Customer Ratings & Reviews
See more imagesHP - 64XL High-Yield Ink Cartridge - Black
- Model:
- N9J92AN#140
- SKU:
- 5976503
Highly rated by customers for:
Customer reviews
Rating 4.7 out of 5 stars with 2607 reviews
Top Mentions
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- Rated 4 out of 5 stars
Happy Printing!
JulioP Posted
This printer cartridge was delivered promptly to my door (2-day delivery). Opened the packaging, removed the protective strip and started the alignment with the printer software. These XL cartridges last longer but cost more so I left the old color cartridge in the printer and set it to print with Black Ink Only and Grayscale in the Preferences with a Max DPI for nice crispy prints that won't break the bank. I would give it 5 stars except I'm hoping the missing star will prompt HP to bring down the pricing and make them more attractive to loyal customers. Other than that it's just Happy Printing!
I would recommend this to a friend - Rated 5 out of 5 stars
HP 64XL high yield ink
ALICEM Posted
The XL last so much longer than the regular ink. I don’t really see the benefit of the ink with out being XL, as it runs out so quickly.
I would recommend this to a friend - Rated 4 out of 5 stars
Confusing
HELP Posted
Great quality. Only complaint I have with this is I seem to have to buy so many. I don’t feel like I am printing that much but I am constantly having to replace the ink??? I don’t know if it’s the printer or the ink causing this. The ink is really expensive to have to buy all the time. The photo at the bottom shows it has great print quality.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
the best
FaisalJ Posted
love it so much it’s the best ink. we need it to be free
I would recommend this to a friend - Rated 5 out of 5 stars
As expected.
MommyInMI Posted
Always satisfied with this ink. Tried off-brand and always go back to genuine HP. A+
I would recommend this to a friend - Rated 5 out of 5 stars
Good cartridge
Yuxiye Posted
Black ink cartridge is more suitable and durable, and the color is average.
I would recommend this to a friend - Rated 5 out of 5 stars
BEST BUY has the Best Buy
RonWP Posted
Best Buy is Best Place to Buy and has a well deserved name!
I would recommend this to a friend - Rated 5 out of 5 stars
In Purch
Wackerdad Posted
The rep helped find the ink zi needed &!helped fill out an order form and received the 2nd one in 2-Days tome
I would recommend this to a friend - Rated 5 out of 5 stars
Ink for HP ENVY 7858
Garner Posted
exactly what we needed for our printer. So glad it was available for quick pick up.
I would recommend this to a friend - Rated 1 out of 5 stars
Ink cartridge not recognized.
Meesh Posted
The brand new HP printer I purchased along with this ink cartridge does not recognize this ink cartridge when I install into the printer. I’ts now too late to return, so I’m out the cost of this ink cartridge. Very frustrated. YES, this is the correct cartridge for the printer. The message on the printer says to remove and reinstall the cartridge. I have done this more times that I can count. Without this cartridge the printer is not usable.
No, I would not recommend this to a friendBrand response from HP Team
Posted
Hi,
I am very sorry that your black cartridge did not work. I can understand if you are irritated by that, but I might be able to help.
That error message can mean that the contacts are dirty, which could be something as simple as a fingerprint or there might be some damage to the contacts.
Carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with some kind of lint-free material to see if that helps the connection and lets the printer recognize the cartridge.
Mary Chris
HP Care
hp.com/support
- Rated 5 out of 5 stars
Great Ink Cartridges at a Great Price!
MovieWatcher Posted
Great Ink cartridges for the price! Will buy again from BestBuy. Thank You for a great product at a great price!
I would recommend this to a friend - Rated 2 out of 5 stars
HP Envy Inspire Printer Is a Huge Disappointment
LouiseC Posted
I buy the XL cartridges which are supposed to last longer. I only buy black and don't print in color. I can't even print 200 pages with one $50 cartridge. This printer is the worst I've ever used. Way too expensive. The salesperson sold me a dud.
No, I would not recommend this to a friendBrand response from HP Team
Posted
Hi there Louise,
I would like to apologize for the results. I understand why you think these cartridges are expensive. Individual salespersons can't predict if a cartridge is going to work. Still, that information doesn't make your situation any less frustrating. Try gently shaking the cartridge over a towel. There might be some ink left in there.
Amanda
HP Care
www.hp.com/support/
- Rated 1 out of 5 stars
Didn't work .
CarlosR Posted
This ink didn't work for my hp printer. So disappointing.
No, I would not recommend this to a friendBrand response from HP Team
Posted
Hi Carlos,
Here at HP, we want to help you. With just a few details, it takes time to determine the root of the problem. If you can provide as much detail as plausible, use www.support.hp.com/us-en/contact-hp/ for more information. Please take a moment to assess what solutions you have already tried. I'm very sorry for your experience. Hopefully, your next HP experience will be outstanding.
Amanda
HP Care
www.hp.com/support/
- Rated 1 out of 5 stars
Bad ink cartridge
Dova Posted
I’m getting a remove and reinstall the indicated cartridge multiple times! Nothing is working.
No, I would not recommend this to a friendBrand response from HP Team
Posted
Hi Dova,
I was unhappy to find you are having this problem. I understand if you are upset by this.
It must be defective. You can return it or exchange it either to the store or by mail.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
- Rated 5 out of 5 stars
HP 64XL Black
JMSOP Posted
HP good ink. Works well. Easy to install. Will purchase again.
I would recommend this to a friend - Rated 5 out of 5 stars
Ink of high quality
DEBBIET Posted
Easy to install and high quality for the value. Dries quickly when printing multiple copies.
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent quality
Sunshine Posted
Excellent quality - easy to install - last forever
I would recommend this to a friend - Rated 5 out of 5 stars
It's printer ink--can't live without it.
StevenC Posted
I like the product--it works well. I don't care for the cost, but I guess printers are kind of like the old Kodak inexpensive instant cameras, they made their real profit for selling film and print paper.
I would recommend this to a friend - Rated 5 out of 5 stars
HP 64XL ink cartridge
bigtom Posted
The ink work great for me. Easy to install and it does not leave a mess.
I would recommend this to a friend - Rated 5 out of 5 stars
Ease of use
KatherineH Posted
Easy to install, lasts a long time for my use. Easy to order and fast shipping.
I would recommend this to a friend