Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Best bulb for the theater room
Krish Posted
Perfect light for theater room.. my son is enjoying multi color option while watching movies. Easy to setup with Alexa and I love the scheduling feature.
I would recommend this to a friend - Rated 5 out of 5 stars
Work like they should
Davidsfnp1 Posted
Easy easy setup. Just follow the basic instructions and then tell them what to do. “Hey Google, turn the living room lights blue..” “Hey Google, dim the lights to 50%..” You get the point. Both the Geeni app and the Google Home app work, slightly different, but once you’re set up, you’re good to go. Plus, it’s easy to reconfigure if you need to move the lights. Oh, and you can group them.
I would recommend this to a friendBrand response from Geeni official response
Posted
We love your comments and patronizing our products David! We aim to make life easier with the smart devices that will do the work for you. If you have any suggestion in improving our products, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
These lamps do NOT connect to Google or Alexa
TomN Posted
The single five-star review on here must be a plant. After much consternation with the Geeni BR30 Prisma Drop multi-color LED lamps, Geeni customer support has finally admitted that the product does NOT work with the Google Assistant or Amazon Alexa as of March 26, 2019. I have seven of these in my kitchen ceiling that I can only control via the app on my phone which is pointless. I also have five of the Geeni 1050 A19 bulbs and those DO work but not these. Their packaging does say that the bulbs will work with Google assistant and they include voice control instructions with the product but they sincerely do not function as advertised. Buy at your own risk!
No, I would not recommend this to a friendBrand response from Geeni official response
Posted
We want to extend our sincerest apologies concerning all the issues that you have faced, Tom. We hope you will give us an opportunity to discuss this further with you. We're happy to hear that your lamps are now working with Google Assistant and we are eager to hear your feedback with your Amazon Alexa. We were happy and looking forward to the good ratings that you promised. You can reach out to us in our support channels via email at [email protected] or 1 (888) 232-3143 from Mon-Sun, 9:00 AM to 9:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />