Customer Ratings & Reviews
See more imagesKitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
- Model:
- KMCS522RPS
- SKU:
- 12374724
Customer reviews
would recommend to a friend
- Rated 1 out of 5 stars
After a month of use the door opening button broke
DW09 Posted
I ordered online because it met my specifications. We didn’t install it right away. But I’ve used it for about a month and it was a pain in the butt because you always had to clear it out to unlock the door. Well today, when opening it, the button actually broke and could not even open the microwave door. I would definitely steer away from this. We spent $20,000 on KitchenAid appliances and this is definitely a fail. Luckily this was the smallest appliance in the Kitchen Aid family that we purchased.
No, I would not recommend this to a friendThis review is from KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
Brand response from KitchenAidTeam
Posted
We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your Microwave door button, and we'd love the opportunity to chat more and help resolve your concerns.
Please feel free to connect with us using any of the options below:
Facebook: https://tinyurl.com/KitchenAid-Facebook
Instagram: https://tinyurl.com/KitchenAid-Instagram
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
We're looking forward to speaking with you! <img src="https://s3.amazonaws.com/stratos-logos/logos/KitchenAidBrand.png" alt="KitchenAidBrand" title="KitchenAidBrand" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Problem with Description and Heating Performance
OccasionalCustomer Posted
It was "fingerprint resistent" stainless steel. Made a color difference seated just above a NON fingerprint resistent oven! Still determining if problem with heating. Seems to take almost twice as long to heat a cup of water.
No, I would not recommend this to a friendThis review is from KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
Brand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/KitchenAidBrand.png" alt="KitchenAidBrand" title="KitchenAidBrand" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great combo microwave and air fryer!
Eric Posted
Great combo microwave and air fryer!! The stainless steel interior is so easy to clean!! The trim kit fit great and was easy to install!
I would recommend this to a friendThis review is from KitchenAid - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Air Fry - Stainless Steel
