Customer Ratings & Reviews

My husband’s dream came through finally an ice maker in our home. Has been wishing for an ice maker for the winter and summer. Please with it, showed it of when we have company. Makes plenty of ice for individual or when used for company.

Good, but they should ask if a drainage pump is needed before you buy it, it comes with or without. Yes, it costs a bit more to have the pump option. If you cannot depend on gravity drainage, then you need the pump option. Also, they should provide the first water filter with it at least. Mine did not come with one, so I had to get one. Perhaps, you can ask the store to provide it with your purchase? Oh, the pump is a bit noisy.

I needed to replace my old failing Sub-Zero icemaker and went to research which would be the best one. I needed an 18" undercounter and wanted a clear ice machine with a good duty cycle. The Kitchenaid swap with my Sub-Zero took less than an hour and operationally, it works perfectly. Ice is clear, cubes are uniform, and unit is quieter than expected. It makes plenty of ice with reasonable refresh time.

Works as advertised and very quier. The installers however didn’t understand how to put the filter plug in place and forced it in. It has an alignment pin to allow it to easily fit in to turn. Very difficult to remove without damage when installed incorrectly

This is a great ice maker that provides plenty of soft ice for a household.

Works well, not as loud As the older models, does not come with filter. You would think it would at this price

kitchenaid ice makers work great and make a perfect size ice cube

This should produce the Ice needed for the use we are applying it to

Best Buy had the best selection of appliances , The equipment on hand, and our salesman Aaron, helped us select and kept us informed! Jane and Clark Boddy

Geek Squad set up ice maker in no time. It works great. I’m very happy.

This is our 2nd one. The first one died after about 7 years of hard use. If it's as good as it's predecessor I'll be happy.

I purchased a Kitchenaid under counter ice maker and within one year it stopped working. Since unit was still in mfg warranty AND I had purchased an extended warranty from Best Buy, I called for service. Agent told me I would have to uninstall unit including electrical, water supply and water discharge and bring unit to store for in-store repair. My policy did not include in-home service. What a deceptive and worthless policy.

Needed a heavy duty ice maker with overflow water pump.

I received my icemaker on 3/13/23. Sometimes around April first it STOPPED WORKING around 4/1/23. i will get a new icemaker on 4/24/23.

i returned the item and never got credit for the return !!! i've been trying to reach a real person and keep getting blown off i need management help please!!!!!