Customer Ratings & Reviews

Had some difficulty getting this item delivered. Best Buy somehow found my old address from over 4 years ago and sent a bike there first. I realized the error when I got a delivery notice showing my old address and a pic of my old house with the bike package in front of the door. When I called Best Buy, after some waiting, I was promised a replacement bike at no additional charge. Two weeks later a bike arrived, but I found it was damaged in shipping, with scratches and some of the brake cable insulation scraped off due to the way the bike was shipped and handled. I repacked and returned the damaged bike to Best Buy and was promptly issued store credit and another bike was ordered. Over a month after the initial promised delivery date I received a replacement bike that I assembled over about a 1 hour period. I have ridden it several times and am pleased with the handling and overall performance during the ride. It climbs steeper hills easily and so far the battery has held its charge well. The variable speeds help a lot and the shifter works well.

I have really enjoyed this new e-bike – the Hyper 26” Mountain Electric bike! I have a traditional mountain bike and hybrid and I really wanted to try the e-bike trend – Wow am I impressed. The bike was almost ready to ride out of the box! There was some assembly required, but it was actually pretty easy and the manual provided clear directions! The battery charged fast, and the whole bike is very solid. On hills, the pedal-assist really lets you zoom up, it is really fast! For the price this is an amazing value. This is definitely high quality! Now, I am having so much fun biking! The whole experience is so smooth, quiet and great – I highly recommend this ride!

Pros: Loveeee the color. Battery doesnt take long to charge up. Pretty easy to ride but if you are starting out or haven't ridden in awhile then it will take some time to get used to it. Cons: Instructions sucks. Barely any pictures showing how to out this bike together. It took three people to figure it out. Also please wear a helmet when riding and be safe because it does go fast after cranking up the speed on it so be careful. Its also not going to be best for people who are 5'3 or shorter due to the way the bike is made. It will feel uncomfortable to bike because the handles will feel far away and thats not an insult its just something I know people who are shorter will get frustrated with. Im sorry in advance. Other than that... its a great bike just slight issues with installation and the size of the bike.

This mountain bike handles trails like a dream—smooth gear shifts, sturdy frame, and great suspension. I feel confident and in control, even on rough terrain. It’s lightweight but tough, perfect for weekend adventures. If you want performance and comfort in one package, this bike delivers. Five stars!

For the price it’s a great entry level E bike. It doesn’t have a “throttle” but goes based off your peddling. Great for hills. Gave it to my son for his 13th birthday and he thinks it’s the greatest thing ever! Charge holds for a long time and frame seems to be well built too.

I really like this bike! I was surprised at the weight of it. We hang our bikes on hooks up on the ceiling in our garage. So I was worried about lifting it. But I’d say it’s about as heavy as the Trek bike I was using. I also like the ergonomic hand rests on the handlebars that really helps for the longer bike rides. My plan was to use this bike to tow our toddlers when we go on long bike rides. It will work great for it. Another great feature on the bike is that with just a turn of a key the battery pack can be removed. So you can charge the battery without having to bring the bike with you. This will also work well for winter storage!

This is a great bike for my teens. The color is a bright blue that looks metalic very pretty. Simple enough to put together and easy to understand. This bike is a great price for the quality, and the features definitely would get this if you're looking for a new electric bike.

This mountain bike is great for leisure strolls around the neighborhood. Very simple and nothing complicated. It was a bit difficult to put together but outside of that, it rides great. The electric motor does help maintain speed when riding uphill or whenever you need a small break from peddling.

I bought this to auction off to raise funds for my chamber of commerce. I didnt win but the people who won the bike seemed happy with it.

My girlfriend hasnt rode one and this one great for someone that hasnt rode one before.

This pedal assist E-Bike was a great way to get around. Perfect size for a 6 foot tall man that ways 200 pounds. My only suggestion is to make sure your battery is charged or buy an extra battery for long distances.

Very good, works perfectly, everything was great at unboxing.

Sturdy and solid bike. Great for beginners. Definitely recommend

I have many mountain bikes, I ride all the time. Now that I’ve moved to a more hilly area, I’ve found I don’t ride as much, due to the natural limitations. My family visits Austin often and one of my favorite activities are when we rent ebikes a track around downtown. It’s so much fun and such great excercise, I decided I wanted to get one for myself. I began shopping for ebikes, but I was sincerely shocked by the pricetags on these suckers, so I put that idea aside, until Best Buy’d Deal of the Day came around offering an adult ebike for under $500. I snapped one up immediately. The bike arrived faster than they said it would. I unboxed it and had it assembled in about 10 minutes by myself, the hardest part was getting it out of the box! It was packed securely. The instructions were simple, and my battery came charged, so I was out riding in no time. The gears are smooth and the bike is vrry well constructed. I replaced the seat, as it eas uncomfortable to me, which is my only con to report. Do note that the bike is compact, but I am used to riding on a 29” and this is 26”, so thats not a con but a personal preference issue. The battery has lasted a very long time stored in the bike which is in my garage. I am very happy with my purchase.

I've been riding the Hyper 26" Mountain Electric Bike for a few weeks now, and I have to say—it's an impressive e-bike for its price point. Right out of the box, it looks sleek and rugged, with a solid frame that's clearly built for off-road trails and city rides alike. The 20mph max speed is more than enough for most riders. Whether you're commuting or hitting light trails, the pedal assist and throttle modes make it easy to cruise effortlessly. The battery life is decent, offering around 20-25 miles per charge depending on terrain and rider weight. Suspension is good enough for casual off-roading, and the disc brakes respond reliably. That said, I wish the brakes were a bit stronger—I actually had to take the bike to a shop to get them adjusted. It wasn’t a huge issue, but something to keep in mind. Gears shift smoothly, although serious mountain bikers may want more precision. One thing I really appreciated is how intuitive the controls are—great for riders new to electric bikes. Overall, if you’re looking for a solid, entry-level electric mountain bike that’s both affordable and functional, the Hyper 26" eBike is a strong contender. It won’t replace a premium model, but it gets the job done—and then some

This was my first e-bike purchase. It's a good starter bike for me, but I can see myself upgrading to one with a larger battery next year. These bikes are so fun that once you get on them you just want to go all day! The seat was not comfortable for me (but I'm older!) so I had it replaced. The one feature of the bike I do not like is the fact that the handle bars can not be raised/lowered. The tilt of the handle bars is the only adjustment that can be made. Assembling the bike was not difficult. The bike is light enough for me to lift in to my truck so I do not need to purchase a rack. I'm 5' 4", so the size is good for me.

The speed and battery life are good. It pretty durable and withstands a good amount of stuff. Only problem is that it’s the best used as a cruising bike just to get from place to place. However used as a mountain bike it’s pretty mild quality.

Great bike if you are learning how to use an electric bike. The battery lasts a long time. It doesn't go as fast as bikes do that have the no pedal mode but has great suspension and nice ride both on and off pavement. I got this to keep up with my young kids and it does a great job!

This is a great product for the money that I have saved on it when I purchased it They could have sent tools with it, but for the most part, it is a great bike to ride. The only thing I would do is definitely change the seat. Pedal assist works very well

It's a good bike for the price. Bought it as a gift for my 12 year old and we have put a lot of mile on it. However it is a cheep bike, Heavy, cheep components derailleur doesn't always shift well, chain has popped off a few times and battery assist computer doesn't always turn on as expected, sometimes you need to reseat the battery or plug the charger in and out to get it to work. But overall it's well worth the price and we have had a lot of fun with it.