Customer Ratings & Reviews
See more imagesGE Profile - Opal Mini Countertop Nugget Ice Maker, 36 lb Daily Ice Production - Stone Grey
- Model:
- P4NM20BZLG
- SKU:
- 6685667
Customer reviews
Rating 3.5 out of 5 stars with 4 reviews
would recommend to a friend
- Rated 3 out of 5 stars
Makes great ice, but pretty noisy
JamesM Posted
Unit makes ice quickly; however it is not quiet at all. You can hear the fan going and the as it makes ice it loads it into the tray. Kids love it however as they like the chewy ice. Giving it 3 stars as it has a spot for a filter but no filter is included initially.
I would recommend this to a friendBrand response from GE Answers
Posted
There will be some noise associated with the operation of mechanical components, such as the compressor, pump, motors, and fans. These normal noises typically cease after 10 to 45 minutes during the ice-making cycle. Hard surfaces, such as floors, walls, and countertops, can amplify these sounds.
For assistance with the missing filter, please contact the Best Buy team directly at 1-888-237-8289.
- Rated 1 out of 5 stars
Stopped working after a month.
ANGELOB Posted
I purchased this model because I had previously owned the original GE Profile Opal 1.0, which worked reliably for about four years before eventually becoming clogged with sludge and mineral buildup. I decided to upgrade to this newer model because I liked the improved features and expected it to be an improvement over the original. The ice is slightly different than what the original model produced, and this unit initially made ice very quickly. Unfortunately, my experience with the new model has been very disappointing. After only about a month, the unit stopped working properly. I attempted the recommended descaling process twice, but it did not resolve the problem. The machine then began making unusual noises and would shut itself off. Considering that my previous Opal lasted approximately four years, I expected the newer model to provide at least comparable reliability. Having it fail after only a month, despite attempting the recommended cleaning and descaling procedures, is extremely disappointing. The ice quality and production speed are good when the machine works, but based on my experience, I cannot recommend this model due to the reliability issues I encountered.
No, I would not recommend this to a friendBrand response from GE Answers
Posted
We appreciate your loyalty to our brand, and we’d like to address the issues you’re having with the Opal Mini making unexpected sounds and shutting itself off. We have tips available in an article on our GE Appliances website titled “Opal Ice Maker - Ice Maker Turns Off Randomly”; that can be viewed on our website when you look up the title and click the ‘Support’ tab. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the specific instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles; the manual is linked on Best Buy’s product page for the model when you click ‘See all features’ and scroll to the bottom of that section. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow for proper air flow. We suggest disconnecting the Opal from power for 3 to 4 hours before reconnecting, to reset it. We also recommend connecting to the SmartHQ app and running any available software updates. If you continue have the issues, please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.
- Rated 5 out of 5 stars
Great machine and great space saver!
DerekRose Posted
Love this ice maker! It makes the perfect soft, chewable nugget ice quickly and is very easy to use. The stone grey color looks great on the counter, and it keeps up well with our family. Definitely a great purchase!
I would recommend this to a friend - Rated 5 out of 5 stars
Ice maker
ALS1 Posted
I bought this ice maker hoping it would make ice. Followed the directions, and ice was made. Well done!
I would recommend this to a friend
