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- Rated 2 out of 5 stars
Mouse failure overrides otherwise decent computer
User3032423 Posted
Nice laptop regarding screen clarity and color. Used about 2-3 hours per day for research and writing. After about two months, the mouse pad has completely stopped working. For me, this is a major inconvenience and but for the touch screen, this is very disappointing. Thought I found a better brand than HP or Dell but not when the hardware fails.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted
Hi User3032423-
Thank you for sharing your experience with us. We are disappointed that you ran into issues the Yoga 7's touchpad. We aim to offer great user experience and would love to offer you a possible solution to address the touchpad issue.
Firstly, we recommend running and installing all available drivers updates through Lenovo Vantage and Windows Update Settings, these updates are crucial to the device’s health and can fix outdated or corrupted drivers that could be causing the touchpad to work incorrectly. To check for updates within Lenovo Vantage begin by launching the application, then select the “Check for updates” button on the top of the right-hand of the display. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />