Customer Ratings & Reviews
See more imagesj5create - USB-C 4K Speakerphone Docking Station - Gray
- Model:
- JCDS335
- SKU:
- 6557479
Highly rated by customers for:
Customer reviews
Rating 3.8 out of 5 stars with 9 reviews
Top Mentions
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would recommend to a friend
- Rated 3 out of 5 stars
Frustrated beyond belief
Shae Posted
I really try to love this. It's easy to connect everything, the sound and noise cancelling is fantastic, however I spend about an hour of every work day unplugging and replugging in the USB cable because the screen will stretch, the sound will go wonky, I'll lose my peripherals and I'm trying to get them back, and in the midst of all this, the computer makes sounds like I'm plugging in or unplugging a device all throughout the day. Unfortunately I paid full price, I wouldn't even pay clearance price right now. I just need this to work because I'm 100% WFH.
No, I would not recommend this to a friendBrand response from J5create Team
Posted
From your description, it seems the issues you’re experiencing may be related to connectivity or system compatibility. Here are some troubleshooting steps that may help stabilize the connection and resolve the problems:
- Ensure your computer's drivers (especially for USB, display, and audio) are up to date. These updates often resolve device connection issues.
- Make sure the dock is connected to a sufficient power source. A compatible USB-C power adapter (preferably 75W or higher) is essential for maintaining stable performance and powering your connected devices.
- Try reducing the number of peripherals connected to the dock and gradually reintroducing them to see if one particular device is causing interference.
- Disconnect the dock from power and all devices for a few minutes to reset it.
- Restart your computer to ensure a clean start.
If these steps don’t resolve the issues, please feel free to contact our customer support team for additional assistance. Their information can be found on j5create website under the Support tab.
Best Regards.
- Rated 5 out of 5 stars
Great little device
RichardS Posted
Love this little unit. My external speakers for my work computer stopped working due to wire issues. This unit is just perfect and works well with Teams/Webex/Zoom. Before, I had to keep resetting my configuration because Windows 11 would get confused after undocking/docking. Those problems have gone away. This unit is also small enough to travel as a speaker phone on the road. I was able to plug two monitors in by using one port on the laptop and the other on the dock. If you require two in the dock then there's a separate model for that.
I would recommend this to a friend - Rated 4 out of 5 stars
Great conference call speaker
ALHappy Posted
Great conference call speaker. Either Bluetooth or directly connected to the PC via USB. The sound quality is great for calls, but not the best for music
I would recommend this to a friend - Rated 3 out of 5 stars
Not sure what it does.
Frugalguy Posted
How i got it doesnt matter, because im still trying to figure out what it does. The hdmi port doesn't present an image. The fat white cable barely fits on my phone port, and it lights up. So what now? Can it call me with the right drivers? Not yet. Does it say stuff? O a few words basically. But i saved $110. Hence i give it 3 stars, and i bought another one. Saving feels awesome
I would recommend this to a friend - Rated 5 out of 5 stars
High Quality and Simple Speaker/Microphone Set Up
Jaquan Posted
Love this device. We only use it as a speaker/microphone for meetings/Zoom calls. We don't use it for dock purposes with monitors or other devices. Nevertheless, we love that we can connect this device via a single USB-C cable to either Mac or PC and it will power the device and connect to computer for speaker/microphone. Great clarity for listening to music/shows/hearing other people speak on calls and for a microphone.
I would recommend this to a friend - Rated 4 out of 5 stars
Great Sound
Salvador Posted
The ease of switching between computer speaker and Bluetooth calling make this a must have for anyone using a cell phone as a desk phone.
I would recommend this to a friend - Rated 4 out of 5 stars
Good product
HBMM Posted
Works well just remember has a cord. Good product
I would recommend this to a friend - Rated 5 out of 5 stars
Best product ever used
SreeramPs Posted
I am surprised why this us on clearance incredible value speaker and mic performs very well and give holistic experiance
I would recommend this to a friend - Rated 1 out of 5 stars
Garbage
WFHprof Posted
Didn’t detect monitor despite hours of attempts. Speaker sounded horrible. Returned immediately. Do yourself a favor and avoid this worthless brick.
No, I would not recommend this to a friendBrand response from J5create Team
Posted
I apologize for the experience you have had with your USB-C 4K Speakerphone Docking Station. In order for the docking station to detect the monitor the USB-C port on your computer must support DisplayPort Alternate Mode which is also found on Thunderbolt 3, Thunderbolt 4, and USB4 laptop. It is recommended to reach out to the computer manufacturer or our customer support team to verify product compatibility. To reach out our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage.