Pros: I love the concept, I love having a removable water reservoir, I love the pull out try for 8oz coffee cup option. CONS: ultimately why I’m returning it today… towards the end of brewing a cup, it makes a sound like an espresso machine (like extra air/water/steam being forced out) and then it spews the coffee grounds ALL OVER the place, inside and outside the machine! . Very difficult to clean the part that closes down onto the scoop. At first I thought I put too much grounds in, tried a second time with the smaller scoop only 1/3 full, did the exact same thing. I’ve tried both size filters/scoops it came with, tried various amounts of grounds in each, does it every time and now after the third time, I refuse to clean this thing again bc it takes while to get all the clumped out grounds out of the inside part where the filters/scoops go and where the lid closes down. Ugh. Very disappointing. I wanted to like it.

This is just what I was looking for. When you just want a cup or big cup, it does exactly that, quickly. I'd highly recommend the this one with that water reservoir. You can make it a few days if you just do a cup a day. Comes with two mesh hoppers that work well and are easy to clean. They seem a little flimsy but we've had no issues with their durability. This has a nice pop out shelf to put a normal size mug on and you fold it up to fit a tumbler.

Single serve, has a reservoir, doesn't need pods. Exactly what I was looking for. The coffee you get out isn't barista level but is on par or better than every other machine I've bought at this price point.

This little coffee maker misses the mark because it does not make good coffee. The concept is great, which is why I purchased it. I loved the idea of being able to make 2 different sizes, 2 strengths (regular and bold), single use, using my own coffee, and having a water reservoir. The only problem is that the coffee comes out very weak, so to make a somewhat decent cup of coffee, I have to use twice as much coffee, which defeats the purpose or grind the coffee very fine, which still produces a weak cup of coffee. If HB could slow down the water a bit, it might produce a better cup of coffee. Other than that, it has the features I was looking for.

Honestly I like my old one better (2 below this model) you can switch between pods and your own coffee this one you can't it's only ground coffee:( two cups of coffee and you fill the water jug again..it gets clogged alot there is a filter the grinds go in below that another filter every 2-3 cups you gotta wash it out good..or it gets all clogged and over flows and taste like watered down coffee