Customer Ratings & Reviews

Pros Light design is hardly noticeable Around ear design holds firmly Selectable audio passthrough for safety Good sound for the price point Large driver produces a lot of bass Capacitive touch controls will likely last longer Configurable left or right master to improve signal Sleek design is very low profile on the ear Voice feedback for connection and battery Case can charge your phone Case includes integrated USB cable Three built-in EQ options Cons Earbuds are placed in case backwards Signal dropout if happen to place your phone on opposite side of master App for configuration not in app store Burn in file points to bad link Burn In App just points to a bad SoundCloud link and doesn’t offer burn-in Capacity touch controls often don’t work or perform wrong command Volume controls are clumsy and often don’t work Volume controls don’t match phone meaning you have two places to change Electronic hear through design distorts noises and doesn’t transmit vehicle noises Sound is a little flat Audio quality during phone calls causes ear fatigue Only IP55 rated Adjusting headphones can accidentally change settings Moisture can affect ability to operate controls The JLAB Epic Air Elite True Wireless Sport Earbuds with its comically long name is a pair of headphones which tries to provide as much functionality as its name is long. Among the claims are great battery life, solid connection, secure fit, and great sound. To start, battery life is stated as 6 hours on a charge with an additional 30 hours with included battery charging case. It’s doubtful most people would use them for a full 6 hours and for everyone else, storing them in the including charging case means you are unlikely to run out of power unless you forget to charge the base. This shouldn’t be an issue as the base also includes an integrated battery level meter. The charging base has a large enough battery that if needed you can charge up your phone as needed which is a thoughtful and potentially useful feature. The base also includes an integrated storage for the USB to Micro-USB cable to charge up your phone. Unfortunately if you have a modern phone with either USB-C or a lightning port you will need either an adapter or separate cable. If JLAB could find a way to have a compact adapter in the case this package would be even more useful. Although minor, one design element seems rather odd about the case. If you open the case the normal way then the left earbud is on the right of the case and the right is on the left. It doesn’t take long to adapt but a simple 180 degree change of placement of the hinge for the lid would have made the placement more immediately intuitive. JLAB claims that, while other brands have an issue with signal dropouts due to cross body interference, they have a unique way to keep the signal strong is a configurable master earbud setup. You can set either the right or left earbud as the master to communicate with your phone, depending on which side you carry your phone to maximize signal strength. While some other brands are able to keep a strong, reliable signal regardless of phone placement on your body the Epic Air Elite headphones have proven to be very sensitive to placement. If you place phone on the opposite of your body as the master earbud you will likely experiences dropouts and skips. If you are the type of person who likes to change what pocket they hold their phone depending on the clothing it would be best to become very familiar with the process of configuring the master earbud. Although less convenient it works. Hopefully future generations will find a way to eliminate the need to do this to further simplify the design. A seemingly nice touch is the controls no longer require trying to mash tiny buttons to control but instead use capacitive touch to gently control your music. However; at the time this review was written the capacitive touch controls where mediocre at best and useless at the worse. To start, if the earbuds or your hands or either overly wet or dry the controls don’t work. Even when they do work, taps are often registered incorrectly. An example is that to pause a track you tap the left earbud twice but you have to tap two times slowly or it won’t register and keep playing. If you also tap and slide it might register as a triple tap that turns on the ability to hear outside sounds. Ideally you want to tap a little slower but if you tap too slow then it could be registered as volume down twice. This could be potentially ok and considered part of the learning process but volume down is in small increments with no audible feedback. This means if you try pause and get your timing wrong you can be turning down slightly and have no idea. The place where this becomes the largest issue is volume control. To turn the volume up any meaningful amount you have to perform a series of low, slow taps over an extended period of time to make a significant adjustment. You then might be inclined to just use your phone to expedite the process only to find audio volume syncing also isn’t supported. This means that if for some reasons your headphones are at minimum volume setting your phone volume to max does little and your are left in the slow tap process for over a minute to get the volume up. This can be fixed via software so hopefully JLAB refines this process more in the future via firmware updates. Controls aside, audio quality is quite good. The highs are a little weak giving a slightly flat sound but overall for the price point the quality is hard to beat. If you like bass, the large drivers seem to have no problems delivering. Included are three preset EQs which can be switched via taps to the earbud but if you have phone with it’s own EQ adjustments that would be the better way to go. That said, offering some preset EQs is still helpful for those who have no other option. The design uses a semi rigid antenna that wraps around your ear to keep them in place. The design is very comfortable and very secure. Even during rapid head movements the earbuds might dislodge slightly but them never seem to fully come off which is nice. The earbuds are light and reasonably low profile and with the ear hook they can be held in place comfortably without requiring them to be mashed in your ears. They are rated IP55 “sweatproof” which means a splash of water won’t hurt them. It’s a bit of a surprise that with not buttons to seal the rating isn’t higher as some others have ratings up to IP67. That said, for most purposes they should be fine. The design also allows for them to block outside sounds or allow them through electronically by a triple tap on the left earbud while paused. The idea is great, but just like some other features it could really use a firmware update. Something like a dog collar is registered as a rather large, deep clank where a truck passing by is filtered out. If you are playing music, then no sounds are transferred. Hopefully future firmware updates will improve the algorithm to improve audio quality and maybe allow things like vehicle noises to always pass through for safety. Other electronic hear through earbuds are guilty of the same thing and it would be nice to see this added for all for safety of people walking and jogging next to roadways. When it comes to software, this is where JLAB seems to have left things unfinished. A burn in process of 40 hours is recommended to condition the drivers to best quality sound. On Android, JLAB has a burn in tool which surprisingly doesn’t actually perform the burn-in. In fact, it asks you to provide your email address to show you an SoundCloud file with the burn-in audio. The problem is when you tap play it reports a bad link. Further down in the app you are prompted to install the iOS app to unlock all features. If you go even further down you will find an option to download an Android app, which again goes to a broken link. The instructions go further as to describe the name to type in and the icon to search for the Google Play store. The problem is in the Google Play Store the only JLAB is the audio burn in app which seems to be nothing more than an app of promotional information. Hopefully this is just because of internal delays and JLAB will get this fixed soon. That said, the headphones work ok without a separate burn-in or custom app. If you really prefer to burn them in there are third part apps available the Play Store to perform the same function. Overall, the Epic Air Elite True Wireless Sport Earbuds are a solid pair of headphones with some quirks that, depending on your preference, might mean very little considering how much functionality they offer for a very reasonable price. If JLAB can make some further firmware refinements to controls and audio passthrough as well as fix their app situation these headphones could potentially make other more expensive true wireless headphones irrelevant. The hardware feels solid and if you think you can deal with the control oddities and love the overall feature set it’s really hard to find another product with so many features in a small package like this.

