Customer Ratings & Reviews
See more imagesInsignia™ - Ice Maker Kit for Select Insignia Top Freezers - White
- Model:
- NS-ICETMW3
- SKU:
- 6502248
Highly rated by customers for:
Customer reviews
Rating 3.4 out of 5 stars with 48 reviews
Top Mentions
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- Rated 5 out of 5 stars
Working Great do far!!
MICHAEL Posted
Purchased this to add ice making functionality to my Insignia fridge. This is the first time I completed such an installation. In my opinion the installation was pretty straightforward and relatively easy. After installation and the connection to the water line I turned it on and it went straight to work. It took about two days to fill the ice storage bin and we have more ice now than my family needs. Just open the freezer, use a scoop to get the ice you need. If you have a cooler, easily pull out the bin out of the freezer and dump up to 5.5 lbs of ice in. Put the bin back in the freezer and it is ready to be automatically refilled. For the price it has been a great value and will probably pay for itself in no time as I no longer need to buy ice for family gatherings, hockey "Beer League" duty or filling the cooler. The automated ice making provides alot of convience. Very happy with this purchase so far.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hello Michael, thank you for sharing your experience. We're glad to hear the ice maker kit was easy to install and started working right away. It's wonderful to know it has provided a convenient and cost-effective way to keep plenty of ice on hand for your family and gatherings. We appreciate your detailed feedback and support.
Sidhartha | Insignia
- Rated 5 out of 5 stars
Ice maker 2025
MaryH Posted
Operates as needed Easy on/off Why do I need to add additional reviews Done
I would recommend this to a friend - Rated 3 out of 5 stars
Was very disappointed
TONYAM Posted
I got this and it worked well in the beginning but did not last even a year. I had to exchange it which was very easy hence the 3 star. That being said the 2nd one did not even last a couple of months. I decided to get a counter top sonic style ice machine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hello Tony, thank you for your feedback. We're sorry to hear the Insignia Ice Maker Kit for Select Insignia Top Freezers did not provide the long-term reliability you expected. We understand how frustrating it can be when a product works well initially but requires replacement, especially when a second unit experiences similar issues. We appreciate you sharing your experience and are glad the exchange process was easy for you. For support, please call 1-877-467-4289 or email insignia@bestbuy.com. Sudeep | Insignia
- Rated 3 out of 5 stars
Insignia Ice maker
onecleans13 Posted
is a replacement unit for a faulty one. Hopefully this one works better
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hi Insignia Customer, Thank you for sharing your feedback on the Insignia Ice Maker Kit for Select Insignia Top Freezers. We appreciate your decision to give the replacement unit an opportunity and understand your concerns following the experience with the previous faulty ice maker. We hope this one delivers the reliable performance you expect and provides lasting satisfaction. Thank you for choosing Insignia. Shashank | Insignia.
- Rated 4 out of 5 stars
Works well, the fit…not so much
PiotrKrecioch Posted
For some reason, the one area sticks out of the back of the refrigerator and is not flush. I purchased the exact model that fits my fridge, but does not fit exactly. It was installed by a professional, so it’s not a user issue. It works fine, but looks like it’s not the right fit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for sharing your experience with the Insignia™ Ice Maker Kit. We're glad to hear that it works well for you, but we're sorry to learn about the fitting issue. It's important to us that our products meet your expectations, and we appreciate your feedback. We'll look into this matter further to ensure a better fit in the future. If you have any further concerns or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
- Rated 3 out of 5 stars
Not happy
ChadF Posted
Ice maker is ok. But Best Buy’s customer service is terrible. Had a problem with the fridge I got from them. They told me I could get the part in the store. After hours on the phone. They said I can get it at the store. They lied to me more than once. So I got what I needed from Home Depot. They helped and didn’t have to. But they gave me what i needed for FREE. About a 100 dollar in part. Home Depot is great. Will not ever buy anything from Best Buy again. They can’t help you. Customer service is bad.
No, I would not recommend this to a friend - Rated 3 out of 5 stars
Ice Maker
SAUST Posted
The ice maker does what it’s supposed to do but, after some time the ice gets stuck together and forms into a block of ice. If you don’t mind chiseling ice every day then it shouldn’t be a big deal.
No, I would not recommend this to a friend - Rated 4 out of 5 stars
Seems ok.
JonathanM Posted
The install was more difficult than it should have been as the kit was missing some of the screws needed to install. I haven't been able to test how well it functions due to not having water installed yet.
