Customer Ratings & Reviews

I have had this printer for about 4 months. I bought this printer because I wanted a color printer, and compared to the M255 and M454, when I factored in the cost of the toner, it was the cheapest option. This printer contains the full toners, not the starter toners, so while the cost of the printer was higher, when I added in the extra expense of replacing the starter toners earlier in the other printers than I would on this printer, it turned out to be cheaper overall. Anyone comparing printer costs should factor this in. The quality of the print is excellent. My previous printer, a brother color laser, was ok but not great. The quality of this printer reminds me of the Oki printer I purchased in 2005 which had such good quality people kept telling me how impressed they were. The speed of the print jobs is also very good. The only thing with this printer I have at issue with is every time we get an interruption in power, I have to reset the LAN connection. This is because the printer is not directly connected to my PC but connected through a LAN port. It is not the fault of the printer but my own setup. The benefit with this setup, however is that I can see the printer wirelessly from other PCs and laptops, so I will take that tradeoff. I highly recommend this printer if you are looking for high quality in a printer and something that works efficiently.

We purchased this printer to replace an aging HP 3525 Color Laser that became too costly to repair. At the time of purchase, Jan 2022, options were limited due to supply constraints. This model was the only HP color laser that was available from Best Buy and was well reviewed and had Airprint built into the firmware. About 50% of our printing needs are from iOS devices. We were using an HP inkjet for that and it works well but we had a need for laser output for some larger quantity graphic design needs. On initial setup, print output was nice for the lowest tier enterprise HP laser printer. Airprint worked but only if the printer was actually on and not in standby, unlike the inkjet which would wake from sleep to print from iOS. Reading an included warning sheet that we should update firmware immediately, we decided to give that a try to improve the Airprint functionality. Normally, and from past experience, I don't like to update firmware without good reason, but we were hopeful it would fix the connectivity issue from the stand by state. For full disclosure, I have worked in IT for the last 20 years and am familiar with the mDNS and other network issues related to Airprint. Once the laser printer firmware was updated, Airprint was no longer functional! The inkjet printer on the same network still worked just fine printing via Airprint. I tried to downgrade the firmware and was shocked to see that HP does not offer past firmware!! So there was no way to downgrade to regain the Airprint functionality even if it was limited by having to physically take the printer out of standby first. I contacted HP support via chat and was immediately told it was due to iOS updates (15) and that many people with many different printers were having issues. Maybe true, but we were still running iOS 14 and the inkjet still worked. The agent could give me no timeline for a fix and suggested I just return the printer!!! For a software fix!!! They refused to provide any of the past firmware to try and trouble shoot. Even though I was confident in our routers ability to pass Airprint traffic correctly (it worked with another printer on the same network) I did try another router with the same result. The chat agent opened a ticket that asked for a fix or an older firmware file. Ticket number 5079357861. The ticket was closed without ANYTHING being done, a few days later!!! The printer prints fine, has a fairly small footprint, and is not too loud, but apparently if you want Airprint as advertised, HP does not care. In fact, if you need support of any type from HP, you might be disappointed if my experience is anything to go by. I have 5 days left on my elite return status but I figured I paid for the extended warranty and if it is not fixed within 6 months I can turn it in as not functional as advertised, which will be true, and request the funds to purchase a different printer. I feel sorry for Best Buy in this case, but who else can hold the vendors like HP accountable? Not us little guys apparently.

Great printer. Good quality for both black and white, and color copies. Easy to use.

Awesome Machine - Easy set up and very reliable!!!

Works great, color quality is great. It's everything I expect from HP quality. Handles multiple print jobs from multiple users with ease.

larger than I thought it would be. Works great! Just bought

We are snowbirds, so did not want an inkjet printer. This color laser printer (HP M455dn) fit our needs and installed seamlessly on our Windows 10 machine.

HP printers are the best printers on the market right now

It’s a great printer. It has high quality and fast speed.

Works great looks great and it is a hp nothing could be better