Customer Ratings & Reviews

So far, so good. I used to take my king size summer weight comforter to a local launderette because my old 11-year old front loading washer couldn’t handle it. I tried it in my new LG washer and had no problem at all. The washer is quiet, doesn’t move when in spin cycle even with a big load, and clothes emerge in good order and retaining their shape. I have no need for the built in intelligence — I just wanted an efficient washer, not a computer, but it seems impossible these days to buy simple.

Glad I’ve invested in the LG washer and dryer set. Super quiet and functional. Easy to operate! Cleans clothes very well. Also love how you can operate the machines via the LG ThinQ app. (Set up/connecting the machine via the app is required). Once your machine are connected, you can Modified/ program load cycle(s) within the app. Super cool how the app give you maintenance advice on how to take care of the machine(s) to eliminate orders and up keep! What also impressed me was when I washed a queen comforter and during the spin cycle the machine did not shake or make a lot of noise! I was shocked! Just make sure upon install and setup, that your machines feet or on the pedals, that they are leveled on even ground. A must buy! You’ll be impressed!

This is the 2nd LG we’ve owned any love it. Bought the LG matching dryer first, and realized we were fools not to buy the Washer, as well. The hi-tech features are wonderful, and simple to understand. The clean, modern look really elevates our laundry room. The subtle modern lights at night really add modern elegance to our laundry room. Not only great looks, it’s extremely quiet and the Steam - M6 Motion technology is a game changer. The Delivery team was prompt, super nice and beyond helpful. So glad we went with this model. And the price we got being a Best Buy was the Best in town.

Outstanding washer that performed very quiet and smooth. A positive review well worth the price. The first thing I washed was our comforter to see the spin cycle in action. Vibration was non existent, the washer ran extremely quiet on all steps of the washer. I next ran a full load with jeans and towels. The washer set the spin cycles on its own, and a speed faster than with the comforter. Again it ran quietly and smooth running with out noise and problems. Very happy with my purchase with no regrets. I’ll be purchasing an LG Dryer when this is paid off. I Love LG

Have had this washer for 6 weeks - using it several times a week - and am still very happy with it. My only concern has to do with its installation. As BB installers were leaving, they gave me some sort of legs/pegs and said I could use those to balance it... the top loader we replaced had off-balance problems and I'd assumed this was installed to prevent that. I'm a small, 70 yr old woman so I won't be hoisting it up to put something under it. Wonder is it supposed to have these under it? Photo attached of all the leftovers after installation - red circle around the legs to use to level (?).

Washes clothes much better than my previous top loader with less water. I don’t think the upgraded turbo model would be any different from my current needs judging by the price difference. The menu screen is not as illuminated but my laundry room is well lt. I particularly like the Wi-Fi compatibility as it is very convenient to access the features through the smart phone app. Contrary to what the instructions say, the Wi-Fi CAN log in to the 5G home router’s network. It just takes a little more ingenuity paring it during setup. I’m glad I made the right pick after doing an on line and Consumer Reports research.

Our new LG Washer/dryer it’s super quiet, easy to use and washes are close to a whole new clean level. It looks beautiful on its matching pedestal.

Second washer purchase - first being a used Whirlpool that was probably 20+ years old. So it’s hard to compare. I just put my first load in - don’t be daunted by all the options, it’s not hard. Washer dryer look like a work of art (white) and is so quiet compared to my old malfunctioning washer that I still pinch myself. Way more capacity than my old top loader too.

It runs so quiet i cant get over it. Our laundry hookups are located in our bedroom and you could start a load of laundry and pass out if you'd like to. It also has an app alert that tells you when the load is done so if you walk away you can get buzzed on the phone. The only negative is that being a front loader you will want to dry off the inner door and rubber seal after each load to avoid any musty water smell. Gets a 4.5 outta 5 from me!

Easy to use, easy to maintain and my clothes actually come out clean and smell phenomenal just like when my mom did washed my clothes as a kid growing up. Best part about this product is my energy costs went down about 20 to 30 dollars a month from the previous front loader that came with my house.

excellent washing machine, efficient and quiet also with good capacity

These work great! Quiet and efficient. I use the Quick Wash and Time Dry cycles and fully finish a load in about an hour. They even get smelly teen clothes clean on Quick Wash. The color is also very beautiful! Great buy!

I purchased this washer along with the matching dryer. I am extremely happy with the ease and performance of this machine. Also, ecstatic that my comforter fits in the washer!

When we sold our house, I have to say I was dreading leaving behind our Whirlpool washer and dryer set that had served us faithfully for almost 9 years. No issues, no problems, worked perfectly. Based on my research, I decided to go with this LG set, and after 3 months now, we've been very pleased. They operate quieter than the Whirlpool units and seem to work more efficiently. The gas dryer quickly dries the close. The washer has many settings so you can get the exact wash cycle that matches the load. Very easy to use once you get familiar with the settings. Awesome value for the price, considering what other brands are selling for.

Installation went smoothly with the exception of me needing to move the catch pan location 9" to the right and relocate the drain hole so the washer door would open fully. You will be required to buy a new set of braided water hoses ($29.99) if Best Buy does the installation. As already known, it takes much longer to wash a load of clothes vs a top load. The clothes are as clean as the top load was. Nothing better or worse. The LG design wizards missed the boat on the location of the washer filter/drain tube (door) location. Per building code, washers are to be placed inside a catch pan with drain. The lip on the catch pan blocks the filter door from opening. Should have left off 2/3 of the useless settings and spent another couple bucks on moving this door up 5". I intend on removing the door entirely so I can remove/clean the filter per the manual. We will never use the majority of the vast array of settings or the wi-fi. When it stops washing, its done. I don't need washer info sent to my phone.... some millennial in need of constant attention thought that was a good idea? It's an over priced washer that appears to use less water and gets our clothes clean in about twice the time as our previous top load. *Make sure you have provisions to leave the washer door partially open all the time in between uses or mold will form.

We bought another brand of front load washer couple months ago and it had several technical issues right out of the box. Bestbuy was very helpful and helped us to exchange with this LG washer. The control panel is much simpler to use and it is very smooth even on the 32" rails (Highly recommend and much easy to move around). Overall, it is a much better front load washer and we are happy with its performance. One thing about this front load washer, please do not use too much detergent and dilute the softener to help the built-up. Bestbuy does not put mid-price range LG washer on special sales too often. You need to wait and shop. That is why I only give 4 star on value.

I love my new LG washer; it’s very spacious and so easy to use! I wash my comforters without any problem and I can wash up to 5 big towels per load! Totally an energy saver and it is soap efficient. Very satisfied with my purchase.

After owning our front loading LG Washer for 16 years it was finally time to retire it! Got this matching set washer and dryer and couldn't be happier, they are quiet as ever and beautiful and clean our clothes perfectl!! Have been happy with our first LG purchase 16 years ago and plan on being happy with this one too for just as long if not longer! LG's are the best!!!

Very well built, easy to use and gentle with clothes. Almost no vibration even at the highest spin speed. Energy efficient and water wise. Eligible for a rebate through the Department of Water and Power. Highly recommended.

Love this washer!! Super quite super clean! Worth every penny. The Best Buy delivery guys were awesome and very professional