Customer Ratings & Reviews

I've had this computer for about two weeks and I am very pleased with it. A lot of the reviews I read said the fan was really noisy and distracting. I have only heard it be "noisy" a few times when I was running several softwares and even then you definitely wouldn't be able to hear it across the room. The touchpad has two-finger scrolling!!! My old laptop didn't have this feature and the touchpad was almost unusable but this touchpad is reactive and quickly and smoothly responds to any input. The touchpad settings are also very customizable. I was unsure whether I'd like or use the fingerprint reader but I have it enabled and it recognizes me maybe 80% of the time, it has definitely seemed to improve since I first turned on the feature. The keys glide smoothly and are very ergonomic in their placement. One of my requirements was a built-in num pad because I use it for school and finances daily and again, I really like the layout. My old laptop also had a num pad but it seemed to turn on randomly and was difficult to turn it back on (it wasn't just a simply num lock issue). I have yet to experience any issues with keeping num lock turned on. It does come with a stylus. I have only used it once when I set up the laptop just to play with it. Seems pretty cool, I can see how some people might like it for taking notes or drawing. The pen itself is weighty like a fountain pen and seems very responsive. A few complaints: The other reviews are correct, the processor speed is not advertised correctly. When I open up my specs it reads 1.8GHz not 4.9GHz or whatever it claims to be. It hasn't really become an issue yet though. For running Matlab, Excel, Chrome, and Solidworks simultaneously it does not seem to slow the system down to an annoying point. Additionally, there is only one USB and one USB-c port. I usually have my wired mouse and printer plugged in which both use USB. I bought a multiport adapter that plugs into the USB-c port for my printer which is a bit more unwieldy but it's manageable since I usually use my laptop at a desk. All in all, a great laptop so far. I'm loving the touchpad, num pad, and unit weight!

i purchased this laptop on 07/08/20. Having had it for business and pleasure this past month, I can assure all that it was a wonderful purchase! I am beyond thrilled with every aspect: The performance is topflight, screen is big and bright (thanks to the awesome 4K display), the keyboard is super comfy (and backlit), and the speakers are off the hook. I would implore anyone looking for a quality, premium laptop to look no further. A+.

The laptop looks beautiful the design is very elegant, 4k resolution very fast processor and good picture quality although i regret i didn't get the oled display but all in all it's a good laptop downside the fan is a bit noisy i thought it's raining outside everytime the fan starts running lol

I was in need of a new laptop after my 4 year old laptop was not going to cut it for me. I recently started my Masters in Marine Science and I needed a laptop that could handle countless tabs open for information, zoom/webex classes, had good speed and would last me at least until I start or finish my Doctorate. I've only had it for a little over a month now and I'm very happy with it. It's very versatile, lightweight, and simple to use. I'm familiar with HP, but still this was a nice quality upgrade from my previous one. It came with a nice leather (or pleather not sure) slim case, a stylus pen with a couple of replaceable pen heads, and it is bluetooth enabled. I also use it to stream music, netflix, hulu, store my data, and play shows on my TV. It's even better because I figured I would need an HDMI port to stream directly to my TV, and I found out with the bluetooth from both devices I don't need to, and the quality is still just as amazing with no issues or lag. My only complaints are the camera. For something that is 4k Ultra HD I don't know if I need to make a setting change or what, but my picture quality just does not compare to those I see on my zoom classes. It always looks like I'm in a dark room or I have the worst lighting so I'm not sure how to fix that. It is a slight improvement since my last laptop which was not HD or even bluetooth enabled, but still. Also the reason I didn't give it 5 stars was because I had to make an exchange, because the 1st one I received had some kind of system error. It allowed me to logon and travel some sites, but the main ones like my school website, my email, even some random google searches for research would not go thru. I eventually got the help of my computer software aunt and we did everything under the sun to remedy the situation. I had the thing for a few hours from setting it up and all that happened. I ended up returning it and received a new product and *knock on wood* I've not had a single issue like that or anything. Overall, I'm truly enjoying this laptop and definitely recommend it for anyone that enjoys streaming videos, who needs to conduct a lot of research, wants reliable and fast speed, something lightweight, comes with everything you would need for a 2-in-1 laptop, or even wants something that doesn't look like every other laptop. Just make sure you don't get a defect like I did when I first purchased it

When I purchased this I was just amazed at the packaging. The beauty of the laptop...it’s just absolutely stunning. With gold chrome finish and is so smooth and sleek looking . I’ve had this over 3 months and The Picture quality is just beautiful! Very user-friendly, and I love the facial recognition feature. It does not heat up like some other laptops do, and the weight is just perfect. I seldom use it as a tablet, but I love the option for the touch feature. No lagging and watching videos on this Really is a wonderful experience. I feel this will last me a long time, and it gets a lot of looks when I bring it to the office.