Over the past 5 years I have owned over a dozen pairs of Bluetooth sport headphones and these are the best overall headphones that I have used. These came with numerous ear plug types to fit just about any person. I have never been able to find an ear plug that actually fit my ears so I tried all of the options and found one that was comfortable and stayed in my ear. The ear hooks fit snuggly and keep the headphones in place. What I like about these headphones is that there is no cable. The right headphone connects to the Bluetooth device and also to the left headphone. The headset does not move while running or doing other activities (crunches for example), which has always been a problem with my previous headsets. I haven't run the batteries down yet since I haven't used them for more than three hours at a time. When you put the headphones back into the case, it automatically recharges the device so you never run it dry. I believe it is supposed to last at least 5 hours so I'll have to try that out down the road. The case comes with a built-in USB cable and should fully charge the phones at least 5-10 times before you need to recharge the case. All is not perfect with these headphones though. The first time I used them, there were three times that the right and left headphones disconnected for a split second. However, over the past two weeks that has only happened one more time. The only other thing that isn't great about the headphones is the controls on each head phone is confusing and hasn't worked well in my testing. To lower the volume, you touch the center of the left earphone and the right to raise the volume. Two touches does something else and three touches does another thing. This is not only confusing, but it doesn't work that well. It hasn't been an issue since it is really easy to just use my phone to do the same thing. Overall, these headphones sound good, fit well, and stay in place for your workout.

