Jura makes outstanding products and they stand behind them. We had a Jura Impressa Z7 for 13 years. The heating element quit. Sent the machine back to Jura and they refurbished it for $500. They also let us know that in the 13 years we made over 8000 cups of coffee! Gave the refurbished one to friends (Happy Birthday) and we bought the Jura Z10 (latest model) and we are so happy. This machine is quiet! Jura made improvements to the grinding burr and now I don't wake up the family in the morning making a cup of coffee. This machine also has the Cold Brew feature and you don't need to add icecubes. We have been using it for a month now and having fun making all sorts of coffee drinks. The self cleaning feature is also great, especially is you like milk drinks. I know it is expensive but so is buying coffee at a coffee house. I can be my own barista. You won't be disappointed.

I’ve had my Z10 for less than 24 hours, so I can’t speak to its longevity yet, but my previous Jura (S9, I think??) lasted 22 years. So far I’m loving the new machine, Flavor is good, it’s get as hot as I’d possibly want (actually had to set it lower), and it’s easy to make whatever drink I choose. The only tricky part was figuring out how to edit the drinks, particularly displaying the names. At first, I thought I could only display 2 initials, even after activating the names option. After turning the machine off and on again, the names did display properly. Rebooting computers works! I already had a milk container that works, but had never used it much with the old machine, as it was a hassle. Already I can see that I’ll be making a lot of milk drinks, and would constantly be moving the container between the fridge and the machine. So, this morning I ordered a 1 liter Jura Milk Cooler. There is one serious downside to a new machine; I’m kinda jacked up from way too much coffee. Had to move on to the green tea.

Beautiful machine the touchscreen is awesome and very user-friendly interface. ultimately ended up keeping the miele CM 6160 instead because it was half the price and made just as good coffee with foam milk being slightly better. Although the miele has an analog touchscreen I couldn’t justify paying double the price for the easier user interface when the quality of coffee was just as good.

[Employee of bestbuy] I’ve tried several super-automatic machines over the years, and the Jura Z10 is easily in a class of its own. The coffee it produces is consistently rich and full of flavor, whether it’s a standard espresso shot or a longer brew. One of my favorite features is the cold brew espresso setting—it’s smooth, refreshing, and actually tastes like something crafted at a high-end café. What really sets the Z10 apart from cheaper models I’ve used is how hot the coffee comes out. Other machines often fall short here, but with the Z10, every cup is piping hot and ready to enjoy right away. It’s clear Jura nailed both the technology and the user experience with this model. Yes, it’s a premium machine—but the results speak for themselves.

This machine is amazing. I decided to purchase this one because I prefer iced lattes and the option to pour cold/room temperature shots of espresso is perfect. A bonus is the option to make espresso martinis which I had not previously thought of - perfect! The photo is a virtual staging photo (available through the website) so you can see how well it will fit in your space.