GE Profile - Opal Mini Countertop Nugget Ice Maker, 36 lb Daily Ice Production - Stone Grey

Unit makes ice quickly; however it is not quiet at all. You can hear the fan going and the as it makes ice it loads it into the tray. Kids love it however as they like the chewy ice. Giving it 3 stars as it has a spot for a filter but no filter is included initially.

I purchased this model because I had previously owned the original GE Profile Opal 1.0, which worked reliably for about four years before eventually becoming clogged with sludge and mineral buildup. I decided to upgrade to this newer model because I liked the improved features and expected it to be an improvement over the original. The ice is slightly different than what the original model produced, and this unit initially made ice very quickly. Unfortunately, my experience with the new model has been very disappointing. After only about a month, the unit stopped working properly. I attempted the recommended descaling process twice, but it did not resolve the problem. The machine then began making unusual noises and would shut itself off. Considering that my previous Opal lasted approximately four years, I expected the newer model to provide at least comparable reliability. Having it fail after only a month, despite attempting the recommended cleaning and descaling procedures, is extremely disappointing. The ice quality and production speed are good when the machine works, but based on my experience, I cannot recommend this model due to the reliability issues I encountered.

Love this ice maker! It makes the perfect soft, chewable nugget ice quickly and is very easy to use. The stone grey color looks great on the counter, and it keeps up well with our family. Definitely a great purchase!

The GE Profile Ice Maker is one of the best purchases I've made a long while. I only had a few issues with it since I've bought it. I like having ice available when I need it without using a freezer for storage and the phone app help me keep track of when the ice maker needs water. Although I don't like the fact there is no manual to help describe how to maintain the machine. The lights are confusing when it comes to maintenance.

I had a cheap nugget ice maker, and the features it lacked are in the Opal. The Opal makes a better nugget ice shape, its generally faster, has a larger tank (less refilling), and best of all I can set schedules so that I have ice ready for the morning. The only downside is how the basket works, it slides out to be scooped, but in doing so can and will drip. The unit comes with a drip tray, so its not a signficant issue, but worth noting.