I returned two sets of the new beats because the right ear bud died twice. On my third trip I decided to buy JLAB and compare the two side by side. The sound quality and clarity is no comparison, Beats lack base and volume. JLAB exceeds Apple/Beats hands down. The only feature I wish JLAB has was, when you remove you ear bud(s) your music pauses. Needless to say, I returned the Beats. Don’t BITE THE APPLE, SPEND LESS MONEY AND GET A SUPERIOR PRODUCT WITH JLAB!!

The JBL wireless earbuds are great for working out without all the wires getting in your way. This way you can enjoy your workout better hands free. The charging carrying case is a genious idea. Love it.

The Epic Air Elite True Wireless Sport Earbuds are the third set of wireless earbuds I’ve had and I think they will be hard to beat. Having two sets of wired JLab earbuds, I expected the sound to be on point and the wireless sports didn’t disappoint. Right out of the case, pairing was flawless. The buds paired to each other then paired to my phone. There are 8 different sets of ear tips so everyone can get the perfect fit. Unlike previous earbuds, the tips are located on posts in a section at the bottom of the case rather than just tossed in a little zipper bag. The fit is the best ive had. There is a clip that goes around your ear to help hold the buds in. At no point was I concerned about the buds falling out of my ears. These clips also have the Bluetooth antennas in them which helps keep them from dropping out. This and Class 1 Bluetooth. Whichever it is, I have to say it worked flawlessly. At no point so far has the sound cut out in either ear, something that happens regularly in my other wireless buds. I was able to get it to cut out for a second by cupping my hand over my ear however. But how do they sound? Amazing! There are three equalizer settings, balanced, bass boost and my favorite, JLab Signature which has tons of bass mixed with just a hint of treble. Unlike other earbuds, this setting is handled right on the buds rather than requiring an app. Simply touch the buds together for 3 seconds and they cycle through each of the 3 settings. Speaking of touching the buds, the controls are touch sensors in each bud. Each side controls something different based on taps and holds. Probably my biggest disappointment with these buds is a new feature called “Be Aware Audio” which is supposed to use the built-in microphones to allow outside sounds through so you can hear your surroundings. This would be great for runners, bikers and even if you wear them in an office setting so you can hear conversations with your co-workers. If you have the volume low enough, you can hear a staticky sound and if you rub your finger around the bud, you can hear it. I really like this concept and have seen it on other headphones but was disappointed in it on these buds. Also, it would be nice to have the directions give a bit more info on what to expect in this mode. On phone calls, the other person was able to hear me clearly and I could hear them perfectly, in both ears rather than just one side. Battery life, the Epic Air Elites are rated at 6 hours per charge with the case providing an additional 5 charges. The buds charge every time you put them back in the case, which is also how they turn on and off, just take them out and they pair and turn on, put them back, they turn off and charge. The case also has a USB plug you can use to charge anything else, like your phone or music player. I have not been able to wear the buds long enough to see if they meet the six hour rated time but I haven’t had to charge the case yet since I got them. The battery case is solid but it is a bit large to carry in your pocket. It is better suited to a gym bag or back pack. Overall, these are the wireless earbuds to beat. The sound is great and adjustable to your taste, the fit is amazing, the battery life is best in class and the connectivity hasn’t dropped out yet.

This is an amazing overall package! I love how the headphones, case, charger and charging cable come together in one small package! Some very smart engineer put this package together! Sound – the sound quality is above average for in the ear buds. There is decent noise cancelling as they fit very well. There are 3 available equalizer settings (Signature, Balanced, and Bass Boost) you can choose by pressing and holding the earbud for 3+ seconds. Very convenient! The sound for both music and phone calls is excellent! Fit – I used these for over an hour at a time with no discomfort at all. They fit very snug and do not move at all. I used them running and they are perfect. You could do cartwheels and they would stay in (no-I did not try that). Controls – You tap or hold the earbuds in different sequences to have full control. Left touch controls volume, play/pause, track back and be aware mode. Right touch controls volume up, answer call, hang up, reject incoming call, SIRI or OK GOOGLE, track forward, be aware mode. They were easy to pair to my phone (Android Oreo) Charging – you must use the case they came with to charge them. The cord is fitted into the case very slickly. The charging worked in a both USB 3.0 and USB 2.0 no problem. There is no AC plug provided for the USB to connect to. For me it was not a concern as I have tons of these around. There is also a USB connection on the case that I did not use. You hear how much charge is left the first time you take them out of the case and insert them. Phone calls – With no microphone (you can see anyway), my expectations was not very high. Honestly, the quality blew me away. Every call I would ask the person on the other end if they can hear me well. They all said I was crystal clear. Listening to the caller on the other end is clear and effortless. Given how these fit (see picture), I do not understand how they can pick up your voice so well. Final thoughts – these are amazing! Great sound and calling, long battery life, amazing case and packaging, convenient controls (once you get used to them). You will not be disappointed.

