Customer Ratings & Reviews
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Rating 3.7 out of 5 stars with 3 reviews
would recommend to a friend
- Rated 5 out of 5 stars
Absolutely the best bike for us Big Guys!!!
BigK Posted
To say I’m pleased with this e-bike is an understatement!! Being a 6’7” heavy build guy who wears size 17 shoes it is very hard to find things these days built to take our size and do it well without sweating and this for sure is said item!! It has no problem getting to top class 3 per assist 4 turned on without any leg work at all and doing so without killing the battery . Been on several long trips around the city and barely took 2 bars of power all while running it to the max ! The brakes were a item going in I was concerned about seeing my weight is right at the max capacity and she has zero issues on hot weather days stopping on a dime even after several full speed 20+mph stops. Highly recommended and now my entire family wants one of their own having to hide my key even …. lol
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted
Hello,
It’s not every day we get a review from a 6'7" rider with size 17 shoes, so knowing the XPeak2 is holding its own and stopping on a dime even at max capacity is incredible.
We take a lot of pride in our braking power and motor efficiency, so hearing that you’re hitting Class 3 speeds without draining the battery is a huge win. You’ve officially put our "built like a tank" reputation to the test!
Good luck hiding that key from the rest of the family! It sounds like you might need a few more Lectrics in the garage soon. Enjoy the ride!
- Rated 5 out of 5 stars
Great ebike
cccc Posted
I love my new bike it handles well on pothole filled road conditions. The battery life seems to be as expected but I always charge after every ride. It is a bigger bike with big tires but that was expected. I am happy with the purchase. I got th xp4 for my child since this bike is much to big for a teen in my opinion.
I would recommend this to a friendBrand response from Lectric eBikes Support
Posted
Welcome to the Lectric community!
We're so glad to hear your bike is delivering a smooth, reliable ride over those rough roads.
Thanks for the feedback, and here’s to many great adventures and safe riding for you and your family!
- Rated 1 out of 5 stars
Just buy directly from Lectric
James Posted
I purchased my Xpeak2 which the product is just fine. However the customer service from Best buy on price match is horrible. Lectric just 20 days later dropped the price of their item by $100 and also got another free item that is not included here. Best Buy would not honor the $100 price match and tried to refuse to take the bike back since it was over 15 days. I know it is just $100 but the prinicipal is that if you carry a product you should match the price of your only competitor in the market!!!
No, I would not recommend this to a friendBrand response from Lectric eBikes Support
Posted
Hello James,
Thanks for sharing your feedback with us! We're glad to hear you're enjoying your XPeak2, but we are truly sorry for the frustrating experience you had with Best Buy regarding their price match policy.
While we try to align with our retail partners as much as possible, Best Buy operates independently, and their sales, price-matching policies, and promotional bundles can differ from what we offer directly through our website as the manufacturer. We completely understand how disappointing it is to miss out on a price drop and extra items, and we really appreciate you bringing this to our attention.
Best,
Lectric Team