Jabra - Enhance Select 500 - Gold

Name: Jabra - Enhance Select 500 - Gold
Brand: Jabra
SKU: 6584784
Rating: 4.7 (51 reviews)

Model: 23315370

SKU: 6584784

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Key Specs
- Color: Gold
General
- Brand: Jabra
- Model Number: 23315370
- Product Name: Enhance Select 500
- Color: Gold
- Consumer Lifestage: Adult
Features
- Programmable: true
- Number of Hearing Channels: 12 (The quantity of frequency range groups that are split up and processed by the device. The higher the number, the more selections a user will have to customize the listening experience.)
- Number of Hearing Bands: 12 (The quantity of bands that a hearing provider can use to adjust the software of the device while programming. The programmer can provide more or less amplification to a particular channel. The more bands the device features, the more flexibility the hearing provider has to adjust the device to meet a user's needs.)
- Number of Listening Modes: 4 (The quantity of preset or customizable settings available for listening in different sound environments.)
- Hearing Range Compression/Expansion Technology: Wide Dynamic Range Adaptive Compression (WDRAC) (The manner in which a device detects a frequency of sound and compresses or expands it so the listener can hear those sounds better.)
- Hearing Loss Relief Features: External sound augmentation, Sound filtering, Nature sounds
- Controls on Device: Environment mode selection, Volume control (The function(s) on the physical product that be regulated or modified by the user.)
- Microphone Pattern: Bidirectional (Refers to how the device receives sound from different directions and captures it. Multi-directional patterns capture sound from multiple sources while a single direction pattern focuses on sound from a single source.)
- Ear-to-Ear Synchronization Capabilities: Background noise reduction, Increased microphone accuracy, Phone calls, Volume changes
- Protective Qualities: Sweat Resistant, Water Resistant
- Ingress Protection (IP) Rating: IP68 (A 4 to 6 character code classifying a product's degree of protection against intrusion of solid particles and liquids as well as impact. Each number in the IP Code denotes a level of protection, determined through testing and published by the International Electrotechnical Commission (IEC). The first digit represents the degree of protection against solid foreign objects or particles and the second digit represents the degree of protection against water ingress.)
- Environmental Sound Settings: Automatic, Custom, Preset
Design
- Fit: Left ear, Right ear
- Design: Behind-The-Ear (BTE)
Audio
- Noise Reduction Type: Adaptive, Layered (The manner in which a device lowers the volume of loud and intense noise to reduce undesired noise while leaving desired speech signals completely intact.)
- Frequency Range: 200-8000
- Maximum Gain: 59 decibels (Measurement of the signal booster's maximum amplification (gain). The higher the number, the more the signal is amplified. For example, gain of 10 dB equals 10x the original signal strength, 20 dB equals 100x, etc.)
- Total Harmonic Distortion: 0.9 percent (Measurement of the harmonic sound distortion. The lower the percentage, the cleaner the sound.)
- Wind Noise Reduction: true (If you take a lot of outside videos, in windy conditions, you'll need to make sure you have wind noise reduction on your camcorder. It does just what it says it does, cuts down the noise of the wind as it hits the microphone.)
Included
- Number of Devices Included: 2
- Ear Tip Sizes Included: Small, Medium, Large
- Ear Tip Shapes Included: Dome, Tulip
- Carrying Case: true
Connectivity
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- App Compatible Features: Battery indicator, Customizable sound settings, Environment mode selection, Mute, Sound adjustment
- Wireless Connectivity: Bluetooth, Radio Frequency (RF - 2.4 Ghz/Low Latency) (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Operating System Compatibility: Apple iOS, Android, Apple iPadOS
Power
- On/Off Power Switch: true
- Low Battery Alert: true
- Rechargeable Battery: true
- Battery Chemistry: Lithium-ion
- Maximum Battery Life: 30 hours
- Battery Charge Time: 3.5 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Charging Interface(s): USB-C, USB-C (The connection for transmitting power to charge the device.)
- Charging Accessory Included: Case
- Battery Life Provided by Charging Case: 30 hours
- Replaceable Battery: false
Certifications Listings & Approvals
- FDA Medical Device Classification: Class II (The classification of the device as registered with the United States Food and Drug Administration (FDA).)
Dimensions
- Product Height: 0.44 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 1.02 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 0.29 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 2.12 ounces (The out of box weight of the item.)
Warranty
- Warranty - Parts: 3 years
- Warranty - Labor: 3 years
Other
- UPC: 5708296347865

Experience better hearing today and save thousands – with clinic-quality hearing aids & licensed audiology services, at half the cost of in-person clinics. With the Select 500, you'll hear conversations clearly, know where sounds are coming from, and enjoy advanced noise cancellation. Make hands-free calls with iOS and Android, and know that your hearing aids are ready for the future of connectivity with Bluetooth LE Audio and Auracast™. When you choose Jabra Enhance, you're not just getting hearing aids—you're getting a virtual audiology clinic with an in-house team of licensed hearing professionals, excited to help you hear better. Our Audiology Team uses clinical software to professionally program your hearing aids based on your audiogram or online hearing test, and are just a tap or call away, 7 days a week for unlimited adjustments.