Last year I bought the older JLab Epic Air headphones, but recently lost the right earbud. I was looking into buying a replacement when I saw the newer Epic Air Elite headphones on sale for half price. I wish the older earbud hadn't been lost, that is until I got the newer headphones (the sale price made them only slightly more expensive than the replacement). I gave the older Epic Airs a four star review, and this review for the Elites is based mostly on comparisons between the two versions. The reason I got this brand of earbuds in the first place was the ear loop and the price (the old ones were on sale too when I bought them). Just like the newer Elites, I liked the look, sound, battery, and choice of removable tips of the older earbuds. The complaints I had with the old Epic Airs were the charger lights, the bluetooth connection, and the sensitive touch controls. The charger power indicator would go from four or five lights (near full) to one or zero lights (skipping the middle two and three) making it tough to know when it should be charged next. I eventually figured out the bluetooth connection itself wouldn't really disconnect, but that some very specific areas at my work caused signal interference. The touch controls worked too well, but I got used to them after learning to be careful. Anyway, the Epic Air Elites have changed in many ways (thankfully, mostly with improvements). First, the charging case. It's indicator lights are much more accurate. Additionally, the end lights now turn blue while the earbuds are being charged, which is nice since the case doesn't have to be opened to check if charging is complete. I haven't kept track, but the batteries on the earbuds and the charger are supposed to hold up to six and 32 hours, respectively. (My older Epic Airs did last it's expected five hours, which is longer than some more expensive brands). One negative thing is the earbuds give off a low battery warning too frequently, but they die fairly quickly after the first warning. Second, the bluetooth connection. This surprised me the most. It rarely disconnects from my Sony Xperia phone (could be the phone's fault) and the problem spots at my work don't interfere anymore, probably because the new earbuds are better shielded. Without any obstructions in the way, such as walls, the headphones stay connected well over 50 feet from my phone. Just like the previous version, it's great to be able to connect either earbud as the main bluetooth device for the pair. One earbud can be used to listen to a podcast (or music in mono, ugh) while the other charges. Third, the touch controls. The older Epic Air's very responsive controls (a good thing) were sometimes too sensitive (a bad thing), and some much-used tap sequences weren't always so user-friendly. For example, one slight tap on the right earbud would skip to the next song/video/whatever, but the single tap function along with the high sensitivity resulted in unwanted skips. Touch control on the newer Elites is not nearly the same. I was hoping JLabs would keep the sensitivity level, but change up the tap sequences. Instead, they changed all of it, and it's not for the better (that's my major complaint). It's good the tap sequences have changed (no more accidental skips), but the quick and accurate taps are gone. They are now long and sometimes inaccurate presses (no more easy pausing). This time it's one press to change the volume, but the press has to be inside a range of one to two seconds. If not pressed long enough, nothing happens. If pressed too long, the song skips. It takes two presses to pause songs or call up Google Assistant, and three to turn on microphone mode, but it doesn't always work. Changing songs is most annoying. I don't like pressing on my ear for three seconds while working or jogging, especially for something as frequent as skipping a song. It's just awkward. A double tap would have been much better. Once again I'm getting used to the touch controls, but this time the responsiveness is off and it's more frustrating. The bright side is the conrols don't really ruin everything else about the Epic Air Elites. And finally, the new features. One of these is the equalizer. Pressing both earbuds for three seconds switches between three equalizer settings (normal, bass, and optimized). I'm not an audio expert, but the optimized setting sounds best. Another feature is microphone mode. While activated a background hissing can be heard. This isn't for speaking. Instead, the wearer uses the mics to hear the surroundings, and can be done even while a song is playing. It's a nice feature, but isn't worth using if the media being played is too loud, because sound picked up by the mic can be drowned out or become inaudible. It works best if nothing is being played at all. Also, it has trouble picking up lower pitch sounds. High pitch sounds pop out. It's funny that jiggling car keys sound like chains. Depending on the voice heard, I've been able to hear people speaking over ten feet away. To conclude, I want to say a few general things aboug the Elite earbuds. The audio might not be the best, but it sounds really good, especially in-call chatting. Also, there's even more types of earbud tips to choose from, including a couple different colors. The charging case is almost exactly like the older version, and the earbuds fit snug in it. I couldn't give fives stars, because the controls took a step backwards. Even though the controls are dissapointing I still enjoy using the Epic Air Elite earbuds. I'm not sure if I'd pay full price, but they could be a good alternative to other expensive headphones.

These are some of the most comfortable ear buds I’ve worn. The fact they’re true wireless makes them even better! If not for the huge case, these would be a perfect 10. ==Review== Jlab has delivered on true wireless earbuds that sound good, feel good, and are easy to use. Controls are touch sensitive, which make it easy to raise or lower the volume, skip tracks, pause music, or take a phone call. All the while, you’re blocking out the world around you. The package comes with 7 sets of tips to give you lots of options for comfort. If you get too comfortable having the buds in, there’s a mode which lets you pass through outside sounds. They use the built in mics to convey sound into the headphones, along with your music. Another triple tap and the world goes away again! Pairing was very easy. Take them out of the case and they turn on automatically. I found them on my phone and they paired immediately. No need to pair left and right together, it’s already done at the factory. So far, these have not dropped signal at all. For sound testing, I listened to a combination of current alternative, classic rock, classical, and jazz. In each genre, these buds deliver a rich sound with wide dynamic range and a deep spectrum of music. The buds offer 3 EQ modes. The “Signature” mode works best for most music. Flat is good for classical. Note that all earbuds should be “burned in” for a 10-40 hours before they get their true quality. After 10 hours of burn in, sound is on par with my favorite wired headphones from 1More (triple drivers). Since these add the benefit of no wires whatsoever, it’s hard to put them down! Putting them down is the only complaint I have with these JLab Epic Earbuds. The charging case which comes with these is so large, I have to carry a bag in order to take them off at work. The case provides 6 full charges, which means there’s a fair sized battery in it, adding a few ounces of weight. On top of that, the size nearly as big as two decks of playing cards. This makes it too big for a jeans pocket. The case also has a USB out jack, allowing you to charge your phone in a pinch, instead of the buds. Phone calls are decent with these ear buds. I could hear callers just fine. They could hear me if I spoke loudly, but they could also hear everything which was going on around me. Quality was crisp and came through both ears. ==Conclusion== JLab has built on the core positives from their first generation Epic True Wireless and addressed most customer complaint areas. This is a solid product which I expect to use for years to come!

These have quite a few reviews, some of which are extremely lengthy. So, I'll do my best to point out a couple things all while being quick about it. Long story short; if you are looking for some true wireless earbuds that stay in place and have excellent build quality, these are for you. However if you want the best sounding true wireless earbuds, look elsewhere. Now for a little bit more detail (but not too much, I promise); These would be a 5 if the sound matched the quality of the build, charger/base, but it doesn't. The highs are ok, the mids nonexistent, and the bass is flat and dull. For activity-based earbuds they are a 6.5/7 out of 10 in sound quality. Up against earbuds meant strictly for listening purposes...a 4-5 out of 10. But, you are likely going to be doing a lot of activities with a set of earbuds like these, so you aren't going to really notice those attributes as much as you would if you were say, just sitting in a listening chair with 100% of your concentration devoted on listening to your music. So again, these are NOT for that situation/environment. I tried them in a number of settings and they shine in the active lifestyle department; going for a run, bike ride, doing yard work, etc etc. I even wore them while drumming in place of my usual setup and they were great at isolating me from the sound of my kit. The gesture/touch controls (while taking a little time to get used to which side does what, how much pressure to apply to engage) are great for not having to keep your phone right there with you and still adjust volume, play/pause, skip tracks. Everything else others have said I can sort of see where they're coming from, but I am going to give these things the benefit of the doubt and realistically grade them on the fact that (repeating this again, because it's rather important) these are not reference grade listening earbuds meant for a quiet, peaceful evening of listening to music. They simply aren't going to hold a candle to those that are. But, just like those sort of earbuds/headphones aren't meant for running and biking, and all sorts of other things...the Epic Airs are. And they do that bit beautifully. They stay in place and the gesture feature itself adds a half a star to my rating.

