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KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44dBA - Stainless Steel

Model: OBX KDTM404KPS
SKU: 6581265
Sold byBest Buy

Customers are saying

Customers enjoy the product's quiet operation, excellent cleaning performance, and the convenience offered by its third rack and ample capacity. They also appreciate its ease of use and attractive design. However, a notable concern among some customers is the product's reliability, with specific issues reported regarding the heating element and overall longevity. Other less frequent complaints include long cycle times, challenging installation, and the product's price.

Generated by AI based on customer reviews.
Specifications
  • Color Finish
    Stainless steel
    Product Height
    33 5/8 inches
    Product Width
    23 7/8 inches
    Product Depth
    26 3/4 inches
    Operating Sound Level
    44 decibels adjusted
    Number Of Racks
    3
    Tub Finish
    Stainless steel
Features
  • FreeFlex third rack

    The large third rack has a deep, angled design that fits 6" glasses, mugs, and bowls.

  • It features rotating wash jets to clean items in the rack, a drying bar with tabs that help wick moisture off glasses, and a removable utensil tray for cooking tools. (Among leading brands based on usable volume.)

  • 44dBA

    Provides quiet cleaning without compromising performance, so there's no need to wait to run a wash cycle while entertaining and enjoying meals, even in open-concept kitchens.

  • Advanced clean-water wash system

    Uses microfiltration to continuously remove food particles during the wash and rinse cycles and circulates clean water to dishes in all three racks. This allows dirty cookware and delicate glassware to be washed together in the same load.

  • ProWash cycle

    Uses sensors to measure soil levels throughout the cycle and adapts wash time and water temperature as needed for tough messes or lighter loads because no two meals or the dishes that result are exactly the same.

  • PrintShield finish

    Resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

  • Adjustable middle rack

    Adds flexibility to fit tall items, such as a stand mixer bowl. Lower the rack to place large dishes inside, or raise it to make room for platters, pitchers, blender jars and more in the rack below.

  • Durable stainless steel interior

    Offers the beauty and benefits of stainless steel inside the dishwasher. It resists streaks, stains, and odors while retaining heat to help improve drying.

  • SatinGlide Max Rails in third and middle racks

    Allow racks to move effortlessly, even when fully loaded.

  • Adjustable rows in middle and lower racks

    Fold down to make room for dishes in a variety of shapes and sizes, such as roasting pans, serving bowls, colanders, and Dutch ovens.

  • Two stemware holders in middle rack

    Secure wine glasses along the side of the rack to prevent them from moving around during the wash cycle.

  • Express wash cycle

    Cleans in less time, so you always have the dishes you need while prepping, cooking, and entertaining.

  • Sani Rinse option

    Eliminates most food soil bacteria

  • Top controls

    The controls are tucked away on top of the dishwasher door for a clean look to match your kitchen style. An indicator light on the front of the door changes colors to subtly display cycle progress.

  • Dishwasher hookup kit is sold separately and is not included.

  • Required for installation:

    All dishwasher purchases require a dishwasher hookup kit be purchased from Best Buy. Without a hookup kit, your installation will not be completed. Find a hookup kit in the accessories section on this page.

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      Reviews

      Customers are sayingCustomers enjoy the product's quiet operation, excellent cleaning performance, and the convenience offered by its third rack and ample capacity. They also appreciate its ease of use and attractive design. However, a notable concern among some customers is the product's reliability, with specific issues reported regarding the heating element and overall longevity. Other less frequent complaints include long cycle times, challenging installation, and the product's price.
      This summary was generated by AI based on customer reviews.
      • Noise Level (986)
      • Cleaning Performance (728)
      • Third Rack (491)
      • Capacity (203)
      • Ease of use (67)
      • Reliability (54)
      • Cycle Time (19)
      • Installation (16)
      • Price (8)
      • Heating Element (6)

