
Rating 4.7 out of 5 stars with 51 reviews
4.7Top Mentions
- Sound Quality (15)
- Battery Life (8)
- Ease of use (7)
- Size (6)
- Bluetooth (4)
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Worth the money!
I bought these OTC hearing aides for my dad after his dog literally ate his set! These are as good as his $6000 set that he bought from an audiologist. He is 75 and has severe hearing loss due to working with loud tools and heavy equipment during his life. They were super easy to link to his iPhone 15 and the app was easy for him to use to adjust settings. He is happy with them!
Posted by Lecia
- Rated 5 out of 5 stars
Jabra sets the bar high
After having had a few pair of cheap hearing aids and moving up to a few other high-end aids like these new JABRA ENHANCE Select 500’s it never ceases to amaze me how they keep making things better and at the same time making them fit into a smaller design. These aren’t the big bulky hearing aids that your grandmother wore. These are much more of a high-tech device. These come in a nicely designed hard shelled case for charging and protection with a USB type C charge port. The case is said to give you 24 hours of listening on a single charge (3 hours), 12 hours on a 1 hour’s charge, and quick 10-minute charge will give you 2 hours! I haven’t worn them a full 12 or 24 hours without taking them off and charging. The charge case will charge your aids up to 3 full charges. It also comes with cleaning and maintenance tools, measuring tool for your ears and extra dome sizes to fit most ear sizes. It has guidebooks and an amazing free app to really get the most out of your aids. With the premium package you get custom programmed hearing aids, programmed to your specific hearing test or audiogram, 3 years of follow up care from Jabra’s Audiology Team who will take you step by step guiding you to assure the best fit and comfortability. They give 3 years of remote adjustments and a 3-year warranty including loss and damage protection. They even offer customer service, tech support and troubleshooting 7 days a week! Some of the cool features these have is hands free calling for your cell phone, you can easily tap your aid to answer calls with Jabra’s TapControl as long as the device your aids are connected to have hands free calling. It’s a really nice feature to have nowadays when everybody’s on the run and you may not be able to get to your phone at the time. Total convenience! Unfortunately, they gave a lot of love to the Iphone and not so much to android users. Iphone SE and 11 through 15 can use TapControl.. Android users only the Samsung S23. S23+, and S23 Ultra get the TapControl feature, luckily, I just got one a few months ago. When in your ear, they’re extremely light and feel like they’re barely there. Nothing big and gawdy hanging off of the back of your ears any longer! The sound is crisp and clear even with background noise in the room. My problem is hearing speech in movies sometimes and so I’d have to turn it up then comes an action scene or musical part and its blasting ha-ha but with these now everything comes through like I was in my 20’s again and could hear literally through walls. Jabra really hit out of the park with this one. Would highly recommend for others
Posted by GameOverSuckas
- Rated 5 out of 5 stars
Professional Hearing Aids On Line/Virtually
After an illness in 2021, I found myself increasingly needing hearing assistance. I got very tired of asking whom I was with to repeat what they just said, and I am sure they got tired of me asking. I had purchased my father some fairly small behind-the-ear hearing aids with receiver wires in the last couple of years of his life. I was fairly familiar with how light and comfortable hearing aids had become, but I was not ready to go there yet. When the FDA began to regulate OTC (over-the-counter) hearing amplifiers, I started my hearing loss journey with a pair of Personal Sound Amplification Products (PSAP). The FDA regulates hearing aids, but they classified PSAPs as consumer electronics and not medical devices. I soon discovered a lot of variables in the PSAP devices and the differences between them and actual hearing aids. Upon using my initial pair, I found a lot of technological interference with the ones I started using. I soon put them back in the box and into the drawer, abandoning them forever because the screeching sound was much worse than the hearing loss. After a few months, a more advanced pair of PSAPs came on the market. With this pair, I had no major interference from appliances and devices sending signals through the electromagnetic fields or deafening screeching sounds. Instead, I had a different issue with using them that I found annoying. Even though that pair had earpiece modifications of diverse sizes, they still irritated my ear canal and did not want to stay in it very well, often dislodging and falling out. They also irritated my inner ears, and I wanted to remove them to deal with the skin irritation they caused. That pair had Bluetooth and worked with my iPhone, which was a technological advancement for me, but the irritation also caused that pair to be forgotten. After a year of trial and error, I have finally found a hearing aid that feels like a 'winner' to me. The Jabra Enhanced Select 500, a product similar in style to the pair I had purchased for my father, has become my go-to solution. The design of the Select 500 Hearing Aids has been perfected to mitigate or alleviate the issues that earlier OTC hearing devices had, and the company has designed some wonderful features for and into this product. It is a relief to have found a solution that works for me. The Jabra Enhanced Select 500 has many excellent features, but the features that make this product so appealing include 1. the quality of the product’s design, materials, and sound, 2. the ability to recharge the hearing aids in their own case up to three (3) times, 3. the light fit, ease of changing the receiver lines, and numerous opportunities to find the exact fit to result in function and comfort for each of my two ear canals, 4. numerous online videos for just about any question that I have had, and 5. having a care team with a licensed audiologist to help me stay on track in becoming accustomed to and using the hearing aids. These are real hearing aids, and the difference is that they are designed specifically to work with hearing impairments and amplify various frequencies as they are individually needed for every person wearing and using the Select 500 Hearing Aids. Jabra has made excellent music and audio earbuds for the past few years, and the company has perfected the technology of reducing unwanted background noise, enhancing speech, and tailoring their results to enhance different environments--from restaurants to outside areas to lecture halls. The Bluetooth is identical to other retail hearing aids, if not more enhanced by their proven success with their continuously developed earbuds. These are also not analog hearing aids but digital hearing aids, and they are designed to connect through Bluetooth with smartphones to allow the flexibility to make individual adjustments in real time using the phone (iPhone or Android). For example, if I am in a noisy, crowded restaurant, I can use the Jabra Enhance Select app and instantly change my setting to the restaurant option and reduce all background noise so I can just hear the conversation at the table. I can also do this by the button on the hearing aid itself. There are other preselects for outdoors, all-around, and music, but even better, and to get to this point of perfection, I have already used telehealth with Jabra’s licensed audiologist and support staff to tailor the hearing aids specifically to my ears and degree of hearing loss. Each hearing aid has a microphone, a processor, an amplifier, and a receiver/speaker. There are online audiology tests, and Jabra’s audiologist and support staff can adjust settings remotely by sending customized settings individually to patients through the app, which can be uploaded as needed individually by patients/clients. If you have an audiology hearing test report, that report can be uploaded and used in each person’s individual file to help with any tweaking of perfecting and individualization of sound for each patient customer. Obtaining an audiologist test is often a free assessment at many hearing clinics. Still, many health and Medicare plans will pay for an audiologist exam yearly to ensure no inner ear damage is present. However, if this does not interest the patient/client, the hearing aids can be totally individualized based on the online hearing test and assessment by a care team licensed audiologist. For complete professional service with the Jabra Enhanced Select 500, I suggest all visits with the Jabra care team's licensed audiologist and an audiologist exam because it can help form the basis for total professionalization and individualization of the hearing aids. The hearing aid's components work together to analyze and amplify specific sounds for perfect hearing. The microphone receives the incoming sound, which is then digitized and converted into electronic signals. The signals are shaped, amplified, and delivered to the ear through the receiver/speaker wire. Telehealth communication visits became popular beginning in 2020 and are now fully recognized as medical visits covering many medical issues. The telehealth visit I have had with Jabra works similarly through Zoom which provides a one-on-one interaction with the audiologist. Jabra offers the option to just purchase the hearing aids or to purchase the hearing aids with a Premium Package which is well worth the cost of around $200 dollars. The Premium Package provides all the hearing online tests, telehealth visits with a licensed audiologist, and support care for three (3) years, three (3) years of Loss & Damage Protection for the hearing aids, and a three (3) year Warranty. To get started, my care team audiologist sent extra receiver lines individualized to my specific needs, and they arrived in three (3) days. Within the retail box, I received the charging case with charger and cable, a set of two (2) hearing aids, a user guide, extra domes for the ear canal end of the receiving lines, a cleaning cloth and brush, a wax filter kit, an ear measuring tool that determined the size of receiver lines I needed, a small tool to assist with changing the receiver lines, a kit of cards to assist with start-up, and a set of sport lock wires to help hold the aids in place when being active. Changing the receiver wires was easy and quick, and I just used my fingernail to make the adjustment. Everything about using these hearing aids has been smooth and easy, except for downloading the adjustments my care team audiologist sent through the app. She did so very timely and in a matter of minutes after our online telehealth first session. It took me a week to consistently access and download the settings to my hearing aids. I cannot help but think it was definitely a technological mishap that is not normal procedure because too much about every aspect of these hearing aids is top quality. Once the individualized settings were downloaded to my hearing aids, it was a smooth, quick process that enhanced my sound quality. I have a second telehealth visit with my care team audiologist this week. Since my audiologist report is almost four (4) years old and because I like these so well and realize their quality and design, I have scheduled a new audiologist test so that I can forward the results to my care team audiologist to be sure that I am getting the maximum potential of the design and sound quality of the Jabra Enhanced Select 500. Jabra has also designed and is marketing 300 and 200 models that all have the same foundational design as the Select 500 but come at a lower retail price. I am sure because of the quality of the Jabra Enhanced Select 500, they are also worth consideration. If you have arrived at that point where hearing is starting to be a noticeable issue, I hope you will consider the Jabra Enhanced Select 500 Hearing Aids. You will have one hundred (100) days to try them; if they are not for you, they can be returned. For me, I already feel confident that they are going to work fine and help me in social settings tremendously.
