
Rating 3.9 out of 5 stars with 199 reviews
3.9- Ease of use (50)
- Installation (30)
- Design (19)
- App Integration (17)
- Bluetooth (6)
- Battery Life (9)
- Reliability (9)
- Lock Function (7)
- Price (5)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
best smart lock out there
Before I came across Level, I wasn’t keen on smart locks mainly because I’m a renter and the installation process typically requires too much alteration for my landlord’s comfort. Also, I’m not a fan of the extra equipment that smart home gadgets require like a Wi-Fi bridge. But Level Locks caught my eye because of their unique and simple design. It looks like a standard lock so it blends in well with my current lock and door. I currently have a brass plate on my door (picture below) and I was impressed with how well it matched. I live in an old apartment building so my front door is very old and parts of the doorframe are rotting. Initially, I was worried I’d run into major roadblocks but the installation went off without a hitch. The lock has been working great – even as a HomeKit user, I actually find myself using the Level app more than the Home app. I’ve noticed the HomeKit app is slow and not as reliable. When my friends from out of town visited, I was able to remotely let them in through the Level app. In addition to the app, there are a lot of ways you can lock/unlock your door (key card, touch, phone, and regular key). When I leave my apartment, I lock the door just by touching it and when I come home, I just touch to unlock it; it’s drop-dead simple. I still have yet to use the key cards but that’s strictly a personal preference, though I’m glad I have the option. As someone who loses their keys very often, I’m very pleased with my Level Lock - Touch Edition and would definitely recommend it to anyone looking for a smart lock, especially if you don’t want to interfere with your current setup.
This review is from Level - Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Polished Brass
Posted by jackie
- Rated 5 out of 5 stars
Lifesaver
I ordered Level Lock Touch Edition specifically for our back door — It’s situated at the top of a steep and dark staircase with no landing (see photos), which made fumbling with regular keys to get in each time a really treacherous situation. We installed our Level Lock a couple weekends ago, and now my husband and I are both so relieved that we can more easily and safely come and go through that door (especially since we usually have a baby and/or dog in tow). We usually either use the app or finger touch to unlock, and it’s been great. I also appreciate the little chime sound it makes upon locking/unlocking — It helps me know that my husband locks the door on his way to work every day, so I no longer have to get up from my office and check each time. The installation went pretty smoothly. There was one hiccup but after enlarging the borehole slightly with a tool my husband had on hand (and we don’t have many), we were smooth sailing. All in it took about 40 minutes from opening the box to fully installed and functioning; totally worth it. The accompanying key cards are convenient too — We’ve given one to my brother-in-law who lives nearby to treat as his “spare key.” He hasn’t had to use it yet, but we’re glad he has that access. Even though we got it for that specific backdoor situation, I’m considering buying one for the front door now too - Makes coming and going so much easier.
This review is from Level - Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Satin Nickel
Posted by Natalie
- Rated 5 out of 5 stars
This lock is beautiful and is a game changer!
Phenomenal door lock! Perfect for our family of 6 with all of us coming and going all the time. No more getting locked out or having to leave the door unlocked. Level lock looks beautiful, is simple to install and now we never have to worry about being locked out of our house again. So many ways to give access to the kids and then we can also see when they get home/leave home. I would 100% recommend this lock. Genius and so smart! It even integrates with my Ring doorbell system or my Apple HomeKit, which gives me so many options.
This review is from Level - Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Satin Nickel
Posted by Skiier81
- Rated 5 out of 5 stars
Awesome quality, a bit too pricey at MSRP though
Excellent lock, price was a bit pricey though. High quality, but should definitely wait on a sale to get it. bluetooth. Changing battery was quick and easy, screws right off from the deadbolt on the side after install.
This review is from Level - Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Satin Nickel
Posted by SirKoala
- Rated 5 out of 5 stars
Great HomeKit lock, very easy to set up and use
I’ve always hated the bulky look of smart locks and was so happy to have found one that can keep the aesthetic of our home. The unboxing was a great experience, no weird plastic to cut, as usually we are struggling for a long time to open packaging. Setup was also easy and painless and this being the first lock I’ve setup on HomeKit was easier than my other smart locks. The instructions are clear and concise as well. It comes in a few colors so we were able to find a match to the rest of our handles and fixtures. The home automation is also a plus. Our lock auto locks when the last person leaves home and you can have the option of unlocking upon return (following your phone gps). You also have the option of carrying a hotel like keycard or can revert back to the old school keys that dinos used to use. We did buy an additional mounting plate since our door was a 2.25”, and once bought on website solved, so measure your door plates to be sure. My wife is an engineer so it’s not easy to get her approval, and she gave it a thumbs up.
This review is from Level - Touch Edition Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Matte Black
Posted by Danielm