The Jlab Epic Air Wireless sport earbuds are a great wireless earbud. They have a great fit and are very comfortable and have excellent sound for both music and call quality. It comes in a self housing case that is 4'5" x 3" big. The charging cord is wrapped around the outside so you won't lose it - so that is a plus. The only thing I dislike about these earbuds is I feel like the case is quite heavy for earbuds. It adds quite a but of weight to my purse. That is the only reason I gave it a 4 instead of a 5. The play time has been great. I've been using them on and off for over a week and have only had to charge them once.

The JLABS EPICAIR ELITE true wireless sport earbuds are my second attempt at wireless earphones/earbuds. The first pair were a few years backs and made by MODAL and later sold as Insignia. They sounded good but were not comfortable to wear and controls were a bit difficult. These JLABS EPICAIR ELITEs are 100% better! Right out of the box the fit was very good and they were very comfortable to wear. The touch controls are amazing especially for earbuds. The sound from the EPICAIR ELITEs is Awesome! They deliver great Highs and Mids with decent Bass considering their size. The EQ settings make a noticeable difference in the sound. I used them paired to my LG G7 ThinQ listening to both music and watching movies. With Music the EPICAIR ELITEs performed very well with great sound and the touch controls were very easy to get used to. While watching movies they were just as impressive especially during Light Sabre battles during Star Wars ;-) I was also impressed with the connectivity of the EPICAIR ELITEs. I had my G7 charging in the living room and went in the kitchen about 20 feet or away blocked by 2 walls and a refrigerator and never lost connection. Battery life has been good as well as I have used them for about 5 hours on the first charge so far. Overall I am very impressed with the JLAB EPICAIR ELITE earbuds and would recommend anyone looking for this type of earbuds to given them good look.

Like my earbuds, best one the I try , glad I buy them

Love it, has own docking and charging & cable case

I picked up these earbuds to free myself from wired earphones. The Epics are high quality earbuds and come in a sturdy carrying case which is also the charging unit. They charge fairly quickly in the case and last 6 hours of playing time. They provide you many functions through the multi-purpose buttons on each earbud. Based on the number of taps different actions are started. For example one tap of the left earbud’s button lowers the volume and one tap of the right earbud raises the volume level. You can change tracks, bring up your phone assistant or control incoming calls from your Epics through different combination of taps. The Epics fit in my ear very comfortably and provide many different size ear tips to accommodate users needs. The most important part of the Epics is the sound quality. The present an open full sound and sound great while staying in place when exercising.

