
The G4 was designed to change the game. A total rebuild from the ground with an all-new more user-friend design. This electric scooter for adults has a multitude of features for the commuter. Integrated tiller lock, digital code lock, rear wheel motor, an LED Display and more.
A: Hi Lamont, thanks for your interest in Gotrax products! The G4 scooter comes 90% assembled out of the box; you will only need to attach and secure the brake line and handlebar. We would be happy to help further with moRe details; please reach out by phone 9-5 pm (1-844-446-8729). Thank you!
Q: Should I let the battery go dead and then charge for the first time ?
A: Hi there, thanks for reaching out! It is ideal to allow the battery to drain completely before charging in full again. Also, Charge your product for the recommended charging time of 4-6 hours max. Do not charge overnight. (Like a cell phone, once charged, unplug). If you need further assistance, we're available by phone 9-5 pm (1-844-446-8729) or by email. Email: [email protected]. Thank you!
Q: How do I connect my handle bars to my scooter
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Q: Do you guys have this in stores?
A: Hi Dav, We appreciate your interest in Gotrax products, we do have them for pickup in BestBuy stores as well. You may search online with your zip code to be sure your local BestBuy have them in stock. For further help, We’re available by phone 9-5 pm (1-844-446-8729) or by email: [email protected]. Best Regards! GOTRAX Customer Support Team.
A: Hi JeremyB, Thank you for being so interested in our Gotrax products! The weight limit for the G4 Electric Scooter is 220lbs/100kg. We do not advise exceeding that weight limit. A more suitable option would be our G Pro 3 Wheel Electric Scooter which has a rider's weight limit of 265lbs/120kg. Best Regards, GOTRAX Customer Support Team
Q: does this go on grass? can it go on sport fields? All terrain wheel?
A: Yeah, it runs on (short) grass like on sport fields, But has standard tires. And motor not that powerful, tbh.
A: Hi Hawaiian, We are very sorry and apologize for your initial product experience! At Gotrax, we work very hard to make sure that all customers have outstanding products and excellent customer support. For further help, please contact us by Email: [email protected]. Best Regards! GOTRAX Customer Support Team.