      Customer Images

      The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

      • Rated 5 out of 5 stars

        Great quality, cleans well, very quiet

        First of all, I need to give a warning. If you purchase this online AND schedule installation at the same time, be sure to CALL BEST BUY AND CONFIRM that your installation is actually scheduled. My account said I had a scheduled installation (gave me a date and time) but it apparently didn't register with BB. I called the day before to be sure they were coming and BB customer service said they hadn't received my schedule request and that the machine was still in a warehouse in another state. It took another full week to get in installed. Save yourself the grief and be sure to confirm, no matter what your account with BB may say. Now that I've said that, I'm very happy with the dishwasher. I've run 2 loads so far and everything comes out clean and it's super quiet. Apparently quiet dishwashers don't have a grinder, as is the case with this one, and in the place of that there's a filter that needs to be cleaned. I've read complaints about that and I don't understand what there is to complain about. You just lift it out and rinse it. I've shown a picture of it and it couldn't be easier. To expand on the quiet - our bedroom is off of the kitchen. I scheduled a 4 hour delay last night so it must have started around 2:00am. I am a light sleeper and I didn't hear anything at all. It looks good and feels high quality. The feel and sound of the door when I shut it reminds me of the solid thunk of an airplane door being closed. The handle has a sleek industrial look and it feels good in the hand. If you're very detail oriented, I should mention that the caps on the end of the handle are red. The buttons are sensitive so if I brush them I can hear them beep. I can tell that I'm going to have to be careful about that. I like the third rack, though it's taking some time to get used to because I go back and forth on what to put where. It does seem like it holds more than my old Whirlpool. I recommend this. I'm giving 4 stars for value because I judge value by longevity as well and I can't attest to that. I hope we get many years out of it.

        This review is from KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel

        Posted by indianame

      • Rated 5 out of 5 stars

        Happy Customer - Works, sounds and looks great

        After a couple of months and daily use I can say this is a great dishwasher, I feel it's worth the price. Best points: 1) It's quiet. For all intents and purposes it's unnoticeable. The loudest noise (and it's not loud at all) is the sound of the water jets hitting a large bowl if you happen to have one in there. 2) It holds a lot of stuff. The 3rd (top) rack is useable - great for glasses, cups and long flat utensils. 3) It cleans and dries really well. The only times I've had anything wet after a cycle is glassware lids with a gasket and/or an errant bowl/cup not facing down. (Can't really fault those.) 4) I have to comment on the door closing feel; it feels/sounds awesome, like a bank vault. Could be better (not really problems): 1) With the top mount controls you often accidentally press a button when closing the unit. It doesn't start, just you feel the need to press "cancel" 2) The ProWash (best) cycle takes a long time. (Couple hours? I never measured it.). Because it fits so much, and it's quiet, we run it later in the evening. 3) I was initially a little disappointed it is not flush the surrounding cabinetry, it sticks out about an inch. I'm over that now. (See pic) We'll see how it holds up in the long run but so far I have zero regrets even with the higher price.

        This review is from KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel

        Posted by DrTorque

      • Rated 5 out of 5 stars

        Would recommend dishwasher

        So far I am very happy with this purchase. It feels so much bigger than my last dishwasher. I LOVE the third row and how it has it’s own water sprayer. Everything gets really clean and it is quiet, not Bosch quiet but close enough. The only thing that loses points is the install, the guys were nice but b/c of covoid they were quick to leave before I could inspect it fully. It wasn’t lined up straight and they pushed my trim in with the dishwasher. I called Best Buy back, no return call which was disappointing. We ended up fixing it ourselves. So 5 stars for dishwasher and 4 stars for install.

        This review is from KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel

        Posted by PGreviews

      • Rated 5 out of 5 stars

        Kitchenaid d/w is Better than Hoity Toity Brands!

