Overall, we are satisfied with this dishwasher. It does a good job of cleaning dishes. It is very quiet. Its design is well conceived. Its construction is good enough to be called satisfactory. The bin is roomy. The dishwasher arrived with the rail for the top rack not fastened to the stainless steel wall of the dishwasher. We popped that in, and it seems okay. Let's talk about the top rack. It is designed to hold 16 sets of silverware, placed on edge. The rack can be arranged in four different configurations. We have been using it to clean cutlery and other cooking utensils, which must lay flat. There is no cleaning arm for this section, so the water comes from below. We have figured out we need to thoroughly rinse these items or they don't get clean. The rack almost seems seems flimsy, and it does not slide in and out smoothly. However, it is "good enough", and we like the idea of it. I have attached a photo. The other two racks, which include a conventional silverware bin, are fine. The bottom includes lots of closely spaced tines, and some can be folded down. We are still getting used to the control panel, which is hidden from view when the dishwasher is closed. It uses "touch capacitance" instead of a pressure pad, similar to your phone. It is very sensitive, and we had to get used to not accidentally touching the wrong buttons. On the right side, there is a mystery display panel. It shows codes, and/or time to delay starting the dishwasher (you can load dishes and tell the machine to start as much as 24 hours later-nice!) I wish there would be a table in the manual to tell me what all these codes mean. It is very easy to program this machine. Another cool feature is the lighting!! The bin is amply supplied with blue LED lighting. I have attached a fuzzy photo that shows you how it lights up. And the LEDs do not stop there. When the dishwasher is running, a blue LED shines on the floor. There are no lights or controls visible on the front door; only the handle. Now, for the warning. This dishwasher sits flush on the floor. My previous dishwashers sat on legs, and the plumbing and electrical ran under them. On this dishwasher, there are two channels built into a plastic base. Upon installation, the Geek Squad had to leave with the dishwasher uninstalled, because they did not have the legal wherewithal to cut and shorten the existing copper pipe and attach a compression fitting. Best Buy credited my installation fee, but I had to call my plumber to complete the installation. There are leveling legs, but if you are retrofitting an old dishwasher, you probably have my situation. Arrange for Best Buy "Professional" (not Geek Squad), or call your plumber. One more thing, I purchased the Best Buy installation kit. It is a necessity. In the old days, all the stuff in there would have been included with the dishwasher, so make sure you include the $30 cost of the kit in your overall price. I am a conservative ratings person. If something is going to get five stars, it must be perfect. The top rack cleaning leaves a little bit to be desired, along with the manufacturing defect, and the inability to easily install takes this down to four stars. Nevertheless, I believe this dishwasher is a good value, and I would recommend it.

The first machine had no packaging damage on the outside. There were dents on the inside of the door and the right side of the frame and a dent outside but no box damage. The machine was replaced with an identical model. It also had similar dents inside on the right frame and door but no delivery damages. These machines should never have left the factory to be sold as new. The racks also felt flimsy and delicate to use. The first machine came on in the middle of the night without us setting anything. Too many electronic controls.

I buy it and can’t find the fitting for the supply line anywhere

I was skeptic of this dishwasher at first. I had read negative reviews and some good ones so I didn’t know what to expect. But so far I haven’t had any issues with this dishwasher. It’s SUPER quiet. Cleans and dries the dishes well, and the light inside is a great feature. You may not think so at first but it’s really convenient. The salesman told me when I bought it that it’s made by whirlpool and bestbuy pretty much puts their name on it which is insignia. As stated with other reviews and good thing to note is that the bottom has channels that the water lines and power cords run through it’s not completely open like some other dishwashers. I have a newer house which has a outlet behind the dishwasher so their was no need to hardwire. Only downside I can think of so far is the buttons sometimes get pressed when opening and closing the washer because their on top of the door. But otherwise so far so good.

Happy I bought this Insignia, Stainless steel interior, interior lights and three racks! Cleans great and is extremely quiet running. Haven't figured out yet how to turn off the "E9" trouble shooting display light - the booklet that came with the Insignia does not tell you how to turn it off. So I've had to throw my breaker switch momentarily to "reset" the display. Weird.