The benefits of a clinic, thousands less: The technology you want and the audiology support you expect, at half the price of in-person clinics.
Advanced hearing technology: Clinic-quality hearing aids, excellent in the most complex listening situations like hearing multiple people at a loud party. Hear conversations more clearly, know where sounds are coming from, and enjoy next-level noise cancellation with SoundScape proprietary speech clarity technology.
Small, ultra discreet “micro” design: Our discreet, advanced hearing aids are nearly invisible and ergonomically shaped for all-day comfort.
Bluetooth streaming for calls, music, & media: Connect your hearing aids directly to a compatible Apple or Android device to stream music, calls, and media right to your ears. For advanced connectivity, the Select 500 are also the world’s first OTC hearing aids to offer Bluetooth LE Audio and Auracast.
Hands-free phone calls with TapControl (iOS & Android): Take calls just like earbuds and double-tap your ear or hearing aid to answer calls on your compatible Apple or Android device.
All-day power, all-weatherproof: Over 24 hours of listening on a single charge, includes a portable charger that holds 3 full charges, and rated IP68 with weatherproof nano-coating inside and out to protect against rain, sweat, and dust.
Clinic-quality audiology services: Unlock the full capabilities of your hearing aids with personalized programming and unlimited adjustments and appointments with a licensed hearing professional. With an audiologist in your pocket, available 7 days a week, get a trusted advisor dedicated to helping you solve your unique hearing challenges, including counseling on tinnitus.
Personalized with clinical software: Our licensed, US-based Audiology Team can professionally program your hearing aids to your unique needs based on your audiogram or online hearing test.
You’re always in control with our app: Optimize your sound for any environment and easily control your hearing aid settings. Plus, get personalized adjustments sent by our Audiology Team right to the app!
Shop with confidence: Know that your investment is covered and protected. Enjoy free lifetime customer service, technical support, and troubleshooting from our US-based Customer Support Team; get a 3 year warranty with 3 years of loss & damage protection; FSA or HSA eligible.
The benefits of a clinic, thousands less: The technology you want and the audiology support you expect, at half the price of in-person clinics.
Advanced hearing technology: Clinic-quality hearing aids, excellent in the most complex listening situations like hearing multiple people at a loud party. Hear conversations more clearly, know where sounds are coming from, and enjoy next-level noise cancellation with SoundScape proprietary speech clarity technology.
Small, ultra discreet “micro” design: Our discreet, advanced hearing aids are nearly invisible and ergonomically shaped for all-day comfort.
Bluetooth streaming for calls, music, & media: Connect your hearing aids directly to a compatible Apple or Android device to stream music, calls, and media right to your ears. For advanced connectivity, the Select 500 are also the world’s first OTC hearing aids to offer Bluetooth LE Audio and Auracast.
Hands-free phone calls with TapControl (iOS & Android): Take calls just like earbuds and double-tap your ear or hearing aid to answer calls on your compatible Apple or Android device.
All-day power, all-weatherproof: Over 24 hours of listening on a single charge, includes a portable charger that holds 3 full charges, and rated IP68 with weatherproof nano-coating inside and out to protect against rain, sweat, and dust.
Clinic-quality audiology services: Unlock the full capabilities of your hearing aids with personalized programming and unlimited adjustments and appointments with a licensed hearing professional. With an audiologist in your pocket, available 7 days a week, get a trusted advisor dedicated to helping you solve your unique hearing challenges, including counseling on tinnitus.
Personalized with clinical software: Our licensed, US-based Audiology Team can professionally program your hearing aids to your unique needs based on your audiogram or online hearing test.
You’re always in control with our app: Optimize your sound for any environment and easily control your hearing aid settings. Plus, get personalized adjustments sent by our Audiology Team right to the app!
Shop with confidence: Know that your investment is covered and protected. Enjoy free lifetime customer service, technical support, and troubleshooting from our US-based Customer Support Team; get a 3 year warranty with 3 years of loss & damage protection; FSA or HSA eligible.

