Customer Ratings & Reviews
See more imagesInsignia™ - 30 in. Wide 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
- Model:
- NS-RTM20SS3
- SKU:
- 6507733
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Good value
REGINALDF Posted
This fridge is perfect for my needs. It's no-frills but works great and runs very quietly. It fits in my small kitchen perfectly and the price was right. Recommended.
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent Refrigerator! Great Value and Performanc
Keyy Posted
I recently purchased an Insignia refrigerator, and I couldn’t be happier with my choice! This appliance delivers incredible value for the price. It has a sleek, modern design that looks great in my kitchen. The interior is spacious and well-organized, making it easy to store all my groceries with room to spare. The shelves are adjustable, so it was simple to customize the space to fit larger items. The cooling performance is impressive — it keeps everything perfectly chilled, and the freezer does a great job of maintaining frozen items without any frost build-up. It’s also very quiet, which I appreciate, as it’s located near my living area. The energy efficiency is a bonus, helping keep my electricity bills in check. Overall, I’m extremely satisfied with my Insignia refrigerator. It’s reliable, functional, and aesthetically pleasing. If you’re looking for a quality fridge at an affordable price, I highly recommend giving Insignia a try!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for your detailed and positive feedback! We’re thrilled to hear that you’re so happy with your Insignia refrigerator. It’s great to know that you appreciate its sleek design, spacious and adjustable interior, and impressive cooling performance. We’re also glad to hear that it’s quiet and energy-efficient, making it a perfect fit for your home. Your satisfaction and recommendation mean a lot to us. Enjoy your new refrigerator!
Keith | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Nice few surprised helpful features
RomaD Posted
good product cabinet a bit smaller than I imagined. Like no handle design, adequately fits space, runs quietly, like self closing doors lessens fingerprints, like pause if needs the door open longer, perfect LED lighting top and bottom, can adjust shelves to your needs, with help of customer service I feel it is a product that will meet all that is needed in refrigeration
I would recommend this to a friend - Rated 5 out of 5 stars
Great addition to my garage
sanjurulz Posted
Took this as my secondary refrigerator and it looks great in my Garage. Sleek and shiny design and the noise is low as well. Cooling is great and you can move this around on the floor easily. I hope this Bestbuy brand fridge lives up to my expectation.
I would recommend this to a friend - Rated 4 out of 5 stars
Works for me!
drc69 Posted
I was looking for a used fridge for extra food storage for the garage, but the days of getting a decent used fridge for $100-150 are gone. I also had some concerns that a 10-15 year old fridge in a garage would be far less efficient then a new one. I didn’t need anything fancy or too big, so this 20 cu. ft model was perfect. Well I appreciate the stainless steel look of the fridge and really like the recessed handles, you can definitely tell that this is an entry level fridge. Knowing that prior to purchasing, my only wish is that the shelves in the freezer door were a little deeper because you really can get too much in them.
I would recommend this to a friend - Rated 5 out of 5 stars
Sleek and Practical!
Erica Posted
Sleek and practical refrigerator! It's bigger, quieter (silent), and much nicer than our last fridge! This is my first stainless steel fridge and I'm very satisfied with my purchase. The delivery and install men were very kind and punctual. Much cheaper to get it delivered and installed than just getting it delivered!
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome
MoisesR Posted
I love the item very nice looking and spacious… Perfect for my family to enjoy!! Thank very much!!
I would recommend this to a friend - Rated 5 out of 5 stars
Insignia refrigerador
JanetS Posted
The quality is similar to brands that are more expensive, good space and cools very well.
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent
SiddiaQ Posted
Pretty good refrigerator, i was a little concerned on what to buy this one or not cause of alot of reviews, but I love it very spacious!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for your feedback. We're glad to hear that you're enjoying the refrigerator and that it turned out to be a great choice despite your initial concerns. It's great to know that the spacious design is working well for your needs. We appreciate your support and are happy the product has met your expectations.
Keith | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Attractive refrigerator
LindaH Posted
Great refrigerator. Storage good and it looks good too.
I would recommend this to a friend - Rated 5 out of 5 stars
Nice Fridge
KarenP Posted
Nice Fridge- had everything I wanted including light in freezer. Inside organizing for accessibility of food and drinks was gratifying with the design.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hi KarenP, thank you so much for your feedback! It's AWESOME that you're enjoying the functionality and design of your new fridge. Let us know if there's anything else we can assist you with. Thank you for choosing our product! If you have any other feedback or questions, please feel free to let us know. -Carlo, Insignia Products <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Refrigerator
KristieB Posted
The refrigerator itself is a good deal, but it was delivered dented. I was told that would be rectified butnso far that has not occurred.
I would recommend this to a friend - Rated 5 out of 5 stars
Great fridge
FerminS Posted
It works great and the delivery people were on time everyone was swift to help and get me nice and cool and I honestly love the sight of my insignia full Of groceries thank you!
I would recommend this to a friend - Rated 5 out of 5 stars
Works for us
GKing Posted
This refrigerator worked perfect for all of our needs
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
GKing,
Thank you for your feedback on the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. Were delighted to hear that it has worked perfectly for all your needs. If you have any other comments or need further assistance, feel free to reach out! Patricia | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Will exchange
DanielT Posted
Too small for my space But good quality Insignia is the brand
I would recommend this to a friend - Rated 5 out of 5 stars
My little big frig
AhmadA Posted
Excellent refrigerator very spacious and accommodating just look at the photo
I would recommend this to a friend - Rated 5 out of 5 stars
Best First Fridge
PCNutcase Posted
The fridge is very nice! I love it as my first fridge
I would recommend this to a friend - Rated 3 out of 5 stars
Decent fridge, bad longevity, bad service.
DoronK Posted
Good value for money. After 6 months it started making intermittent noises and support has been difficult to get. Additionally, it was delivered with a large dent on the side and the delivery people would not take responsibility and I gave up trying to reach someone at Best Buy to help. Very frustrating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for sharing your experience. We’re glad to hear you found value in the product, but we’re truly sorry to learn about the noise issues, delivery damage, and the difficulty you faced with support. We understand how frustrating it is when expectations aren’t met, especially when it comes to service and product condition. Your feedback is important and will be shared with the appropriate teams to help improve both our product quality and customer support experience.
Keith | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
modern
CarlosV Posted
I like the style It has plenty of space to store everything
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for your feedback. We’re glad to hear that you’re enjoying the style and that the product offers plenty of space to store everything you need. It’s always great to know our designs are both functional and visually appealing. We truly appreciate your support.
Keith | Insignia Support <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 2 out of 5 stars
Dont buy
RobinC Posted
Do Not Buy this refridgerator unless you dont need the shelves that go on the doors. Within a few motnhs the freezer shelf broke. Then over the next 6 months 3 of the fridge door shelves broke. One is completley unusable. When i contacted the company i was told because the fridge and freezer stay cold it isnt covered by the warranty. So now i have fridge with no door shelve. Save your money and buy a refridgerator that doesnt have cheap plasti shelves and thin plastic "holding them on".
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
I appreciate your honest feedback about your experience with the Insignia 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel. It's disappointing to hear that the door shelves broke multiple times, affecting the functionality of your fridge. I'll pass along your comments to our design and engineering teams to consider improving the durability and quality of our product's components. Thank you for sharing your thoughts, and we'll take them into consideration for future product development. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733 <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />