would recommend to a friend
JulioP Posted
This printer cartridge was delivered promptly to my door (2-day delivery). Opened the packaging, removed the protective strip and started the alignment with the printer software. These XL cartridges last longer but cost more so I left the old color cartridge in the printer and set it to print with Black Ink Only and Grayscale in the Preferences with a Max DPI for nice crispy prints that won't break the bank. I would give it 5 stars except I'm hoping the missing star will prompt HP to bring down the pricing and make them more attractive to loyal customers. Other than that it's just Happy Printing!
HELP Posted
Great quality. Only complaint I have with this is I seem to have to buy so many. I don’t feel like I am printing that much but I am constantly having to replace the ink??? I don’t know if it’s the printer or the ink causing this. The ink is really expensive to have to buy all the time. The photo at the bottom shows it has great print quality.
FaisalJ Posted
love it so much it’s the best ink. we need it to be free
MommyInMI Posted
Always satisfied with this ink. Tried off-brand and always go back to genuine HP. A+
RonWP Posted
Best Buy is Best Place to Buy and has a well deserved name!
Yuxiye Posted
Black ink cartridge is more suitable and durable, and the color is average.
Wackerdad Posted
The rep helped find the ink zi needed &!helped fill out an order form and received the 2nd one in 2-Days tome
Garner Posted
exactly what we needed for our printer. So glad it was available for quick pick up.
Meesh Posted
The brand new HP printer I purchased along with this ink cartridge does not recognize this ink cartridge when I install into the printer. I’ts now too late to return, so I’m out the cost of this ink cartridge. Very frustrated. YES, this is the correct cartridge for the printer. The message on the printer says to remove and reinstall the cartridge. I have done this more times that I can count. Without this cartridge the printer is not usable.
Posted
Hi,
I am very sorry that your black cartridge did not work. I can understand if you are irritated by that, but I might be able to help.
That error message can mean that the contacts are dirty, which could be something as simple as a fingerprint or there might be some damage to the contacts.
Carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with some kind of lint-free material to see if that helps the connection and lets the printer recognize the cartridge.
Mary Chris
HP Care
hp.com/support
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style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
MovieWatcher Posted
Great Ink cartridges for the price! Will buy again from BestBuy. Thank You for a great product at a great price!
LouiseC Posted
I buy the XL cartridges which are supposed to last longer. I only buy black and don't print in color. I can't even print 200 pages with one $50 cartridge. This printer is the worst I've ever used. Way too expensive. The salesperson sold me a dud.
Posted
Hi there Louise,
I would like to apologize for the results. I understand why you think these cartridges are expensive. Individual salespersons can't predict if a cartridge is going to work. Still, that information doesn't make your situation any less frustrating. Try gently shaking the cartridge over a towel. There might be some ink left in there.
Amanda
HP Care
www.hp.com/support/
<img src="https://s3.amazonaws.com/stratos-logos/logos/HP.png" alt="HP" title="HP" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
CarlosR Posted
This ink didn't work for my hp printer. So disappointing.
Posted
Hi Carlos,
Here at HP, we want to help you. With just a few details, it takes time to determine the root of the problem. If you can provide as much detail as plausible, use www.support.hp.com/us-en/contact-hp/ for more information. Please take a moment to assess what solutions you have already tried. I'm very sorry for your experience. Hopefully, your next HP experience will be outstanding.
Amanda
HP Care
www.hp.com/support/
<img src="https://s3.amazonaws.com/stratos-logos/logos/HP.png" alt="HP" title="HP" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Dova Posted
I’m getting a remove and reinstall the indicated cartridge multiple times! Nothing is working.
Posted
Hi Dova,
I was unhappy to find you are having this problem. I understand if you are upset by this.
It must be defective. You can return it or exchange it either to the store or by mail.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
<img src="https://s3.amazonaws.com/stratos-logos/logos/HP.png" alt="HP" title="HP"
style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
bigtom Posted
The ink work great for me. Easy to install and it does not leave a mess.
JMSOP Posted
HP good ink. Works well. Easy to install. Will purchase again.
KatherineH Posted
Easy to install, lasts a long time for my use. Easy to order and fast shipping.
Luke Posted
Good Quality as always and these cartridge are easy to install.
LINDAL Posted
I liked the quality of the ink, and also I didn't have to print a page to reach maximum quality. I use it in my printer, where else would you use it?
starlord Posted
Good for true black printjng projects. Easy to install and remove from HP inkjet printers.
avidmoviewatcher Posted
Just what I needed for my printer. I prefer to buy my ink in-store rather than through the mail because I buy it only when I need it.
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