I would recommend this to a friend - Rated 5 out of 5 stars
Icemaker
RogerH Posted
This Ice maker completes the refrigerator. Very convenient
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for the great feedback, RogerH! We're glad to hear the ice maker has added that extra touch of convenience to your refrigerator setup. It’s always rewarding when a product enhances everyday use—thanks for sharing your experience! Jeth|Insignia Support.
- Rated 5 out of 5 stars
ICEMAKER review
charger Posted
This is easy to install and works very well. Reasonably priced.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thanks for your review! We're pleased to hear that the Insignia™ Ice Maker Kit was easy to install and works well for you. It's great to know you found it reasonably priced too!
- Shiela | Insignia Support
- Rated 5 out of 5 stars
insignia ice maker
JohnnyH Posted
not the greatest but it works slowly making ice, but nice small solid ice cubes Also I do not like the electric plug in at the top . all other ice makers plug in's are at the back of the freezer
I would recommend this to a friend - Rated 1 out of 5 stars
Bad product
Nola Posted
Waited 2 years for this to finally be in stock and it doesn't work. The lever doesnt tell you where to put it to create ice. Nor do the instructions. Gonna consider other fridges besides Insignia in the future
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
We’re really sorry to hear about your experience with the Insignia fridge. After waiting so long, it’s incredibly frustrating to find that the lever and instructions aren’t clear on how to make ice. Your feedback is valuable, and we’ll make sure it gets to the right team to improve our products. If there’s anything we can do to help resolve this issue, please let us know. We appreciate your patience and hope to regain your trust in the future. Keith | Insignia Support
- Rated 3 out of 5 stars
Don't know...
Gandalf1 Posted
Refrigerator and icemaker are scheduled for May,2024 delivery. Have not installed/used,
I would recommend this to a friend - Rated 5 out of 5 stars
Very Satisfied!
NETKC Posted
Little tricky to install but overall very satisfied with this ice maker. It took me about 2 hours to install. The plug from the ice maker to the plug on the roof of the freezer was the trickiest part. I kept putting the wrong way because it felt wrong the opposite way. Luckily no this broke and got in. Again overall very satisfied
I would recommend this to a friend - Rated 5 out of 5 stars
Good product
PatriciaT Posted
Good product. Easy to use and works very efficiently
I would recommend this to a friend - Rated 5 out of 5 stars
Perfect
SmDouglas Posted
Puts out plenty of ice. Was an easy installation, Love the new ice maker that goes with my new refrigerator
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Thank you for the great feedback, SmDouglas! We're so glad to hear that the ice maker is working efficiently and was easy to install. It’s wonderful to know it’s been a perfect addition to your new refrigerator—your satisfaction truly means a lot! Jeth|Insignia Support.
- Rated 1 out of 5 stars
NO MANUAL FOR THE ACTUAL ICE MAKER IN BOX!!!
ParishS Posted
The actual ice maker kit that comes in the box is a Midea ice maker kit that is "compatible" with insignia but doesn't have the manual for the actual ice maker kit that comes in the box, but rather the one that should have. I am still waiting for them to send me a manual to understand how the reset and clean buttons work and how does ice maker knows when to stop making ice, or do I have to shut it off manually to stop it. I wouldn't have purchased the refrigerator had I known that I was buying a "compatible" ice maker.
No, I would not recommend this to a friend - Rated 4 out of 5 stars
Ice maker dependable
Tanata Posted
I like my ice maker very well. It makes my life much easier.
I would recommend this to a friend - Rated 1 out of 5 stars
Wrong ice maker ordered
CYNTHIAJ Posted
I don’t know if this product worked well, but it was the wrong icemaker for my refrigerator.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hello Cynthia, thank you for your feedback on the Insignia Ice Maker Kit. We're sorry to hear the ice maker was not compatible with your refrigerator. If you need assistance identifying the correct ice maker for your refrigerator model, please contact Best Buy Customer Support or Insignia Customer Support at 877-467-4289 or insignia@bestbuy.com. Thank you for sharing your experience.
Poojitha | Insignia
- Rated 1 out of 5 stars
Nightmare
ColleenR Posted
I bought a brand new refrigerator with a bottom freezer and ice maker. The refrigerator was defective because the seal around the freezer door was defective and not only produced frost but my ice cubes were t cubes. They were 1 big block of ice. Returning was just as bad because signs say FULL REFUND but wouldn't return my full price. So I was out a refrigerator and $49.99 for the ice maker installation plus had to find a new refrigerator. Will never buy anything from Best Buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hi ColleenR,
Thanks for taking the time and effort to leave a review about our Insignia™ - Ice Maker Kit for Select Insignia Top Freezers - White (NS-ICETMW3). I'd like to apologize for the situation that you've experienced with one of our products. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia