Hoover - Powerscrub XL Pet Carpet Cleaner - Black

Q: Is there an option to use the unit with the brushes stationary (turned off)?

A: Thank you for taking the time to share your feedback regarding your Hoover PowerScrub XL Pet Carpet Cleaner. The brushes are designed to operate during use to help provide a deep clean and are not equipped with an option to turn them off or keep them stationary. ~ Warm Regards, The Hoover Team

Q: Does this come with a warranty? Is there an extended warranty avail.? If it breaks within a year or so, is it under warranty & how to go about repair or replacement?

A: Thank you for your question. This product typically comes with a warranty. For details on coverage, extended warranty options, or assistance with repairs or replacement, we recommend contacting our support team. If you need further assistance, please reach out to us at 1 877-816-2058, and we’ll be happy to help.~ Warm Regards, The Hoover Team

Q: Can you use the Hoover power scrub xl pet carpet cleaner on tile floors?

A: Thank you for your question. The Hoover PowerScrub XL Pet Carpet Cleaner is designed for carpeted surfaces and area rugs.If you need help choosing the right machine for tile floors, please contact our Customer Care at 1‑800‑944‑9200. ~ Warm Regards, The Hoover Team

Q: Is there a dry button on the cleaner so you have the option to only dry when walking forwards or backwards if one chooses to?

A: Thank you for your question! The cleaner does not have a dry‑only button. It is designed to clean and extract water at the same time, but you can make extra passes without cleaning solution to help remove more moisture. For further help, contact Customer Care at 1‑800‑944‑9200.-Warm Regards, The Hoover Team

Q: Is there a dry button on the carpet cleaner? So you just click the button and the machine will only dry the carpet instead of washing it too regardless if you walk backwards or go forward.

A: Thank you for your question! The Hoover PowerScrub XL Pet does not have a dry-only button. To remove extra moisture, you can make additional passes without adding cleaning solution. For assistance, contact Customer Care at 1‑800‑944‑9200.-Warm Regards, The Hoover Team

Q: I want to be certain that I am ordering the power scrub xl pet carpet shampooer with all the accessories.because under the specs, it just says power scrub xl carpet cleaner without mentioning the pet word.. I don't want to go through returning this hassle

A: Thank you for your question. To ensure you’re ordering the correct Power Scrub XL Pet model with all included accessories, we recommend contacting our Customer Care team directly. Please call 1-800-944-9200 so we can confirm the details for you and help avoid any return inconvenience. ~ Warm Regards, The Hoover Team

Q: IS THERE A SEPARATE CONTAINER FOR CLEANING SOLUTION SO I CAN RINSE OR CLEAN EASILY IN ONE USE?

A: Thank you for submitting your question. The Hoover PowerScrub XL Pet Carpet Cleaner has two separate tanks. One for clean water with a cleaning solution and one for the dirty water you extract from your carpet. For further assistance, please contact Hoover Customer Support at 1-800-944-9200. Warm regards, The Hoover Team

Q: How do you get the front cover off for cleaning.. Old model had a lever to pull up to release...Clear plastic cover up the front

A: Thank you for taking the time to share your feedback regarding Powerscrub XL Pet. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team