
Your home base for getting everything done. The HP 23.8-inch All-in-One Desktop takes caring for the planet to the next level while also packed with everything to take on your day.
Q: Can the RAM be expanded to 16GB?
A: The HP team answer to this question is not correct. I wanted to upgrade to 16GB ram and upon opening the computer discovered there is no expansion slot to upgrade. In fact the 8GB installed ram is soldered in and CAN NOT be upgraded. Therefore if you want more ram move on from this computer
Q: the reviews claim you can raise the height by 4 inches......can you LOWER the height?
A: Thanks for your question. The height can be adjust both up and down.
Q: can this be a touch screen? Can you order a lit keyboard for it?
A: Hi David! As configured, the HP 24-cr0124 All-in-One desktop does not have a touch screen and the included keyboard is not backlit. There is a model with a touch screen, please reach out to your local Best Buy to assist you.
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A: Thank you for the question. Completion of manufacturing (date) and the serial number are on a label applied (to the unit and the box) at the factory, and this forum does not have access to that information. The 24-cr0124 does not have a card reader, however, you can connect an external card reader via USB.
Q: My desktop will not light up. What could be the problem?
A: Hi Valerie, apologies for what you're experiencing. If your All-in-One desktop does not power on when connected to AC power and the power button has been depressed, please reach out to HP Support to assist you.
A: Thank you for your question about this HP all-in-one desktop! It has a minimum height of 19 inches.
A: Yes, keyboard and mouse are wireless.