
Get smart about your home lighting with this Geeni TAP + DIM smart dimmer switch. The smooth touch area lets you make precise dimming adjustments, and the Wi-Fi connectivity adjusts lighting remotely. This Geeni TAP + DIM smart dimmer switch is compatible with popular virtual assistants so you can control your lighting using voice commands.
Q: Can this control the outdoor patio heater? my heater is 240v /13 amp (3200 watt)
A: Hi Arun, thank you for reaching out to us with your inquiry. Regarding your concern, the Geeni Switch/Dimmer is designed for use with bulbs only and cannot be used with a heater. If you need any assistance, please don't hesitate to contact us at support.mygeeni.com. Our support team is available daily from 10 AM to 7 PM EST.
Q: Will this work with Amazon Alexa?
A: Hello, thank you for your inquiries. Regarding your concern, all our devices are compatible with Alexa. First, you'll need to connect our device to the application, and then link our app to Alexa. Please reach out to our support team at [email protected] at your earliest convenience. Our support team is available from 10 a.m. to 7 p.m. EST every day
A: Hello Cj, Thank you for your inquiry. Please Please Make sure you’re connected to a 2.4GHz Wi-Fi network (Geeni can’t connect to 5GHz networks) and it is 10 to 15 feet away from the router. We are open every day from 10 AM to 7:00 PM EST at support.mygeeni.com.
Q: Does this switch require a neutral wire?
A: Thank you for your inquiry; yes, a neutral wire is required. For additional information, please contact us at [email protected]. We are open from 10 AM to 7 PM EST daily.
A: The switch is rated for 100-240V.
Q: Can this switch operate a 3-way switch. If not, do you have one that does work 3-way with a dimmer?
A: Hello Patty, thank you for your inquiry about one of our products. In line with this, this Geeni smart dimmer switch does not operate a 3-way switch. But we do have here a specific device that is specifically made to operate a 3-way switch. Please refer to this link: https://mygeeni.com/products/tap-3-way-light-switch-kit. For more details, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun 9:00 AM to 6:00 PM EST.
A: Hello Phil, Thank you for your interest in one of our products. To answer your question, this switch can only work using dimmable lights. For more details, please contact us at +1 (888) 232-3143 or send us an email at [email protected]. You can also visit our support website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.