Customer Ratings & Reviews

GE Profile - Electric Induction Range (Model: PHS93XYP6FS) REVIEW We ordered GE stove from Best Buy Online Feb 20, 2023 and were able to pick it up in the store Mar 22, 2023. (We ordered it from Best Buy because we thought they would handle it carefully in shipping because they handle sensitive electronic items like TV all the time.) We had it shipped to the store and then picked it up and installed it ourselves so we knew it would not be dropped or damaged while being installed. GE Profile - Electric Induction Range (Model: PHS93XYP6FS) This range had all the features we were looking for and we liked the design. When we were setting up the stove, the fancy rolling slide out oven rack “Range Oven Rack Slide Assembly” (part # WB48X20881 @ $383.57) would not go in the stove correctly. This was maddening! I finally found a YouTube video that showed exactly how it is to install and realized the "Range Oven Rack Slide Assembly" that we had received with our stove was not correct--it was the wrong one! I called customer service and they said they would send me out the correct one. We later called back after we had waited awhile and found it was backordered until May 26, 2023. She said to make sure we got one, she would put in an order for another one. Over the months we did receive two, but it was most frustrating to have been given the wrong one to start with and then having to wait months to get the correct one. After having used the stove for a couple of weeks, the induction stove top stop working. This is an induction stove top and it would try to come on, and then it would shut off. The GE tech that came out was very good and diagnosed the problem with the (I believe) the master induction control module. It took two weeks or so to get the part shipped to our house and then for the technician to come back. (He was in the middle of moving from one company vehicle to another.) He came back out, tore the entire stove top apart and put the new module in. And it has worked well ever since. We had to order a portable induction stove from Amazon to use during this time (duxtop Portable Induction Cooktop Burner @ $116.00) On Saturday, July 13, 2024 my wife was baking potatoes in the oven and frying bacon in a pan on the stove top. She had a cutting board on one side of the stovetop that was not being used. As she was cutting raw bacon and putting it into the pan, the back of the knife hit the front edge of the glass “stainless control panel with wifi” and caused a piece of the glass control panel to fracture off and go onto the stove top! When this happened she asked me to look at the stove to try to figure out what had happened because she was not using the knife very forcefully. That is when I saw the nick on the glass control panel. Also during this, the stove was trying to do a software update and kind of locked up. We were afraid the damaged glass control panel may be causing this. I went outside and power cycled the electric breaker to the stove and it came back on and has worked correctly since. On Monday I called GE customer support and asked for help. They said it was out of warranty and a service call would be $114.95 plus parts and labor. The control panel can only be ordered as a complete unit. STAINLESS CONTROL PANEL W/ WIFI (part # WB27X45013) @ $948.05!!! I asked because of the newness of our stove and the other troubles we have had if they could do a courtesy repair or any kind of help. The customer support lady said they may be able to give a 20% discount on the part, but she would have to check with her supervisor first. After turning off the power to the stove, I was able to take the control panel off and used a diamond file to carefully round down the sharp edge on the glass edge (it was about 3” long) so no one would cut themselves on it. I can now see and feel with my fingernail many little cracks in the glass in this area. In a few days it will be two weeks since this happened. The stove is currently working fine, but for how long? Will the cracked glass control panel get worse and affect the use? Over all we really enjoy the stove and its features. It seems maybe they should have designed a stainless steel piece of trim that could protect this fragile edge.

After a thorough search online for specific induction ranges with a convection oven, I settled on this model after a price reduction to ~$2700. So far this product has operated flawlessly, both the induction features of the burners (I never had the "nearly instant boil" experience prior!) and a great convection feature for even heating within the oven space. I've been cooking bread daily for the past month or so, and have had no problems with the oven heating and retaining that heat, and while a bit slow to reach the upper temps, it maintains temps evenly and returns to the set temp quickly if the door has been opened. I also added a baking stone to the bottom rack, which allows me to bake bare on its surface. I've also used the "proofing" setting for the oven, which maintains a fairly constant high 70's to low 80's temperature, which is good for warm proofing doughs and encouraging the critters! The one feature I would love on this oven is steam generating. To overcome this, I put a small baking tray filled with river pebbles and rocks and maybe 400 or 500 grams of water, which generates a bit of steam for baking breads. I've not tried any of the probe features for either the range top or the oven. The electronics and touch controls to this point have functioned perfectly - albeit without testing the precision cooking feature or pobes. The forward control panel is a nice feature as well, and means no reaching over the stove top to make adjustments to temperatures or other controls. In the "I wished they would have thought about this more" department: *The stove top levels up or down to match the counter surfaces adjacent by turning the leveling feet at the base front and back. These -like most appliances-are nearly impossible to get at without pulling the unit out first, making the process very difficult to accomplish. *The escutcheons/trim around the top surface are dust and grime traps both front and back. This truly could have used a bit more thought considering how nice the appliance is, overall. Most of the cooking I'm currently doing is bread baking, and this oven has been marvelous so far! I can get two large dutch ovens on the rack at one time, or as many Items as I can place on the baking stone. I've noted the oven does a great job of heating when fully loaded, and has no problem maintaining the proper heat setting. Something else I accidently discovered - and to my delight - is that induction works through silicone! Meaning, I can put a silicone pad down on an element, set my magnetic pot on the pad, and still get induction heating without surface scratches to the glass top. Super!! I now have silicone pads for each burner to prevent pot-scratches and still cook on them! Nice! Admittedly I'm still in the "honeymoon" phase of ownership, but it has been a great experience so far, and if the quality holds up to my use and demands, will be a one-time purchase for the rest of my life!

Don't be a fool like me. I bought all GE products. I was told they were one of the best. Guess what? I've had 2 washing machines waiting on a third my stove. That cost a fortune is broke and they haven't even said they were going to fix it and my microwave. This will be my third, the first to burnt the service technicians as they were taking them out of my house, they were so hot. Supposedly, they have shorts. So when you read this review, g e will not back up their own warranty, they have not called or anything else.All they did is send some appliance guy out here, and he says, can't fix it.They'll send you a new one in 7 2 ten days don't be treated like me. I wished I could find a good consumer attorney to take on this case. 'cause GE is selling broke junk, thank yo

Looks great in my kitchen and the induction is very quiet.

This is a fantastic oven and induction range. All digital controls are more accurate than any gas range. Very easy to use controls. Easy to clean glass top. Connects easy to home wi-fi.

Do not buy. I purchased this very expensive stove less than a year ago and it is rusting already. The response that I received from their customer service was less than satisfactory. They suggested I clean it with glass cleaner or buy a replacement part for 50% off. Unbelieveable.

Going from gas to electric wasn’t my first choice. After six weeks of medium use, I would never go back to gas. That’s how amazing this range is! Convection baking and cooking is perfect; the induction range top boils water faster than I thought; doesn’t heat up the house; sears steak in cast iron like a champ; heat control is immediate as gas to avoid spillover; cleanup is a breeze and always looks sleek and shiny. If you are on the fence on whether or not this will meet your needs akin to gas cooking you will be extremely surprised how responsive and efficient this range is. I have not used the probe yet, but that’s next and can’t wait to try it. The air fryer crisped up chicken thighs and wings to juicy/crispy perfection . I wasn’t sure I’d use the app and remote functions, but found it to be handy if I know I’m grocery shopping and need to hear the oven for a quick pizza or a ready made meal. The warming function on stove top is useful. The ONLY negative is large pot cooking on all burners. This size range can get small if you’re cooking large batches of food in larger size pots, but it all somehow works out. I’d buy this range again no hesitation and would highly recommend.

I would prefer ohhh 100% if knobs, those electronic specialty, would be place in the back of the stove, not in front.Those electric knobs are very sensative, even delicate wiping causes turning on parts of heatning elements. And... what about kids? They can easily touch and unintentionally manipulate all the electronic surface. I had GE range before, with the knobs in the back of cooking surface But.... heating/cooling elements in my convection stove... stop to function hmmmm they worked but they turned off whenever they feel like. So a new stive was a necessity. Sorry. Thank you for reading my story...

The sales person, Nora Winkelaar, that helped me gets 5K plus stars (I asked for permission to use her name:))! The range: I haven't been able to use it much since I had to run the oven more than half a dozen times on self clean and because the chemical odor was horrendous and even though I washed the racks and the oven 3 times, I still had to keep trying to burn it off. I also haven't been able to try the Hestan pan and burner for it, since that is taking an eternity to get to me via the rebate form with GE. The appliance itself has been a frustrating experience thus far due to these issues. I have been able to use the induction burner and that seems to work great. The camera does work. I haven't had any issue with the app or tech stuff. Let's hope it stays that way!

