Customer Ratings & Reviews

This TV was recommended by an associate and it has been the best decision yet, great color quality gives a cinematic feel great sound quality even better if you get the matching surround sound system to go with it like we did great for guest and entertainment easy to navigate my 5 year old was able to maneuver through the apps on his own with the motion sensing remote just all out amazing we are in the store purchasing another one as I type this review 1000/10 highly recommended.

We have had our LG 55 inch qned 85 series about 10 days and have been able to use it the last 7 days. We are enjoying the performance using the AI settings for sound and color. The unit is located in our great room with a window wall to the right and more window directly across from the screen. We still have some reflection on one side of screen even with the anti glare characteristics. The AI helps compensate for this. The controller is straight forward. We were able to connect to all our streaming services through the LG main screen. We are still learning all the additional controls.

Super crisp picture with superior sound. Add easy installation and you have a great experience!

Love this tv! Put it in a bedroom. So much sharper and clearer than the old 32inch we had. now I can even watch and read what’s on screen with out glasses on. Put a Sonos ray sound bar with it and just right for the bedroom.

Terrific purchase during the President's Day Sale! Nice picture. Linked to my Xfinity account without a box. Free delivery.

Amazing LG smart tv for the price. Gets super bright, beautiful colors, highly recommended.

Easy set up and easy to navigate the menus. Nice picture with no flaws.

The best customer service I have had and quite a while the associates for very professional very courteous and they made me feel like family so thank you so very much for helping me make that decision on my new television with the sound bar

It’s a great tv but I wish it had come with a manual because it has a lot of features.

I love my tv. Great customer service experience. Excellent choice.

I upgrades from.a 50 in led samsung to this 55 lg Qned with magic remote I love it great upgrade

We LOVE our 55" LG T.V. that we bought from Best Buy in Federal Way, Wa

[Employee of bestbuy] I purchased the LG 55” QNED 85 Series TV and have been genuinely impressed with the overall quality and performance. The picture is sharp, bright, and vibrant, with excellent color accuracy and contrast. The 4K resolution is very noticeable, especially when streaming high-quality content—details are crisp and motion looks smooth with no lag or blur. Setup was quick and straightforward. The webOS smart platform is intuitive, fast, and easy to navigate, with all major streaming apps readily available. Switching between apps is seamless, and the remote is simple and responsive. I also appreciate the sleek, modern design—it looks clean and premium without taking up too much space. Sound quality is better than expected for built-in TV speakers, clear for dialogue and everyday viewing, though pairing it with a soundbar would enhance the experience even more. Overall, this TV offers great value for the price and delivers exactly what I was looking for in a reliable, high-quality smart TV. I would absolutely recommend it to anyone considering an upgrade.

The television is extremely nice. Beautiful picture. My only issue is that I am finding the remote a little difficult to navigate and it did not come with significant instructions. I assume that there are some instructional videos online that I can look through, and I need to do that. Ohter than that, I am very pleased with the TV itself and would certainly have no hesitation purchasing this again. Also, I was very happy with Best Buy for honoring their best price guarantee. I had found a lesser price online just after purchasing this TV, and contacted Best Buy. With very reasonable documentation, they provided the difference in price as a refund, I honestly was surprised at how easy that process ended up being. Congratulations to Best Buy for honoring this stated policy with almost no hassle !

As others have noted, one needs a PhD to learn how to use this TV, particularly its remote. The roller ball/cursor is absolutely useless because it's nearly impossible to navigate - it's very buggy and at times, doesn't work even when you hover over and press the app or channel you're trying to access. The AI voice feature helps combat many of the remote obstacles, but the remote itself should be user friendly too. It simply isn't. Most frustrating is the lack of a useful manual. I urge you to take a look at the online manual before buying this television. It isn't a user guide at all and instead addresses only installation and troubleshooting. Perhaps I missed an actual user guide, but this one is labeled "User Manual," so I'm assuming that's all there is. Also, although I am an AppleTV+ subscriber, this TV goes through the motions of accessing AppleTV+'s programming but then displays an on-screen messaging saying they're having trouble accessing it; please try again. It happens every time, and I haven't had the bandwidth to reach out to LG to troubleshoot this issue. Indeed, reaching out to them at all, at least when I've tried to via their website, is wholly frustrating as is their help library. Also the sound is okay but to my ear, a little muddy. It's definitely not a deal killer, but I wish it were a little crisper. The reason I'm giving this TV three stars instead of fewer is because I do love the picture and am trying to convince myself that once I figure out how to use the TV, I'll probably really enjoy it. But no TV in this day and age should have such a steep learning curve. Again, the remote is the most challenging aspect. Had I consulted Reddit and other sites about the remote issue before I bought this TV, I would likely have opted for another brand. With that, this TV has its upsides and might be perfect for the more sophisticated user. I'm just not that user, apparently.

This is a size and feature upgrade over my 50" 7 year old LG. I do not need the latest and greatest as I mainly use a streaming device to run through the tv. This is a very nice TV especially since I bought it during a sale. Sharp picture, no tiling that I've seen. Cannot attest to the quality of the blacks at this point. Its in a well lit room and handles reflections well. If you are not an early adapter or need OLED, I highly recommend.

This tv is amazing. I love the picture quality and sound. It has a wider viewing angle and great anti-glare. Y’all have the best options for every brand, quality and budget. I’m happy with my purchase. What a deal!

Love this TV! LG is now my favorite manufacturer! Picture is amazing and easy to setup.

I have the TV for 1 week. Very easy to set up, picture is fantastic, sound is good. The magic remote I first thought I wasn't going to like but now I am enjoying it just takes a little getting used to.

Great smart TV, clear and sharp picture. It’s Remote is little hard to see.