        This d/w is great. Only compliments from us. People mentioning noise problems need to pony up another $800 for the quietest d/w's on the planet. At 44db, I can tell you it's quieter than the Whirlpool (same parent company). We had a new Whirlpool in another home, rated at 47db. And we could barely hear THAT Whirlpool d/w! No pump noises from either brand. The d/w pumping water into the sink drain may cause a little noise & bother some very sensitive people. BUT that would be the case regardless of any brand/model you bought. Just plug the drains while it's running! I ABSOLUTELY love this redesigned 3rd tier, Free Flex rack. It allows for largest glasses UNDERNEATH it + ability to lay cooking utensils AND small bowls in the 3rd rack; plus shelves are adjustable. IF you wash a lot of wine glasses and want stem guides, this model only has two. That's not an issue for us. AND the utensil handle holders -- you drop utensil handles into guides on the utensil caddy -- are great AND of different widths. One person here complained BECAUSE the handle guides were different sizes. No problem by us! The varied guide sizes accommodate different size handles!!! If you have THAT many utensils to wash, just unlatch the guides and use the holder the conventional way. That OR install a SECOND dishwasher -- you need it. This model offers enough settings to handle quick washes all the way up to really dirty crap! It has an enhanced dry cycle, if needed. And it gives 2-4-8 hour delay options. Some people want to set by an hourly basis. It might be nice, but I see it as overkill and probably a much more expensive "add-on" in the highest level hoity toity washers. LOL. I think you be happy BUT we always buy the extended warranties from someone (this time, Best Buy). Frying a circuit board is pretty easy today, considering the power being sent to your house is not always conditioned well. The extended warranty and a $29 appliance circuit breaker -- it turns itself back on when power is restored, but only after the power is steadied out -- are probably worth it today! Happy washing!

        This review is from KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel

        Posted by TnTLodiCA

      • Rated 5 out of 5 stars

        Finally, a Dishwasher That Gets It Right

        I’ve owned several dishwashers over the years, but the KitchenAid 24" Top Control Built-In has completely changed the game. From the moment I unpacked it, I could tell this wasn’t just another stainless steel appliance—it’s a precision instrument wrapped in elegance. The PrintShield finish is no joke either; it shrugs off fingerprints like a magician with a deck of cards. My kitchen's never looked more polished. The FreeFlex 3rd Rack is a revelation. Finally—a place where oddly shaped utensils and small bowls actually fit and get clean. It’s deep, sturdy, and brilliantly designed. No more cramming or awkward reshuffling. Every inch of space is optimized. What blew me away most? The near-silent operation. At 44 dBA, you barely notice it's on. I’ve genuinely checked it mid-cycle just to be sure it’s running. It’s stealthy, efficient, and leaves dishes spotless without pre-rinsing—even with dried-on messes. Glassware sparkles. Silverware gleams. No drama, just results. Installation was a breeze, and the top controls make for a sleek, seamless look. It’s functional beauty, engineered to deliver. If you want peace of mind—and a peaceful kitchen—this is the one.

        This review is from KitchenAid - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44 dBA - Stainless Steel

        Posted by JeffG

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      Pros for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44dBA - Stainless Steel
      Noise Level, Cleaning Performance, Capacity, Third Rack, Ease of useCleaning Performance, Noise Level, Capacity, Rack Design, Build QualityCleaning Performance, Noise Level, Rack Design, CapacityNoise Level, Cleaning Performance, Capacity, Rack Design, Ease of Use
      Cons for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, FreeFlex, 44dBA - Stainless Steel
      Cycle Time, Reliability, Installation, Price, Heating ElementCycle TimeThere were no cons for this productThere were no cons for this product

      Specs

      Questions & Answers
      • What is the operating sound level of the dishwasher?

        The operating sound level of the dishwasher is 44 decibels adjusted.

        This question and answer was generated by AI based on customer and product data.
      • What is the estimated annual operating cost of the dishwasher?

        The estimated annual operating cost of the dishwasher is 35 US dollars.

        This question and answer was generated by AI based on customer and product data.
      • How many racks does the dishwasher have?

        This dishwasher has three racks for versatile loading possibilities.

        This question and answer was generated by AI based on customer and product data.
      • Does this dishwasher have an internal light?

        Yes, this dishwasher has LED interior lighting that turns on when the door is open.

        This question and answer was generated by AI based on customer and product data.
      • How does the ProWash Cycle work?

        The ProWash Cycle uses sensors to measure soil levels during the wash and adjusts the wash time and water temperature as needed, depending on how dirty the dishes are.

        This question and answer was generated by AI based on customer and product data.
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