Customer Ratings & Reviews

Nice TV, good picture and easy to use. Just wished it would have lasted more than a month. Looked at the warranty book and found that Hisense will not cover it because its Refubished. I would have to say that this was not a good TV to buy.

This WAS a great TV, It had plenty of options for apps and high resolution (4k) But had issues with storage ( which is cheap now) and constantly would say storage is filled. Recently I have had an issue with the TV not turning in, and a RES light on the bottom flashing . Tried resetting and power cycling the TV but no avail.

We are still a bit leery about this purchase. The 1st week we had it, the screen turned lime green. We could see the picture but everything was in shades of green. Then a few minutes later, everything went purple. This maybe lasted 20 minutes. This was happening all channels!! It hasn’t happened since. We have our fingers crossed. Otherwise, all is good.

I was sent this TV as a replacement by Geek Squad for an older Roku TV that stopped working. This TV comes with a very large cable style remote that requires Bluetooth connection to enjoy all the features of the Android TV, The remote does not stay connected to the TV at all, you have to always reconnect the remote to the TV and it's not a guarantee that it will always connect. this is by far one of the dumbest features I've ever experienced for a remote. As an Android girly, I thought I may like this TV but I actually hate this TV. The screen isn't good at all as it came out-of-the-box with some type of burn-in already around the peremiter, the display is terrible. The TV does not stay connected to Wi-Fi. It will say it's not connected even though I only have one Wi-Fi network and it is indeed connected. I'm not sure why Geek Squad thought it was a good idea to send me this TV instead of replacing my Roku TV with another Roku TV, but when my other 2nd Roku TV went out, I told them I wanted another Roku TV instead of replacing it with an Android TV. They really tried to and looking at the reviews now, now I see why they were trying to replace it with the Android TV it seems as if they were just trying to get them out of stock because it's a terrible TV, not just according to me but to literally everybody else.

THIS GETS NO STARS! $350 down the drain. These tv’s blow out after a few months. Best Buy Customer service is terrible trying to get a replacement and so is and so is HISENSE MANUFACTURER!!! Worst investment ever! DO NOT WASTE YOUR TIME!!!

Great TV for the price! We couldn’t be happier with this purchase! Great picture and sound and easy to set up.

I had it a little over a year and it already crapped out on me it’s a shame I loved it for what it is

Good tv for the price. I bought it for my patio. It has out performed a TCL at the same price.

It’s been almost a month and this tv is so perfect. The sound and picture is amazing. I would highly recommend.

Worked great until today. Manufacture date Jan 13, 2022. TV didn’t even make it to its 3rd Birthday before it stopped booting up.

I love the size and picture colors it looks HD, beautiful quality & sound. I’m a Happy Camper, Highly Recommend AAA++++

Terrible experience with this tv first one was damaged in the box so I returned it. The second was working but randomly turned itself on and after a month had wide 5 green lines and had to be returned. I would run from this product it cost me hours of time.

My television stop working November 06, 2022, from I bought this tv it keeps jumping and flickering, lines running across, don’t waste your money, getting a Samsung, then the worst part, the customer service/repairing service/whomever not helping via email and phone sucks.

Where should I start, I love this Hisense 55” TV that I bought at Best Buy’s with the offer from a group, TheInsidersNet. I have been wanting a smart TV since right before Black Friday when there was a sale onTV’s. This group has helped my purchase this bigger and better TV! I’m thankful and very excited.

It lasted 2 months and then broke. Picture is worth 1,000 words

Since I have hooked this TV up, there has been multiple problems daily! This thing controls its self, with a different problem every day. setting change by theirs elf constantly, and its affecting everything on my net work. I have to replace my phone, and PC today, and I want to exchange this one for a different brand name with the same price range. Plus its smaller than my original 55". I cant even control the TV with my Xfinity remote, like I said it's like a ghost running in the settings. Plus It has 2 different Model numbers, and Serial numbers, and Hisense company can' even find my series. I want a NEW TV TODAY. I will come and exchange it with the LG preferably, and I see you have a TCL that might be worth trying... I see it has AI in it's system, so it has a mind of its own... I'm not taking NO PHOTOS! I have to get this exchanged, and my PC Replaced. ! now, plus my Cell Phone! It does it when it wants too... ALL IN THE SETTINGS, AND IS NOT COMPATABLE WITH ANY APP YOU DOWNLOAD ON IT!! NEVER HAD ANY PROBLEMS WIT ALL MY OTHER ANDROIDS, TILL I PLUGGED THAT THING IN. Right now it just changed the picture setting, and I'm at least 12' away... Went from wide screen to this pic attached! Volume goes in and out, and I changed auto settings off, but they turn theirselves back on...lol

I like it the price was very good it haves every thing i need

The tv is " You get what you pay for" only had the tv. Since Jan. 2022 now screen is flickering

Green vertical lines and the TV isn’t even two months old. No longer returnable to Best Buy. Given as a christmas gift, so extra upsetting.

We upgraded from a 43" Hisense when we returned that TV because of black spots on screen. This 55" TV had a good quality image, the remote and other functions worked fine. The background sound seemed louder than other TV's we had owned and actually bothered me when the TV volume was low. We owned this TV less than three years when it just turned itself off and stopped working. There was no way to turn it on even after trying all of the tricks described on Google for this problem. Today we went to Best Buy and purchased a Samsung. I hope we have better luck. The Hisense is a fine TV if you use it infrequently or if you don't have any expectation of it lasting more than three years. Because of the short life, I am dissatisfied and would not recommend this TV.