Customer Ratings & Reviews
See more imagesGE Profile - 30" Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
- Model:
- PEP7030DTBB
- SKU:
- 6527494
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 3 out of 5 stars
Beautiful but glass top is fragile
CaribbeanQueen Posted
2 days after installation a bottle fell at the edge of the lower left burned and the glass broke and cracked.
No, I would not recommend this to a friendBrand response from GE Answers
Posted
Thanks for sharing your feedback. We appreciate you being part of the GE Profile family. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
incomparable
Anniel Posted
super stellar, unbeatable I love it, you can make many even far from home since it has Internet food recipes and the ideal temperature for cooking. It is outstanding.
I would recommend this to a friend - Rated 5 out of 5 stars
Love flat service
DanielL Posted
Love the very smooth flat service with no knobs. So easy to keep without interference of knobs.
I would recommend this to a friend - Rated 4 out of 5 stars
30" Touch Cooktop
MarkFV Posted
Our previous cooktop conked out after 15 years of service. We pick the GE model because it has no knobs, has a well arranged touch area for heat controls, and it fit our built in spot. One improvement is that it is easier to clean. Our old unit controls would go nuts when we ran a sponge over the area...while this unit does not complain. There are 2 reasons the rating is 4 stars not five. First is the amount of time to boil water. Our previous unit was have radiant heat and half induction and the induction could heat a big pot of water in a couple of minutes instead of 10 or more. Second, the timer alarm is too quiet and has no volume control. When the fan is on above the cooktop it is very hard to hear. We have started using the microwave timer instead that has 3 volume levels.
I would recommend this to a friend - Rated 5 out of 5 stars
Comparable to the original.
LindaG Posted
We were so accustomed to our previous cooktop that the burner arrangement is taking some getting used to. Everything works fine, just wish they didn't change the configuration. The cabinet did have to be modified due to an alteration in the new design.
I would recommend this to a friend - Rated 4 out of 5 stars
New Features
Andipanda2 Posted
This cooktop was replacing a 15 year old Ge Profile cooktop. There are no knobs for operation. Everything is operated by fingertips.Getting use to arrangement of burners takes an adjustment. It is easy to accidentally turn on a burner you are not using but there is a lock out feature that controls all burners. Read the directions and practice using the features. I haven’t used the WiFi feature yet.
I would recommend this to a friend - Rated 5 out of 5 stars
GE profile products are wonderful and reliable!
Dishwasher Posted
I love this cooktop! Our old one broke because some liquid seeped into the knobs of our flat cooktop and destroyed the electronics. We decided to get a new one without knobs, wo we wouldn't have this problem in the future. I have used this cooktop numerous times now and it is so easy to use. It gets hot immediately and has a control lock so it will not be turned on accidentally. It is so easy to clean, and no more worrying about food or liquids getting underneath any knobs. I would highly recommend this GE profile product. We have had several GE profile products, and they all work great and are very reliable.
I would recommend this to a friendBrand response from GE Answers
Posted
Hi there - It's great to hear the performance and appearance of this range could exceed your expectations. It's a pleasure having you in the GE Appliances family and we appreciate the review. All the best! - Don@GEA <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Good Clean Top
SteveS Posted
I like the cooktop without the knobs, but the adjustments now aren't as precise as turning the old knobs. It's easy to clean the top without having to clean under the knobs. There are three smaller eyes on this top with one large eye. Two of the smaller eyes can be used together for a griddle.
I would recommend this to a friend - Rated 4 out of 5 stars
Cook top
MohammadK Posted
Margin of cook top raised above the counter. There is gap between margins of cook top and installation surface
No, I would not recommend this to a friendBrand response from GE Answers
Posted
Hello- Thank you for your purchase. This is a really nice cooktop and hope that you enjoy cooking on it. We can understand your concern and want to ease your mind. It is normal for there to be a slight gap between the cooktop and the counter, especially when first installed. There is foam tape that is placed on the underside of the cooktop edge during installation. This foam tape is required, since it cushions and protects the cooktop. Over time, the foam will compress, though some gap could still be evident. Note: We do not recommend using silicone sealant or caulk to seal the edges. Use of a sealant will prevent the cooktop from being removed should service be required. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
GE Profile Cooktop
VallianP Posted
I like the old-style lay-out better. It has a better burner placement.
I would recommend this to a friendBrand response from GE Answers
Posted
Hello- Thanks so much for your purchase. This is a beautiful cooktop, and we hope that you have many years of service from it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
GE Profile Cooktop
RobertA Posted
Excellent product and works great. Installation was quick and easy.
I would recommend this to a friend - Rated 5 out of 5 stars
Nice buy
dbigmike29 Posted
I love this new stovetop!!! Much better than the last one i had... I like the new features...
I would recommend this to a friendBrand response from GE Answers
Posted
We're thrilled to hear you're enjoying your new cooktop. This model features glide touch controls that allows you to choose from 11 different heat settings with one easy swipe for total heat control. We're confident this cooktop will continue to impress for years to come. - Julia@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
great cook top, no installation service
RandallF Posted
Cooktop is great! We had great difficulty in in scheduling install with disposal of old unit which required more than one appointment, then installer told us they could not install. Actually they told my son as they showed up at a time we told them we could not be there. So I had to install it myself. Great cooktop, but will use a different vendor next time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted
Hello- Thank you for taking the time to reach out. We are sorry to hear that you had trouble with your retailers install and delivery but hope the situation has since been resolved. We have heard great things about your new cooktop and are confident it will be a great addition to your kitchen space. If we can help with anything else in the future feel free to reach out and let us know. Sincerely- Dianna@GEA <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Customer service
ClaytonS Posted
Our sales person was patient and very knowledgeable. He made sure our stovetop would fit. Set up delivery.
I would recommend this to a friend - Rated 5 out of 5 stars
Cooktop
RamiroPaz Posted
Love my new cooktop, easy to cook and take care all the process was very smooth beginning with Meredith and guys who did the install, it was excellent.
I would recommend this to a friend - Rated 1 out of 5 stars
Unkept Promises
AnthonyN Posted
The order was delayed for several times for several weeks. Order was promised for 12/24/24 and did not come in until 1/29/25. Poor customer service - I was promised compensation for all my troubles and received none.
No, I would not recommend this to a friendBrand response from GE Answers
Posted
Thanks for letting us know what happened. To best address this concern, we encourage you to reach out to Best Buy directly by calling: 1-888-237-8289. -Don@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Don't buy
CraigS Posted
Quit working at 30 days. Best buy no help. Sets appointment and cancels without notice.
No, I would not recommend this to a friendBrand response from GE Answers
Posted
We certainly know how important it is to have your cooktop working properly. If you haven't already, please take advantage of your one-year warranty with us by calling 833-426-3393 so our Bodewell technicians can thoroughly investigate this matter. -Kacie@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
AVOID-guessing a production issue!
PigsFly Posted
Takes 45 min to boil water (barely boiling), randomly turns off when you decrease the heat. Sometimes recognizes my pots, sometimes does not. GE has been out 3x. They order parts, decide against installing them, order different parts. Last service call the tech, called the engineer. Everyone agrees the cooktop is not working correctly yet so suggestions to fix for good. There is no plan. Interesting reviews are turned off directly on the GE website, as others who purchased this winter had similar issues. Guessing they have a production issue. My new BOSCH is a dream. It actually boils water in 4 min. Amazing,
No, I would not recommend this to a friendBrand response from GE Answers
Posted
We truly apologize for the experience you're having with the cooktop. If you still have possession of the unit, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