This review is from Jabra - Enhance Select 500 - Gold
Posted by SwigglesMilam
- Rated 5 out of 5 stars
What a difference, I was able to hear, now better
The Jabra Enhance Select 500 hearing aids are designed for people with mild-to-moderate hearing loss and they offer many benefits: Right out of the box these hearing aids come with everything needed for a personalized and great fit. They come with left and right hearing aids, charging / carrying case, charging cord, AC wall plug, cleaning supplies and various ear domes. And the tulip domes provide a good fit for improved audio with minimum leakage. They come with different numbered cards with the steps to follow from what to expect to enhance the sound. I found the application very useful, it helps to adjust sound, connect to customer support, and it also has helpful guides and videos on how to get the best of the Jabra Enhance. Also while unboxing and looking at them there is a phone number to call with any questions, the 8008542772 number is the Jabra enhanced phone line, and they have answers for current customers, as well as questions on purchasing, product adviser and finally technical support. And at the technical support line, they were helpful with the questions I had. Also the remote assistance and test process is much easier than I thought. The hearing care professionals help remotely to fine tune the Jabra and I found the help superb. I really like how they seat behind the ear and they are barely visible since they are very compact. Also something to like it’s the incorporation of Bluetooth, this feature makes it easy to make phone calls and listen to media on both Android and iOS devices without any other device. These aids offer a 116 dB input dynamic range. And the SoundScape technology enhances voices in noisy environments. It just sounds so much better with them than without. They charge in 30 minutes to get 8 hours of battery life and with 3 hours of charging time they give 30 hours of battery life. And Best of all the lights indicate when they are fully charged. Overall the Jabra Enhance Select 500 are premium aids and they are simple to use and are customizable, they have a great battery life and they charge fast. I can amazingly hear much better at work since there is always lots of people and it was hard to listen to the person in front of me, also listening to podcasts, music, computer or even my TV using Bluetooth is a big plus.
This review is from Jabra - Enhance Select 500 - Gold
Posted by AngelM
- Rated 5 out of 5 stars
Kudos to Jabra for superb OTC Hearing Aids
These Jabra Enhance Select 500 hearing aids are spectacular in every regard. I have tried other OTC Hearing Aids, since OTC became available not too long ago, without much success… that is, until now! These are very small “micro” hearing aids that sit so comfortably behind my ears that I truly forget they are there. I have very short hair around my ears, yet they are still almost unnoticeable when speaking to someone - to the front and sides. Except for the small wire attached to the tiny in ear receiver leading into my ear canal. Of course, the best part is that I can now hear more clearly than I can remember! A note: these are recommended only for those with mild to moderate hearing loss. Setup is so easy. A 3 hour charge of the portable charging case will charge the hearing aids for about 3 days of use. For me, they connected immediately upon removal from the case, but for best use and settings, you must download the Jabra Enhance Select app and pair them via bluetooth. Very specific instructions are included for each step and if more help is ever needed, you can contact Jabra via email, chat or their 800# 7 days a week. After the initial setup, Jabra requests that you take their hearing test. I hear better in 1 ear than the other, so based on that test, they made adjustments which were sent to me via the app and I then applied to my hearing aids via settings. The adjustment was a bit too much, so they made another adjustment for me. I then had my initial virtual visit with their audiologist via Zoom. She went over my specific hearing and some health issues, and made notes and gave me suggestions to make sure I get the best possible results from these Jabra Enhance Select 500 hearing aids. She was friendly, compassionate and answered all of my questions fully. I was told that if I have a hearing exam from my own audiologist and forward those results to the Jabra Audiology Team, they can program my hearing aids according to those results. It is quite comforting to know that help like that is available to me for 3 years. I am now able to wear my hearing aids without issue and I am hearing great. I can hear the people at my table at a restaurant instead of all the noise around us; I can hear and understand the TV and don’t have to constantly ask ‘what did they say?’; and though I still find myself doing it occasionally, I am trying to read lips far less often. I am also able to stream music via bluetooth which is so convenient. I stream from my iPhone and yes, the sound could be better with actual headphones, but the sound from these hearing aids is perfectly acceptable for me. And I can answer my iPhone directly by double tapping. Jabra has thought of everything to make life with hearing aids easier and to that end, they have included several extra domes in different sizes, cleaning supplies, sport locks to help keep the hearing aids secure if needed while doing strenuous exercise, an extensive user guide and their outstanding customer service. For me, these Jabra Enhance Select 500 are a life-changer. To be able to hear clearly is incredible and something I never thought possible. To know that the Jabra Audiology Team and Jabra customer service is there for any needed support for 3 years is so comforting. I could not have made a better choice for an OTC hearing aid, I am sure of it! I would highly recommend these hearing aids to anyone: friends, family, acquaintances - anyone in need of hearing assistance.
Posted by BBReviewer