Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black

I have always been an avid Keurig user and this one is my favorite by far. It makes my hot and cold coffee to perfection! I no longer have to make and store cold brew in the fridge and can have a fresh iced coffee whenever I want. Keurig is the best!!

I very seldomly write reviews on products, but this unit it so terrible I feel it needs to come with a warning label. Also, I work in tech, so I get that sometimes you get one bad unit out of a bunch, but this isn't the case here. I am currently on my THIRD unit in less than 4 months (12/18/24 - 4/6/25). I waited to write this review to see how Keurig was going to handle the first faulty unit and although I am somewhat relieved that they warranty replaced it, I'm frustrated that I've had to go through the process twice now and know I'll most likely have to go through it again. The first unit was purchased as a Christmas gift to my husband and made it approximately 2 months before we noticed it quit working. I use the term "noticed" because we don't even use the machine daily. More often than not, my daughter used it for hot water for tea or hot cocoa occasionally. I contacted Keurig and went through their troubleshooting steps with the rep and a new unit was dispatched. I thought, "No big deal, we just got a dud." BIG MISTAKE, I should have returned it to Best Buy and got a completely different model. Our previous Keurig was still going strong after 10 years but I thought a newer, fancier (maybe even faster?) unit would be a nice gift. The second unit was received and unboxed February 26 and was used less than 5 times when we noticed on April 2 that I had also quit working. SAME ISSUE AS BEFORE - the unit just won't pump or dispense water, cold or hot. I call Keurig again and file another warranty claim and go through the whole process with troubleshooting with the rep. I asked about a refund instead of another unit and was told by the Keurig rep that they couldn't do that because they had already replaced it. A replacement unit is shipped out again and installed on April 5. The first unit made it 59 days (Dec 25 -Feb 22) and the second unit made it 35 days (Feb 26 - April 2). I'm ready to start taking bets on how many days the third unit will last. I have absolutely ZERO confidence in the machine at this point. I spent almost $200 on a coffee maker that can't even dispense water more than a dozen times. On both units it sounds like the pump comes on (I hear a mechanical sound) but its unable to pump water through the machine. Keurig's tech support always has so many questions about the needle, the pod's puncture marks, the brand of pod (using Keurig branded pods, btw), and I've tried using pods but I still can't get it to dispense water either way. It seems like it was either poorly engineered with an undersized pump that can't hold up or a defective/cheap pump was used in the manufacturing process. These units need to be recalled, and customers should be refunded or credited to a new unit. This is definitely a stain on the image of Keurig's name and brand. The irony in all of this is my little Delonghi machine AND my 10+ year old Keurig are still working without issues and both cost about half of what this machine was.

Great coffee maker, Cold brew is ok, but its very messy because the coffee splatters alot regardless of Mug.

We have a household with a variety of coffee preferences and this offers so many options. I personally enjoy putting a scoop of ice cream and using the iced setting

I own 2 diff Nespresso’s, 1 regular drip coffee machine and now this KEURIG K-brew. I was not a huge fan of k-cups and tasteless coffee until this machine came out on the market. I’ve even compared between this machine and my parent’s Keurig machine and taste of coffee is so different. With this coffee machine, the coffee taste better, stronger, and aroma fills the kitchen. For me coffee has to be hot and at perfect taste, or cold as should be. I have tested this machine with Starbucks Veranda k-pod and ice coffee came out so good. Coffee w this Keurig came out very cold w added cold foam, ice cubes, some syrup and cold half-half. Perfect and at home made. No need to waste money elsewhere. Even hot Coffee is hot at 173F which matters since I use cold half-half. Also, I have Nespresso frother that froths cold and froths as hot foam. Quiet, easy to use and highly recommend it. Worth it. Only downfall is no filter in the reservoir, but I use filtered fridge water. Also, when machine is working to chill or reach that chill level, the reservoir water can get little warmer. Therefore, the best is to use it fresh cold water before each use. It’s little confusing about Chill reservoir in the back and I was worried I would have to change it often and since isn’t removable I didn’t want any mold built up. I had to research about it, which I don’t see in the instructions, that doesn’t need to be changed in a very long time, yearly? So that’s good. I think this machine supersedes any other Keuirg machine.