Customer Ratings & Reviews

We recently acquired the 6000BTU version of the LG dual inverter AC and liked it so much that we decided to replace our larger unit with the 10000BTU version. What I like: The LG Smart Inverter window AC is significantly quieter than a traditional window unit. It also maintains the temperature much better throughout its cycling - no more of the loud on/off sounds of the compressor or gross warm air in eco mode. We also really like the ThinQ technology, which we were able to integrate into our Habitat smart home system and connect to our whole house thermostat. What I don't like: It is REALLY heavy! We opted to add a large window AC bracket and semi-permanently mount the window unit so that we didn't have to worry about the weight of the AC pulling on our window frame. This required us to add some additional weather stripping, but the pieces that came with the AC are generally sufficient for most installs. This unit is located in our living room, with full south-facing exposure. It does a much better job keeping our house cool than our previous AC, though we still probably could have used the next size up given the sun exposure and lack of insulation in our old house. We will probably replace our 3rd window AC with one of these eventually, as well, so that everything can be connected to the thermostat and controlled remotely.

I’ve had this ac since December of 2024 and so far it works very well. When setting up the Thin Q app it was easy to connect and see details and change settings on the unit from the phone. The filter is easy to clean and put in. Noise isn’t to bad compared to generic old units on the market. Energy use is low plus with the app I know exactly how much power is being used on my lg devices in my home. The setup is quick and easy to do. Air flow is great and icy cold. Overall I recommend getting one!

Good keep house cold there no noise sounds so smooth came and hear it when it’s on

It’s a great little AC unit, for the size of it it cools down the room in a short amount of time. If I set it to 60 degrees and max fan speed the room feels cooler within 3 mins. The set up was easy, the instructions were clear to understand and it was my first time ever installing a window AC unit. The filter needs to be replaced roughly every 250 hours that’s it’s powered on and all you have to do is wash the filter. Rinse it with cold/lukewarm water and clean it to get all the debris off the filter, dry it with a paper towel and once it looks dry, pop it back into the AC and it’s ready to go for another cycle. Comes with a remote control and is controllable via ThinQ App. Set a schedule for when you want it to turn of or set a delay timer to have it turn on within specific time.

So far so good. I’ve had it a week, it really is very quiet. I have another AC unit in my apartment as well that is much smaller but 4 times as loud. I have a pretty spacious main area that we are using it for and it turns the place into an icebox (if I want it to). Very nice quality for the price

so far running this since i bought it, i had no issiues as well being quiet, it is long though so take that into consideration vs other small window ac units. honestly not much else to add to a review for something like this when it comes to products like these only error i missed judge my window size by measuring wrong area

This is honestly the best window AC I’ve used in NYC. The phone app is super handy—I can turn it off in the morning without even getting out of bed. The dry mode works really well too. It dropped the humidity in my room from 84% to 50% in like 15 minutes. Sleep mode is really quiet, which is great if you like total silence. But personally, I prefer the regular fan sound—it’s kind of like white noise and actually helps me sleep better. I also like that it does a coil cleaning cycle after shutting down, so it doesn’t get moldy like some other units. Overall, 10/10. No complaints at all.

Excellent unit for my space. Very heavy, make sure you have a deep sill or are ready to brace with wood or something else along with a second pair of hands. App functionality and setting schedules on my phone is great. Very quiet compared to others I have had.

Very happy with the LG Smart window air conditioner. It is quiet and cools the room perfectly. So pleased with this model that I'm purchasing a larger BTU for my family room.

Very slim air conditioner and modern to the look. Blow nice cold air and silent in the same time. I have gone through alot of window Ac and so far this is the best. I have now 2 Lg Ac in the house .

Great A/C, very quiet and efficient. The app works really well as well and works great with Google Assistant. The design is clean and modern. much nicer than most A/Cs.

In the beginning I dint trust but later on .. believe guys it’s amazing , my A/C is 10000 BTU

Best air conditioner, ever energy efficiency is great delivering install easy

Super happy with this purchase! Even on full blast it is super quiet. Absolutely love it.

Using it for quite long now Have no issues and all going well

Excellent window ac, keeps home office and my gear nice and cold!! Extremely quiet. Love the dual inverter technology, very subtle on and off. Installed on a 52" window pretty easily.

I have found this unit to be the quietest window a/c I have owned or heard.The chime sounds when setting modes etc..,are more pleasing than the old style beeps.The air flow is strong and cools very well.I personally find some a/c units to be obtrusive and downright ugly.On the contrary,this model from LG,looks clean,sleek,and rather elegant.I tried to do my research,before making my purchase.I am very pleased with the results.LG deserves high scores and recommendations with this very efficient,and quiet unit.I placed my order with Best Buy as no one anywhere stocked this new model.I tried a few places,and felt that it was an inconvenience to be asking for someone to actually place a special order for me.When I walked into Best Buy,I was greeted promptly,and was asked what they could do for me.They did not have the LG dual inverter 10,000 btu in stock either.They said they would be willing to order one and it would be here in about a week.I placed the order.I was notified on day four ,that my a/c had arrived and was ready for pick up.My many sincere thanks to Best Buy,for making my purchase an actual pleasure.Best Buy exceeded my expectations,and I recommend them highly,for your next purchase.

My quietest AC YET. It cools down my room at a valid time ranging from 20-40 minutes and it’s good during the summer and being able to turn it on through my phone while outside is a game changer.

This 10,000 BTU LG air conditioner is quiet and it really cools the place down. It's smaller than the 6,000 BTU unit of another brand that it's replacing so it easily fits into the metal case in the wall that the other one used with room to spare. I like the fact that the intake slots are in the sides. It has a remote and it uses WiFi so you can monitor it using the app on your phone. What's not to like!

Fantastic product. The duel inverter sounds like a gimic but its not. I have this unit in a 400sqf room. I set the temp to 73. My alexa and AC say the room is 85. Within 20 min, its down like 5°. And its QUIET!!!! the fan isnt that powerful so if you want to feel the cold air flow, place a small fan near by. But the air flow is very capable of cooling my hot living room. Unlike a standard AC, that turns on and off, this unit never turns off, instead goes into a low power mode maintaining the cold temperature instead of reacting to the temp going too high and kicking back on. Only complaints i would say, is that the fan isnt that powerful for air flow, and their doesnt appear to a intake vs recirculation for fan mode.