Customer Ratings & Reviews

Fit perfect and works well. Buttons aren’t touch screen like the old so you have to actually push the key plate but not that big of a deal

This microwave has intense heating capabilities and various cooking selections

Just recently bought this and so far it's worked very well it's a good size, has lots of options that you can change so far I like it, a bit expensive but I would suggest if you're looking for a good nice looking microwave this is the way to go

I’m a big fan of the GE Sensor Microwave. My last one was purchased in 2001 for $149 and worked perfectly for 24 years. It suddenly started sounding and smelling bad when turned on so it was time to replace it. I didn’t think twice - I went right to another GE Sensor microwave. Best Buy had a great price on an “Open Box - Excellent” (“the product looks brand new with no physical flaws, scratches, or scuffs, and it works like new.”) so I bought it. That was the start of my microwave replacement journey. It shipped from a Best Buy in NC. Unfortunately, they didn’t cover the extra codes on the box so a confused FedEx rerouted it back to Best Buy … in KY. I’m in MA. Found a new one in stock at a Best Buy a few towns over and bought it. Got it home and it was actually an “Open Box - Poor”, significantly dented, that another customer had returned (their shipping label was still on the box). Best Buy shipped another “Open Box - Excellent” to replace the 1st one that went to KY. It was another “Open Box - Poor” (significantly dented). Ordered a brand new one shipped to me from Best Buy online. It arrived in one piece, no dents, looked great. HOWEVER it came with a manufacturing defect resulting in there being no way to open the door. Obviously, they all went back to Best Buy, who did nothing to try and keep me as a GE customer. I did buy a brand new one through the GE Appliance website and it arrived in perfect condition. Unfortunately, it was too big for our microwave shelf and had to go back (this one was the first one to make it to installation on the shelf so the first time we realized it was too big. I then ordered the 1.6cf model through the GE Store on another website named after a river in South America. It arrived in perfect condition. However, it also had a manufacturing defect that allows steam and condensation to get in between the multiple panes of glass on the door. It’s also going back. I’ve had another long conversation with GE directly and I’m giving them just ONE more chance to keep me as a loyal customer and find me an unblemished 1.6cf unit with no manufacturing defect. If possible, I’ll try to update this review after I receive and use the next one more than twice. In conclusion, this review is as much about Best Buy as it is about the current quality of GE microwave products. If I could replace my old one with the same model -built in 2001 - I would.

Nice product. Many features. Fits well in cabinets

LIGTH BULB IS NOT BRIGTH ENOUGH WORKS GREAT IS JUST THE BULB THATS NOT ENOUGH FOR THE SIZE OF THE MICROWAVE

The microwave fit perfectly in the kitchen island and works great. There was no issues with the installation.

I love it except there are too many buttons to push and the keyboard is not lighted, so it is hard to read for senior citizens. My old GE was larger inside and much better lighting was inside as well as the knobs were easier to read. Tonight my brand new.microwave.stopped heating. My electrician will check it tomorrow to make sure it isn’t an electrical problem.

This microwave is just "ok." THE POPCORN button does not cook a bag of microwave popcorn long enough (many kernels left) but popcorn is burnt on a regular cook setting. The REHEAT button does not allow you to set a time for reheating...you have to stop it manually. It's a "countertop" unit but it's still disappointing that it was not made to be compatible with any trim kit for installing it in a "cabinet" or under stove for more flexibility. I would not buy it again.

Love the size and look, didn’t like the lock on it, but once we were able to remove it, we love it

I bought this product with the trim to replace my broken microwave. It works really well so far!

This microwave is pretty good, it defrosts well, but I’m not sure why it has a “smart” feature.

The product seems good. Bummed that I asked for a direct replacement of my old unit and this one has different color clock display than my prior unit and therefore compared to my other GE appliances AND the installation kit not only doesn't fit, but I asked for advice from both Best Buy and GE to pick the correct one -- and they didn't!

This is one of the best microwave oven I have ever had. Work well, easy to use, and has all the option you would want.

great only light inside if it is bright will be great

Staff was extremely helpful in finding the exact model needed for our business. Order and delivery great and we are very pleased.

It's a very good microwave, i like it and my kids also like it

Excellent microwave. Great cooking. Key functions are easy.

This microwave is very convenient and doesn’t take too much space

Super clean and sleek we love it. Would recommend this to anyone needing this size microwave. GE is the best.