Customer Ratings & Reviews

This smart LG washer is so easy and convenient to use. With the LG app, I am able to control the machine remotely from any location so far as I have internet connection on my phone. The machine has several features that promotes energy savings and efficiency. For instance, I can place it on the AI wash and the machine will determine what settings to use based on the items in the washer. In addition, the app sends you reminders about taking the load out when the machine is done washing. The machine also uses HE detergent and softener so you can load it into a compartment and the machine will use it till it runs out. This means you don't have to keep putting detergent and softener in the washer after every wash. Once it runs out, then you reload the compartment with detergent and softener. The interior is quite big so I can easily wash bulky items such as comforters and it comes out clean. In addition, I have even used it to wash sneakers and it came.out squeeky clean; I was so impressed. No more using a brush to wash my sneakers.

Love this washer clothes are cleaned thoroughly and features are the most wonderful., BUT I must warn it was not as easy to set up as I hoped it would be. Level is IMPORTANT! I put some plywood down for a quick reinforcent but since I'm a renter to go further into the floor structure in not permitted to do. Sturdy floor and a level machine are needed for this washer to work quietly and without damaging it. First run I noticed the spin cycle was intense. adjusting the legs to perfect the leveling fixed that but Out of caution I turn the spin down on every cycle which is no problem or pain. When I move, and have a more sturdy surface to place the set, I will use speed as recommended per cycle choice. ..... To recap and conclude Yes this washer is absolutely worth buying, getting help with set up may be necessary for some. The set up difficulty level does not hinder the rating in my opinion this is washer worthy of 5 Stars. (The picture of the inside drum shows an average throw blanket for sizing.)

I love this LG washer cause it’s efficient and when u need to Wash in emergency it has a 15 min cycle I don’t have to wait 30min to an hour it has steam it washer super hot and I had an issue at the house with all my kids clothing they got bedbugs and well let me tell u the washer did wonders. All 3 rooms of there clothes washed in less then a day what would Have taken me all 4 days. Doing. The part I don’t like is it don’t have to hold the Clorox Since it has 18loads. To wash withou me worried.

I got this along with the dryer and it is a complete game changer. It’s not loud, has the app to remind you when the cycle is done or id you forgot it reminds you again. It has a ton of different cycle settings, even an AI setting, not to mention the detergent tub is self dispensing so it really just does it all aside from loading and unloading. 10/10 recommend

This washer is beautiful to look at, and so quiet when it washes. It holds a lot of clothes and cleans well. I haven't used the app yet, but the digital display on the washer is intuitive and easy to use.

So far so good! This new washer is sleek, quiet and does a great job washing clothes with a nice large capacity! Our last LG washer and dryer lasted us 10 years and were still working well. Hope these last just as long. The AI features are cool but we just use the preset cycles so far. Total Tech installation was a breeze! They were on time and installed the new machine exactly the way we wanted!

Just received our new washer and dryer this morning! After several loads, my wife is loving them. She says I will love them too, but I don't want to take any of the fun away from her! Lol! Seriously, they are performing very well. They are very user friendly and super quiet and the guys from Best Buy did a great job with the install!

I really was skeptical, since I have been avoiding front loaders for years. I have to say, I am so impressed with this washer/dryer combo. Doing Laundry is actually a nice experience! I particularly like the feature where I can load up the soap dispenser so I don’t have to add soap every load. I just throw my laundry in and press AI wash…so easy!

I assure you that the washer and dryer not only get the job done but can do a lot more and comes with all the bells and whistles that one need, I am talking about AI, software integration and syncing, phone connectivity’s and notifications upon completion of wash cycle, auto detergent dispensing, auto load sensing and cherry on cake is steam drying and quick wash cycle that gets job done in 10 and 15 mins respectively, the one thing stand out most is very user friendly to operate for old age people and at the same time its loaded with all the technology and functionality a current generation might need so as I mentioned earlier other that the combination of washer and dryer not only gets the job done and offer lots of features and remote flexibility than one need I suggest to pull the trigger on the purchase and you won’t be disappointed. Nicely done LG and Best Buy for this great product and purchase experience.

Outstanding purchase, this appliance set does everything it was advertised to do. The AI technology is absolutely amazing. It senses and analyses the materials and the quantity of the load then, sets the parameters in which the washer and the dryer will operate. The washer is water conservative and the dryer is energy smart. Our only complaint (which is minor) is using the delicate setting, during drying can sometimes leave your clothing a little damp. My wife and I absolutely love this set, it’s an absolute must buy for a new family.

Been a Samsung fan all my life. Decided to switch to LG cause LG has stepped up their game in the appliance industry. Looks awesome and does a good job.

This washer is just what we were looking for to upgrade our laundry room. It is a sleek, modern looking washer that goes well with our laundry room's aesthetics. It washes our clothes better than any of our previous washers in a fraction of the time. Couldn't recommend anything better than an LG washer, best quality out of all of the others.

I absolutely love my new LG washer! This model is packed with features that make doing laundry a breeze. The smart capabilities allow me to start and monitor my loads from my phone, and the efficient cleaning performance leaves my clothes looking and smelling fresh. The drum is large and able to accommodate even my comforters with ease. The sleek design made it easy to integrate into my laundry room. Overall, I am extremely satisfied with my purchase and highly recommend this washer to anyone in the market for a new one.

What originally gets you is that sleek black finish... Then you get them home and the magic happens! I can now trust my kids to do the laundry without over doing the soap, or using the wrong temp water. Not even my husband can mess this up! I've never enjoyed doing laundry more. And my laundry has never been so caught up! The app reminders saying 'hey, get off your butt and switch loads or your clothes are going to smell like swamp bootie' is super helpful! Love this set!

Washed well, very efficient many different settings to choose from

This washer is great.Love it. I truly trust LG because the last washer that I had lasted 12 years and was still working great. I just wanted to upgrade. I also like that the drums light up. I highly recommend LG.

Excellent, top of the line. Works really well, no complaints yet. My family members love it and talk about how efficient and easy it is to use.

I love my new beautiful washing machine. It is so up yo date, quiet and super easy to use...I just love it.

This machine has some unique features that I did not have in my old washer. One if the main feature that I love is it’s quietness when it is in operation. Another cool feature is the magnetic door chuck that leaves an opening for air to dry out any residual moisture.

It’s an amazing product. We can’t complain. The best part about the product is they sync up with AI for both washer and dryer. The clothes come out fresh and clean. The noise level is very low compared to our old one. The washer indicates when cleaning is required and very easy to clean with low maintainence. It’s Wi-Fi controller so we know when to start, stop and pause the machine.