I have been happy with the services from Best Buy. 1. We asked Best Buy to deliver the TV to our house first, then delivered the range later. After the TV was finally arrived, we found it’s an open box one. The people who delivered the TV said, all the boxes in the truck were all opened in the Best Buy warehouse. We were confused and refused to accept the TV. The delivering people were not happy and instructed us “Next time, if you want to order anything and ask Best Buy to deliver it to your house, you have to make a special request that you only accept the box that was not already opened.” Does it make sense to you? But please learn from our experience, otherwise, you will waste unexpected time to wait to get your delivery like we had. We called and made sure we would get an unopened box of range before they delivered the following week. 2. When we purchased the TV and also the range, we were told if we applied Best Buy credit card and purchased all the stuff on the same day, we would get 10% cash reward of the total net amount (before tax). From the experience we had with other credit card companies, it’s very easy to figure out the amount we should get and we would see the reward amount on our next statement. But for weeks, I checked on line, we only got 5% gift certificate of our purchase. (We already paid our bill, it showed nothing about our rewards on the statement.) I called many times. Each time, the customer people said they would correct in 24 hours, but they never did or made even more mistakes. And, each time, I couldn’t talk to the previous person, I was told that person wasn’t available, so, I had to start it all over with a new representative. Since we are Elite member, when elite support person, Riley, e-mailed me, I told him our frustration. He didn’t replied right away, he said later he was on vacation. But he had power to correct all mistakes in one day and added 6522 points to our account. I wrote an e-mail to thank him and asked him to transfer my early cash certificates ($135) to points too, then we, as elite members, would be allowed to have more time to use these points. But he never e-mailed me back, he’s totally disappeared since then. I had to call customer service department again. This time I talked to Carol. She told me all the cash certificate ($135) would transferred to points in 24 -48 hours. But two days later, my new points was still 6522 points, but my cash certificate were all disappeared (like Riley did). I was shocked and talked to Elisabeth. She said she would transfer the $135 to points manually and would take 3- 5 days for me to see on my web account. I don't understand why it took so long. But as today, is the 6th day, my old $135 cash certificate was still missing. 3. We thought Best Buy is a big store and sells all hi-tech stuff. They have always been proud of their hi-tech Geek Squad team. I really don’t understand why they had to correct a simple mistake manually over and over, and drove us crazy? Are they hoping most customers would get frustrated enough then gave up their benefit they supposed to get? I really like to know what's going on. 4. We could understand any human absent-mind mistakes, such as we found the sales person keyed in the wrong model #, I had to make a trip to correct it the next day. Also they didn’t give us discount since we purchase the TV and 5 years of protection plan the same day, I had to make another trip to get credit after we found out later. But if Best Buy "customer service people" tried to fool customers around on purpose, that would really be a shame. We do hope Best Buy would improve their system and would be able to expedite their any correction whenever they need to in the future, and send customers a sincere apology, instead of ignoring it.

An excellent range, but quite expensive. It is one of only a couple of drop-in ranges still available on the market, but I needed its' form-factor to fit in my kitchen. Unlike most stoves, it includes the wiring required to connect it to an electrical box, but note: It is not intended to be used with a plug, only direct wiring to an electrical box.

This drop in oven is simple yet elegant. Works well and efficiently. Installers did a great job! I

So far excellent job very efficient and sturdy easy to clean and very stylish i stand behind Ge antday

It looks very sleek. All the buttons and knobs have been working for 9 months so far so good.

Heats up super fast and looks great. Easy to clean, as well!

So glad we got this stove. Then burners get hot quick and the sensor that lets you know its still hot even after being turned off has saved my hands from getting burdened.

While the installation was a bit tricky as in any new product fitting into a custom space for a previous appliance, the end result was a very workable one. All appointments were made on time and all personnel were competent and pleasant. I am currently awaiting a refund for a service and product that was thought to be needed for this install that, in the end, was not needed, and I expect that process to go smoothly as well.

Just what you we were looking for. This range is sleek and neat. It completes the look we wanted for our kitchen. Everything works wonderfully and is easy to use.

Very happy with the product! We searched all over to find an electric range that would fit and, low and behold, it was at Best Buy. I give it 5 stars based on the product. If I based it on the delivery nightmare we went through, it would be much lower. But, not going to punish the product for a Best Buy fail.

Came damaged but will be taken care of. Looks and works great

My new range is not only easy to use , but easy to keep clean also.

For our apartment complex, this range solves many problems. First, it functions perfectly. Next, it is not overwhelming in size. Last, the price is very reasonable.

I love the sleek look of this range! The burners heat up very quickly, and the oven keeps steady heat while baking. So far I am very impressed.

Did not want all the electronics so this was practically my only choice. The only thing I did not care for is the fan runs for 45 minutes after the stove is turned off

Gorgeous little beauty of a (drop-in) range! Worth the wait for it to be delivered (drop-in ranges are a rare item to be manufactured these days, so expect to wait if you are looking for one as a replacement). Still need to do something about the 3/4" gap behind it and the wall ... the original range was flush to the wall, since it was hinged at the back and had a lift-up top to provide access for cleaning around the burners (don't miss THAT at all!) This one, however, has an easily-cleaned ceramic top.

This is the perfect range for my space. I love the ceramic cooktop!

The rapid boil feature is really nice I would recommend it to anyone