Customer Ratings & Reviews

This printer makes great copies from my computer. Setting it up was very difficult, and only accomplished with a very long conversation with an excellent HP Customer Support Representative and a Youtube video. No user manual was included and I have not yet been able to find information about how to use the scanner or other possible features. I will continue to search for these instructions and documentation. It would be wonderful if HP made this information readily available for people who purchase their products.

HP makes some great products. I found the directions included inadequate… but I Googled directions for how to set up this printer and followed along step by step. I love this printer now that I have it up and running. It is worth the effort. It prints wonderful images.

First the good news: the printer is now working and it does an excellent job. I love it so far. When I tried to set it up, the printer wasn't recognized as being turned on. Windows (or perhaps HP Smart) kept saying to turn on the printer and try again, even though it was on. I called Geek Squad customer service. Waited forever to get someone. She took over my computer, and managed to get past that step, and got the printer installed but couldn't find a driver for it. This took over an hour with me being directed to press buttons on the printer. Then she transferred me to someone else who might be able to fix the issue. He actually went backwards, and took over an hour himself as well. I was going to take it back to the store for a refund when I (a computer illiterate old man) had an idea. I ordered a USB-B from Amazon and hooked up the printer via HP Smart and after a few tries (it tried to install only as a scanner for awhile), it started working fine. So, computer illiterate Paul ONE, and GeekSquad ZERO.

prints fast, clear copies. No problems. Will be using in my card making.

I had issues trying to set the printer up. But once connected and fully up and running it works perfectly fine. Great office printer!

I like that no ink cartridges are not needed and the quality of the pages printed is ver good

I use it mostly every day printing off verious items. there is no dislikes at this time

We like the smaller size. The biggest bonus is no more ink cartridges to replace.

User friendly, easy to refill ink and easy to set up in home.