Customer Ratings & Reviews

Posted 3 years ago

Hello, Jlyrich, we are sorry to hear that you have encountered an issue with your Yoga 7i 14. This model Yoga 7 features two 360-degreehinges that have been bench tested through 25,000 cycles (8 to 10 years of normal use), without a failure. This Yoga 7i 14 ships with a limited 1-year manufacturer's warranty, covering OEM hardware issues. If you feel you have an OEM hardware issue, we recommend you contact Lenovo Tech Support at this phone number: 877-453-6686. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Posted 4 years ago

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 7i 14. We are pleased to hear that the features and performance of the Yoga 7i 14 meets your computing needs so well. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Posted 4 years ago

Thank you for choosing the Intel Evo-Certified, Lenovo Yoga 7i 14. We are pleased to hear that the features and performance of the Yoga 7i 14 meets your computing needs so well. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Posted 5 years ago

We are sorry to hear that you are having issues with your Lenovo Yoga 7i-14. It is possible that resetting your computer back to original factory settings will correct the problem you describe. Here is a link to options for resetting your Windows 10 computer back to original settings: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-10-31ce2444-7de3-818c-d626-e3b5a3024da5. If you can no longer boot the computer properly, this system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right edge of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer reset, be sure any software you installed is compatible with Windows 10. Incompatible software can cause the problems you describe. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>