Whats Included

2 Hearing Aids
1 Charger
2 receiver wires
Assorted domes
Cleaning kit
2 Hearing Aids
1 Charger
2 receiver wires
Assorted domes
Cleaning kit

Product Manuals

Disclaimers

*For more details on device compatibility, see jabraenhance.com/compatibility. Jabra Enhance Select hearing aids for purchase and use in the United States only by adults 18+ with self-perceived mild to moderate hearing loss. Audiology Team programming and care available in the 50 United States and D.C. May not be able to custom program for certain types of hearing loss.
*For more details on device compatibility, see jabraenhance.com/compatibility. Jabra Enhance Select hearing aids for purchase and use in the United States only by adults 18+ with self-perceived mild to moderate hearing loss. Audiology Team programming and care available in the 50 United States and D.C. May not be able to custom program for certain types of hearing loss.

Q: Can this hearing aid connect by Bluetooth to such things as a Sony TV or other device?

A: Hello, JEM2 - Great question! They don't pair directly with a TV. However, you can purchase a TV streamer accessory that sends the TV audio directly to your hearing aids. After purchasing your Enhance Select 500 hearing aids, contact our support team at 1-800-854-2772 for assistance with this.

Q: Does these hearing aids have directional hearing capability?

A: undefined

Q: will they work on a person with moder to severe hearing.

A: Hello- Jabra Enhance hearing aids are intended for those with self-perceived mild to moderate hearing loss. We have an online test on our website that you may take or you can submit a recent audiogram to see if you are a candidate!

Q: Is my ear analysis done in an app?

A: Hello, Vicm11 - The online hearing test is available on jabraenhance.com. You are also welcome to submit a recent audiogram for review. To learn more about our online hearing test and how it's used, please contact us at 1-800-854-2772

Q: You state "sweat resistant" yet the aids have an IP68 rating. IP68 is dust tight and can withstand immersion beyond 1 meter. Which is it? Asking because I have killed 4 sets of hearing aid, one set in less than a week, because of sweat intrusion.

A: Our hearing aids are designed to be dust and water-resistant, with an IP6X dust rating and an IPX8 water rating, meaning they can withstand immersion beyond 1 meter. However, they are not fully waterproof. To keep them working at their best, we recommend avoiding excessive dust and water exposure, including swimming and showering. They are sweat-resistant and built for active lifestyles, but if exposed to moisture or sweat, we suggest using a hearing aid dryer or desiccant daily to keep them in tip-top shape.

Q: Is the hearing aid compatible with Pixel 8a

A: Hello, Penelope - Yes, the Google Pixel 8 is compatible with the Jabra Enhance Select 500 for use with the Enhance Select app, allowing you to receive remote adjustments and easily adjust your hearing aid settings. However, at this time compatibility with Bluetooth streaming (for music and calls) has not yet been confirmed, and a few other advanced features (Hands-Free Calling, TapControl and Bluetooth LE Audio/Auracast) are not supported by the Google Pixel 8. For further assistance, feel free to call 1-800-854-2772 or email [email protected] (mailto:[email protected]).

Q: I have an old set of hearing aids (15 years)I got from an audiologist in my area. I’ve had minimal trouble with them. You said your batteries are not replaceable. I really don’t want to spend $2000 on a product that may only last 3 years. What then?

A: Thank you for your question. We usually recommend considering upgrading our hearing aids every 4-5 years to get the benefits of more recent technological advancements. Everyone is different, but with good care and maintenance, Jabra Enhance Select hearing aids (including battery) life expectancy is 5 years.

Q: I have moderate to severe hearing loss in both ears. Audiogram performed. Would this hearing aide work for me?

A: Jabra Enhance Select hearing aids are intended for adults 18+ with mild to moderate hearing loss. If you have more severe hearing loss, we advise you to see an in-person professional who may be able to provide you with a better-suited solution.

