Customer Ratings & Reviews

Product is good but installation is incorrect, microwave is not level and makes a grinding noise when operating. I paid for installation and need to have it re- installed correctly

Nice microwave. Very large capacity. Easy to use. Cook’s food much quicker than my old microwave.

Very nice microwave until it breaks few weeks after warranty is over. I don't think it's isolated case becaudr the part I need is OUT OF STOCK. 600$ part is 177. Would have been 777$ plus medications for headache. 600$ a year for microwave seems expensive

We needed an over the range microwave that could vent outside, and this one does a terrific job. The vent is the main reason we selected this model, and it is strong with multiple settings. It does exactly what I wanted it to do. The over-stove light is exceptionally bright, which was an unexpected surprise and delight. Now to the actual jobs a microwave does! Like most folks, we use our microwave mostly for reheating. There's a bit of a learning curve with the presets, the interaction between the time you want to cook and the power levels you can chose, as the written instructions that came with the microwave don't cover any details at all. But the digital display is exceptionally good about telling you what to do next, so even though it is not as intuitive to use as push-button microwaves you can (usually) easily figure out the process. I don't have much experience with sensor cooking, so I'm not sure about my next statement: to me, the reheating process seems to take a little longer than my old microwave; but that could very well be because I'm still a bit unsure what power setting some of the presets and sensors are using. I'm a bit of a full-power zapper myself, but my husband generally prefers to reheat at lower power levels. He has not noticed a difference in the time it takes to get his food to his preferred temperature. I can't say I dislike the dial as opposed to the old push-button controls... I'm still adjusting, so part of me misses my buttons--- but I don't dislike the dial.

This item was purchased to replace an older unit, also a GE Profile, that failed after 10 yrs. I went back with the GE Profile line because of the dimensions. I didn't want a unit that was going to limit my ability to stir a big pot on the cooktop just below the microwave. The differences between the older and new units are as follows: the new unit has an enamel inside; the old one was white plastic. This change makes it much darker inside the microwave. But really, I don't stand and watch my foods get nuked, so probably just something to get used to. The new unit has a dial instead of direct input. I did like the instant push buttons of the my old unit for minutes 1 through 6, but it only takes a twist of the dial to select how long you want to cook something. Also, the dial only lets you select times in increments of 15 seconds. So unless you are a control freak, this should give you enough flexibility. (You can always just stand there and open the door when you wish to stop the microwave, if, say, you're wanting to melt butter but not boil it-which is what I used to do with the old one anyway.) There is not a shelf in the new one for dual level cooking. For me this was not a factor since I never felt the old unit did a great job of even heating when I did cook things on both levels. Now at least, when I have taller items to put in, I don't have to remove the shelf and find a place to store it. Things I like about the GE Profile line: large glass turntable allows me to use my 5 quart pyrex dish inside the microwave. Turntable off button allows me to use a 9 x 13 pyrex dish with built in handles inside the unit. A more than adequate fan sucks away cooking fumes quickly. All in all a good microwave that matches my other kitchen appliances.

Appliance is attractive and works very well. Easy to maintain

Microwave Is everything I expected. And the installation was pain free and smooth.

I love the size cavity. Very easy to operate and looks amazing. I would definitely recommend to a friend.

Have waited to write this review so I could use this appliance for awhile. This is my 3rd set of Profile kitchen sets in 24 years. I have always loved them. This micro though is a little weird with the dial instead of digital display for cook time . It does add ease to getting to your desired cook time but it goes in 15 second intervals. However, I think GE got the message with all the problems with the control panel that was all digital. As for the previous one I owned, it died early, I do a lot of stove top cooking and boil a tea pot several times a day. The steam would make the microwave handle and display so hot, that we could sometimes not touch it. It would make sense that the steam fried the panel. Hopefully, the new one we bought will last for many more years.

We like this microwave. We've had the microwave for less than a month, and we're still getting used to it, especially the dial. The fan is great! We love that it has so many speeds, it's very quiet on the lowest 2 settings and reasonably quiet on the high setting. It takes longer to heat a mug of water to make tea, but otherwise meets expectations.

This was a replacement for fancy Samsung (piece of junk) we bought two years ago. A huge improvement. Doesn’t have many of the bells and whistles as other brands, but I don’t care. Didn’t need any of that stuff anyway. It’s just an absolutely solid unit. Fit was great, installation was a breeze. A note the mounting bracket is the easiest I’ve ever had to mess with. Matches our Profile French door refrigerator perfectly.

This is a good microwave. The addition of the dial means no numeric keypad, allowing for many more special settings. And the additional space for cooking is nice. Others have commented on the dial so I won't bother. It's basically a 3-step process to start microwaving... just too much. But the text is brown/tan against a black background and impossible to read without a bright light on in the kitchen. It doesn't heat items quite as quickly as our previous and smaller 1.7 cu ft microwave, which I guess makes sense. On the plus side, the fan/vent is very powerful and great for handling fume and steam from items being cook cooked on the range below.

Great product. Fit perfectly. Very happy.....................

Replaced my older GE microwave with this new model. Have to get used to using the dial to set time for cooking as it doesn't have express cook numbers like my older one or allow me to set the on/off time for night light. Do like the looks and all other features.

Notice damage on top and side after it was taken out of box. I had it installed with damage due to time it takes to get a replacement. Please contact me once attached picture and order number #BBY01-806473134794 are reviewed.

My first microwave with a dial control. Easy to use. Very elegant, Spacious, Fits under standard cabinet with ease.

I recently purchased this GE Profile microwave. I have had it for a month now. It does a very good job of heating the food evenly. Unlike my previous microwave, its very well lit inside while the food is being heated. If I had to be nit picky about anything, it's that the door feels a little light. I'm not afraid it's going to break, but it's just an observation. Final thought, I would recommend this product.

Great Profile series microwave. So happy with my new microwave and it’s new Profile look to match all of my other New Profile appliances. Easy to use and looks beautiful above my Profile range. I would definitely recommend this item!!!

I purchased a General Electric Profile Over the Range microwave to replace the one I had. I am very happy with it now that I figured out how to use it. The new ones have knobs to set the time instead of numbers. They do not send directions anymore but I did figure out how to use it. It works great and looks great.

Very happy with my new microwave! Matches my other appliances and simple to use.