Bottom Line: JLab’s Epic Air Elite True Wireless Sport Earbuds pack a ton of useful functionality into a small package. Pros: 6 hour battery life, 2600 mAh case for 32 additional hours or phone charging, intuitive controls, built in EQ Cons: charging case larger and heavier to accommodate battery and functionality, mediocre call quality, controls sensitive to over-tapping Review: Initial setup was simple and straightforward. Each earbud has a tiny button that turns them on and indicator lights that can flash blue or white. Turning both on at the same time triggers a one-time pairing of the earbuds to each other. Once they’re paired, you connect them to a device using routine Bluetooth procedures. The headphones boast 6 hour playback on a single charge and the 2600 mAh case holds enough juice to recharge them (via metal contacts on each bud) for another 32 hours. Additionally, you can use the case to charge any USB device such as a smartphone via its USB Type-A port (for reference, 2600 mAh is about a full charge for an iPhone battery). It also includes a micro-USB cable that wraps around the case’s exterior, which can be used to charge the case and/or a device. Apple users will, of course, have to supply their own charging cable. The headphones pack a good deal of functionality, which can be accessed via taps and holds of the different earbuds. Single tapping the different earbuds, for instance, controls volume up/down, whereas double tapping can control playback and digital assistants (e.g., Siri). Audio cues provide clear indications of what features you are activating and settings. Tapping and holding both buds switches the built-in equalizer settings, which is a feature I really enjoy. The three built-in settings are JL’s signature sound, which boosts vocals and bass, balanced sound, and bass heavy. I found the audio quality of the music to be favorable compared to other wireless sport earbuds, and the built in EQ really helps tune the audio to the user’s preferences. On the other hand, I found the audio too low (even at full volume) for phone calls, and many of the people I talked to also found my normal speaking voice too soft. One of the issues with tap controls is that two single taps can easily be misinterpreted as a double tap. For instance, in an attempt to single tap a few times to turn the volume up, I inadvertently activated Siri. One of the times I did this and cancelled the request on my phone, the microphone on the headphones did not shut off causing static feedback until I manually reset them. Similarly, it’s very easy to double tap to pause the music instead of single tapping to lower the volume.

Sound is great, they stay in ear fairly well with normal exercise. I ended up returning item due to the touch sensor only for volume/music controls. I thought the carrying case with built in charger is a nice added touch

I have been using these on and off for a month now. I use them primarily at work and am only allowed to use one ear bud at a time. I often swap the left and right every 2 hours so that I am not overusing one particular ear. Whichever one I am not using I leave in the case but do not place it in its storage/charging slot so that it is also running. This allows me to use the unused ear bud’s controls if necessary. I also do this to even out the wear on my ear buds. The right ear bud is the master. It is the one that connect to Bluetooth. The left one connects to the right one. Not all functions are available if you only use one, whichever one that may be. I put them back into the case to charge during my two 10 minute breaks and 30 minute lunch and at about 35% to 40% volume the batteries lasted THE WHOLE DAY. At work, I wear one pair of nitrile (non-latex) gloves and one pair of light weight cloth work gloves simultaneously. I am still able to use the controls. I actually hit one with my shoulder accidently, thinking I could push one of them back up because it wasn’t fitting quite right at the time, and that act activated the button. The sound of the ear buds is bass heavy which I like. They could have a little more clarity (more treble) but everything sounds crisp. I haven’t experimented with adjusting the equalizers on the music app I use which could improve that but with the quality build of everything it’s a small, small issue. I wear glasses and have temple tips to keep them from sliding down my face. Using the ear buds puts so much behind my ears that using them becomes a balancing act. I am able to get a more solid and consistent seal in my left ear than my right. Sometimes adjusting my glasses causes the buds to become unsealed. The hooks are just that thick but like I said earlier, the quality is so good that its not a problem. For me, the standard ear tips work the best out of all the included tips. On average, they take 5 seconds to connect to each other and about 10 seconds to connect to my devices Bluetooth. If you want to connect the charging case to your computer, you must have the new USB-C port because that’s what the included cable is. However if you have an older mini USB cable you may is that instead. The charging case also has a standard USB port so that you can use it to charge your device. I have not tried it yet. They are excellent.

As far as comfort, ease of installation (putting in ear) and sound, these are the best I've ever had. The controls is where it starts to fall apart but not much. The controls aren't always responsive or it could be that things just need to be very exact. The controls allow for accidental functions. Answer/Hang up/Play/Pause/Stop shouldn't be such an easy tap. I've hung up on so many ppl "by accident" I started to make it a thing. A little on the expensive side but since I do say it's the best I've had, I guess, you get what you pay for. Love the stereo phone calls.

Bought these headphones for working out. Instructions were very clear and easy to follow. Connected them to my IPhone and sound was good. Connection was a little weak and they seamed to get disconnected too easily. I will continue trying them out and hopefully the connection gets stronger. Comfort is very good also.

Sound quality is very good but with most true wireless headphones, the bass is lacking. The ear hooks makes it stay very secure and I have no anxiety that it will fall off for lets say, running. The charging case that it comes with is rather bulky and doesn't have wireless charging capabilities.