Customers are saying

Customers commend the Jabra Enhance Select 500 for its exceptional noise cancellation, comfort even during extended use, impressive battery life, and user-friendly setup process. They appreciate the sleek and discreet design, excellent call quality, and the positive impact it has on their hearing.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
Worth the money!
I bought these OTC hearing aides for my dad after his dog literally ate his set! These are as good as his $6000 set that he bought from an audiologist. He is 75 and has severe hearing loss due to working with loud tools and heavy equipment during his life. They were super easy to link to his iPhone 15 and the app was easy for him to use to adjust settings. He is happy with them!
This review is from Jabra - Enhance Select 500 - Sparkling Silver
Posted 10 months ago by Lecia
Rated 5 out of 5 stars
Professional Hearing Aids On Line/Virtually
After an illness in 2021, I found myself increasingly needing hearing assistance. I got very tired of asking whom I was with to repeat what they just said, and I am sure they got tired of me asking. I had purchased my father some fairly small behind-the-ear hearing aids with receiver wires in the last couple of years of his life. I was fairly familiar with how light and comfortable hearing aids had become, but I was not ready to go there yet. When the FDA began to regulate OTC (over-the-counter) hearing amplifiers, I started my hearing loss journey with a pair of Personal Sound Amplification Products (PSAP). The FDA regulates hearing aids, but they classified PSAPs as consumer electronics and not medical devices. I soon discovered a lot of variables in the PSAP devices and the differences between them and actual hearing aids. Upon using my initial pair, I found a lot of technological interference with the ones I started using. I soon put them back in the box and into the drawer, abandoning them forever because the screeching sound was much worse than the hearing loss. After a few months, a more advanced pair of PSAPs came on the market. With this pair, I had no major interference from appliances and devices sending signals through the electromagnetic fields or deafening screeching sounds. Instead, I had a different issue with using them that I found annoying. Even though that pair had earpiece modifications of diverse sizes, they still irritated my ear canal and did not want to stay in it very well, often dislodging and falling out. They also irritated my inner ears, and I wanted to remove them to deal with the skin irritation they caused. That pair had Bluetooth and worked with my iPhone, which was a technological advancement for me, but the irritation also caused that pair to be forgotten. After a year of trial and error, I have finally found a hearing aid that feels like a 'winner' to me. The Jabra Enhanced Select 500, a product similar in style to the pair I had purchased for my father, has become my go-to solution. The design of the Select 500 Hearing Aids has been perfected to mitigate or alleviate the issues that earlier OTC hearing devices had, and the company has designed some wonderful features for and into this product. It is a relief to have found a solution that works for me. The Jabra Enhanced Select 500 has many excellent features, but the features that make this product so appealing include 1. the quality of the product’s design, materials, and sound, 2. the ability to recharge the hearing aids in their own case up to three (3) times, 3. the light fit, ease of changing the receiver lines, and numerous opportunities to find the exact fit to result in function and comfort for each of my two ear canals, 4. numerous online videos for just about any question that I have had, and 5. having a care team with a licensed audiologist to help me stay on track in becoming accustomed to and using the hearing aids. These are real hearing aids, and the difference is that they are designed specifically to work with hearing impairments and amplify various frequencies as they are individually needed for every person wearing and using the Select 500 Hearing Aids. Jabra has made excellent music and audio earbuds for the past few years, and the company has perfected the technology of reducing unwanted background noise, enhancing speech, and tailoring their results to enhance different environments--from restaurants to outside areas to lecture halls. The Bluetooth is identical to other retail hearing aids, if not more enhanced by their proven success with their continuously developed earbuds. These are also not analog hearing aids but digital hearing aids, and they are designed to connect through Bluetooth with smartphones to allow the flexibility to make individual adjustments in real time using the phone (iPhone or Android). For example, if I am in a noisy, crowded restaurant, I can use the Jabra Enhance Select app and instantly change my setting to the restaurant option and reduce all background noise so I can just hear the conversation at the table. I can also do this by the button on the hearing aid itself. There are other preselects for outdoors, all-around, and music, but even better, and to get to this point of perfection, I have already used telehealth with Jabra’s licensed audiologist and support staff to tailor the hearing aids specifically to my ears and degree of hearing loss. Each hearing aid has a microphone, a processor, an amplifier, and a receiver/speaker. There are online audiology tests, and Jabra’s audiologist and support staff can adjust settings remotely by sending customized settings individually to patients through the app, which can be uploaded as needed individually by patients/clients. If you have an audiology hearing test report, that report can be uploaded and used in each person’s individual file to help with any tweaking of perfecting and individualization of sound for each patient customer. Obtaining an audiologist test is often a free assessment at many hearing clinics. Still, many health and Medicare plans will pay for an audiologist exam yearly to ensure no inner ear damage is present. However, if this does not interest the patient/client, the