I needed a laptop for photo editing. I'm on a budget, so I got rid of my chromebook and tablet to get this laptop. Sure there were cheaper options but this laptop caught my attention from the looks alone. After a little research, the specs were more than enough for me and it should be for a while. I love how fast it boots up and I'm able to log in with face detection. The battery lasts longer than I expected. Although it says the screen size is 15 inches, this laptop does not feel or looks that big at all. It's not small by any means, but the size is just right. The touch screen is very smooth and responsive. It's very quiet until the fans kick on, but they're not loud or annoying. I also like the stylus pen that is included. The pen includes a charging cable. The screen is very nice. It makes photo editing a lot easier now. It's not super bright, but it's bright enough. The only negative thing is there aren't enough ports, I would have liked more. I purchased this laptop and a couple of weeks later it went on sale. Best Buy returned me the difference without any problems, very fast.

I've been waiting for this laptop for a while and it did not disappoint. I have not had the chance to explore all of the functions. That being said, it is a major step up from my previous laptop. While waiting for its release I watched several YouTube reviews and it lives up to their reviews. Just the unboxing was pretty impressive. It is extremely secured within the box and nice packaging. One reviewer complained about the pen and not having a place for it. Well the pen has a magnet and can stick to the frame when not in use, so that issue is resolved and it comes with a leather laptop sleeve with a slot for the pen. Screen is nice, tight and crisp (no wiggle and very clear image) and keyboard is nice and responsive although a little small for my big hands. Overall, the size is amazing how they crammed all that technology in such a small device. I even used it while connected to a second monitor to test the battery life and I was able to use it for 2 days with normal usage (coding, watching youtube, email, MS Office while using 2 monitors) before it asked me to plug it in I'm still exploring it but so far so good. My only gripe so far is that it is expensive...but I knew that before I bought it.

This was the most absolute best computer I ever had in my life. Mine was stolen and my life has not been the same since. There was no lag, I got all my work done simultaneously, and never ran out of memory. I absolutely love this computer, however I cannot afford it again. I think about it every day.

Best purchase ever. I have nothing negative to say about this laptop. It’s fast and sleek, I actually describe it as as gorgeous. You can tell it’s made of quality materials. It has lighted keyboards that are that are on my fingers, the display is very clear. Even the the box it came in is really nice. I only have it for a month and I hope it will last like my old HP laptop which was more than 10 years old.

A late review from someone having used this laptop since 2020. Generally speaking, this laptop is pretty good-looking with a 4k screen with a touch screen. The battery is okay as well and so does the camera. Sadly, it accidentally dropped during my presentation and the cam & mic were broken. Tho, everything is still in wonderful shape. From the speed to the volume’s quality. I believe this one truly fits for office people like me.

Very fast load times, easy to use, running multiple programs at once is a breeze. Paired with a fast internet source, best computer I've ever owned.

Best purchace I've ever made :) been on it everyday since I got it. Seems to be perfect. Exactly what I wanted.. Thank you so much best buy you guys always rock! P.s. so how about a deal on a new cannon eos m50 camera? Lol

i have had the experience of trying out several laptop recentlyand this one by far is superb! i also purchased a personal geek squad to service any problems not only on my laptop but also covers phone,desktop and my new laptop!

I bought this for my daughter she loved it so much because it has touch screen and also it has a pen which you can use to write notes in your computer. Very happy with my purchase.

Great computer. Speed is great; graphics outstanding and B & O sound is wonderful.

I love this device--HP Spectre x360. It has a amazing physical design. It's quite bulky and weighty, and Bang & Olufsen speakers sounds amazing too. The 4K OLED display is stunning. While the keyboard is fine to use, the touchpad is cramped. It's nice to see a stylus provided, but baffling that HP couldn't find somewhere to stow it on the expansive laptop chassis. Bestbuy has best deal for blackfriday stealing. Thanks.

Excellent computer Love every aspect of it It is a bit heavy to use as a tablet

This computer is awesome I love the look I love everything about it the prn plugs into the computer soo I don’t have to go buy something to connect to the wall which I didn’t know till I went to get the wall part anyways such a great purchase I love hp I love the size the specs best but in a long time

Really happy with the purchase. Love it. It is more beautiful in person. It came with a tilt pen which I love too. Would reccomend.

Seems like a good deal. However, right out of the box it had a line across the screen. Hoped updates would help get it rid of it but nothing. Pretty upsetting to have such a nice computer start out with such a flaw. Trying to figure out what to do next. Overall it is a very nice design and sturdy computer.