This does everything my old, dying, range did—basic stove and oven stuff—and does them better. For that reason I am a satisfied customer. The extra bits, like the app integration and the air frier functionality, have some issues. It really bugs me that some functions are dependent on a Wi-Fi connection. I have reluctantly connected the device to my home network, and all the functions now work, but the default display still says “this function requires a Wi-Fi connection.” No idea which function it’s talking about because it is connected and everything I select works. Silver lining: the annoying display helps me remember to lock the controls when I am not using it so maybe that’s a feature…

Works fine for our needs. Love the induction cooktop which is fast and maintains heat at a near constant. The fast heat up of the air fry oven is very nice as well. We also really like the control panel position, which is very convenient. Downsides include the controls are inconsistent. Sometimes you touch the temperature ring and it responds correctly and other times you have to use the plus and minus buttons to affect change. The only way the stainless steel is finger print resistant is if you are wearing gloves.

I love this stove!!!! I am a professional cook and I was unsure of making the switch from gas to induction. I have cooked with gas most of my life. After almost a month with this stove I will never cook on a gas range again. The heat is so precise and I love the option to connect the burners. Breakfast is great again!!!! The airfryer is AWESOME!!!! I bring chicken home from the restaurant and air fry it up and it is fantastic. I am excited to use the probe an air fry a Turkey. The stovetop is so much easier to clean and keep clean than the grill grates from the gas stovetop. If you are thinking of making the switch and are nervous about it, do not be. It is a dream oven.

Cooks well, but the software needs improvements. Hestan cue integration is flawed. Precision cooking sensor reports wrong temperature.

This range does not come with a self clean mode. The steam clean mode lasts 30 minute and barely heats the water in the oven and does not clean. It works fine as an induction range but only one element is capable of precision cooking with Hestan Cue cookware. You need two sets of pots and pans as Hestan Cue cookware should not be used on any other burner. Wi-Fi and a camera in the oven sound like a good idea but this range lacks in basic performance and ease of care and maintenance.

Our first new stove in 30 years! So nice and the speed of it is great. No handles is great as well, oven seems to cook a little faster on the regular cycle. We have not used convection cooking or air fry yet but am sure it will be great. Induction is so nice hope to never have coils again. Recommend this stove to everyone.

I haven’t had the chance to set up my new GE Profile range yet, but I wanted to share how smooth the buying process has been. Customer service was excellent—very helpful, responsive, and made the purchase experience easy. The range itself looks sleek and high-quality, and I’m excited to put it to use soon. I’ll update once I’ve had more time with it, but so far I’m very satisfied with the service and support.

Absolutely love our new induction range. Works amazing. Love the rack that is on a track and pulls out wish they all were like that. The no preheat for certain foods is great.

Gas (or frankly better) performance w/o the fumes. This cooktop and oven are top notch! Melt and boil faster than any cooktop type. Butter will begin to melt in about 1-2 seconds. Water will begin to boil in a similar amount of time. Gas is SLOWER. A legacy electric cooktop (glass covered or otherwise) doesn’t even come close. Controls are easy to use and comprehensive. The oven is also top notch. Large chamber. TONS of functionality. …and a storage drawer on the bottom to top things off.

I love this oven. It doesn't use any propane so the air in my house is cleaner. It heats up water really quickly and cooks things evenly. I expect this to be a buy it for life purchase as we use less fossil fuels. The BB installation, however was botched. The guys delivered ready to install a gas stove, BB charged me for the gas installation kit and the people that delivered didn't know how to install an induction oven. Now I'm stuck with an installation kit that I don't need.

We have had an induction stove for years and purchased a new one when we moved to a different home. We tried cooking on the gas range that was in the new place, but we didn't like the smell of the gas and our cat could turn on the burners when he walked on them. Not a good combination! But aside from that safety issue, we just wanted to return to induction cooking. It heats quickly. You have great temperature control. We love a convection oven. And there are more features we have yet to try. Induction cooking is a game changer.