hearing aids can be totally individualized based on the online hearing test and assessment by a care team licensed audiologist. For complete professional service with the Jabra Enhanced Select 500, I suggest all visits with the Jabra care team's licensed audiologist and an audiologist exam because it can help form the basis for total professionalization and individualization of the hearing aids. The hearing aid's components work together to analyze and amplify specific sounds for perfect hearing. The microphone receives the incoming sound, which is then digitized and converted into electronic signals. The signals are shaped, amplified, and delivered to the ear through the receiver/speaker wire. Telehealth communication visits became popular beginning in 2020 and are now fully recognized as medical visits covering many medical issues. The telehealth visit I have had with Jabra works similarly through Zoom which provides a one-on-one interaction with the audiologist. Jabra offers the option to just purchase the hearing aids or to purchase the hearing aids with a Premium Package which is well worth the cost of around $200 dollars. The Premium Package provides all the hearing online tests, telehealth visits with a licensed audiologist, and support care for three (3) years, three (3) years of Loss & Damage Protection for the hearing aids, and a three (3) year Warranty. To get started, my care team audiologist sent extra receiver lines individualized to my specific needs, and they arrived in three (3) days. Within the retail box, I received the charging case with charger and cable, a set of two (2) hearing aids, a user guide, extra domes for the ear canal end of the receiving lines, a cleaning cloth and brush, a wax filter kit, an ear measuring tool that determined the size of receiver lines I needed, a small tool to assist with changing the receiver lines, a kit of cards to assist with start-up, and a set of sport lock wires to help hold the aids in place when being active. Changing the receiver wires was easy and quick, and I just used my fingernail to make the adjustment. Everything about using these hearing aids has been smooth and easy, except for downloading the adjustments my care team audiologist sent through the app. She did so very timely and in a matter of minutes after our online telehealth first session. It took me a week to consistently access and download the settings to my hearing aids. I cannot help but think it was definitely a technological mishap that is not normal procedure because too much about every aspect of these hearing aids is top quality. Once the individualized settings were downloaded to my hearing aids, it was a smooth, quick process that enhanced my sound quality. I have a second telehealth visit with my care team audiologist this week. Since my audiologist report is almost four (4) years old and because I like these so well and realize their quality and design, I have scheduled a new audiologist test so that I can forward the results to my care team audiologist to be sure that I am getting the maximum potential of the design and sound quality of the Jabra Enhanced Select 500. Jabra has also designed and is marketing 300 and 200 models that all have the same foundational design as the Select 500 but come at a lower retail price. I am sure because of the quality of the Jabra Enhanced Select 500, they are also worth consideration. If you have arrived at that point where hearing is starting to be a noticeable issue, I hope you will consider the Jabra Enhanced Select 500 Hearing Aids. You will have one hundred (100) days to try them; if they are not for you, they can be returned. For me, I already feel confident that they are going to work fine and help me in social settings tremendously.
Posted 1 year ago by SwigglesMilam
Rated 5 out of 5 stars
What a difference, I was able to hear, now better
The Jabra Enhance Select 500 hearing aids are designed for people with mild-to-moderate hearing loss and they offer many benefits: Right out of the box these hearing aids come with everything needed for a personalized and great fit. They come with left and right hearing aids, charging / carrying case, charging cord, AC wall plug, cleaning supplies and various ear domes. And the tulip domes provide a good fit for improved audio with minimum leakage. They come with different numbered cards with the steps to follow from what to expect to enhance the sound. I found the application very useful, it helps to adjust sound, connect to customer support, and it also has helpful guides and videos on how to get the best of the Jabra Enhance. Also while unboxing and looking at them there is a phone number to call with any questions, the 8008542772 number is the Jabra enhanced phone line, and they have answers for current customers, as well as questions on purchasing, product adviser and finally technical support. And at the technical support line, they were helpful with the questions I had. Also the remote assistance and test process is much easier than I thought. The hearing care professionals help remotely to fine tune the Jabra and I found the help superb. I really like how they seat behind the ear and they are barely visible since they are very compact. Also something to like it’s the incorporation of Bluetooth, this feature makes it easy to make phone calls and listen to media on both Android and iOS devices without any other device. These aids offer a 116 dB input dynamic range. And the SoundScape technology enhances voices in noisy environments. It just sounds so much better with them than without. They charge in 30 minutes to get 8 hours of battery life and with 3 hours of charging time they give 30 hours of battery life. And Best of all the lights indicate when they are fully charged. Overall the Jabra Enhance Select 500 are premium aids and they are simple to use and are customizable, they have a great battery life and they charge fast. I can amazingly hear much better at work since there is always lots of people and it was hard to listen to the person in front of me, also listening to podcasts, music, computer or even my TV using Bluetooth is a big plus.
Posted 1 year ago by AngelM