Customer Ratings & Reviews

So I’ve been using this dryer for 5 months and can honestly say that now that I’ve put it through its paces and figured out its quirks, I absolutely love it. As with every dryer there are alway Pro’s and Con’s. I’ll start with the high level pro’s in case you don’t care to read the whole review. The DLEX6500W drys fantastic, is quiet, has a lot of cycle options, some better then others, love the smart capabilities and how it tells me when my load is done/I can remotely extend the cycle from my phone, looks beautiful with the rose gold, love the LCD dial control, has a light in the drum (nice bonus), #1 most importantly has a stainless steel drum (important since the DLEX6500W has a steam feature, plus it won’t chip over time like aluminum alloy painted drums can if you are drying heavy clothing with buttons etc) and what ended up being the #2 most surprisingly important feature to me, which I was clueless about until I started reading the reviews on LG’s other models, the lint screen/trap on this model is located external to the drum which helps to avoid getting lint all of your cloths and floor each time you remove the screen to clean). No seriously, it’s a HUGE complaint on some of their lower end and higher end dryers. My biggest advice to you prior to buying is to make sure you double check what Best Buy lists on the spec of each dryer with what the manufacturer has listed. On Best Buy’s appliance comparison, I originally purchased the DLEX5500W because it was cheaper, and said it had a stainless steel drum. But after I happened across the manufacturers website, i found that Best Buy incorrectly lists the 5500 as having a stainless steel drum, when in reality it’s painted aluminum alloy. I’ve found this issue with multiple appliances on the Best Buy site, so if there is a feature that is truly important to you, fact check on LG’s site before you purchase. Now for the quirks. You will notice a lot of reviewers complaining about an error message of having a 90% blocked duct with instructions to clean the lint screen and or ducts. Oh yes, this will happen to you, even if you just had your ducts professionally cleaned. Don’t be put off by this. After you’ve confirmed that there are truly no blockages, this is what I’ll tell you. The LG sensors are hyper sensitive. The way you get around this quirk is the following: 1. After every load, wipe the lint screen with a paper towel on both sides. Don’t just use your hand, cuz somehow this ridiculously hyper sensitive dryer will detect lint particles unless you use a dry paper towel. 2. After you are done with laundry for the day, along with wiping down the lint screen with a dry paper towel, second step, wipe it with a wet paper towel or, run it under the water faucet for a few seconds and let it air dry over night before placing back in the dryer. Once I started doing that, I stopped receiving the 90% blockage error message. I’ve done a lot of research on this. It won’t matter what model you choose, this will be the problem and the solution for all of them. Lastly honest opinion on dryer program settings. I use power dry the most as it gets everything the most dry the fastest. AI clean I found works best for clothing only. Don’t bother with the heavy items on this setting because you’ll be waiting for hours to dry. Towel setting is fantastic. Heavy blankets/comforter setting, meh, don’t waste your time that just went on and on. Steam setting is great. Overnight setting to keep cloths from wrinkling AWESOME. In summary, if it comes down to the DLEX6500 and DLEX5500 for you, pay the extra $100 for the DLEX6500 and you’ll get a stainless steel drum and a lint screen located external to the drum. I have zero regrets with this purchase.

One year along and no issues so far. Not noisy, dries great.

This dryer is awesome. Very smart does all the thinking for you and let's you know what's going on. Very fast and efficient!

This has been one of the best appliance purchases that we have made. Easy to use and feature packed.

The LG washer is amazing! Please dont forget to take the shipping bolts off, it happened to us and the washer sounded like it was going to break it was shaking the entire house. My husband wanted to take it back and upon reading the instructions it comes with shipping bolts that beed to be removed. LG washer is very quiet and it has awesome sounds you can program to it as well as cute images. Awesome features! It definitely is a must have!

We've been very happy with our slightly older version of this dryer (so much so that visiting family bought the same), and when we recently moved, we decided to get the newer model. This dryer and it's paired washer are solid. The washer informs the dryer of the last load settings, so the dryer automatically suggests the proper cycle. They're connected to the internet via ThinQ so I get notifications on my phone when the load is complete. I love this feature as without it, I tend to forget I have laundry in progress until hours later.

My smart LG electric is so spacious, just perfect for our household of 4. You get to select different drying cycles for your delicate and normal clothing. It looks beautiful on the outside just like in the inside. It dried my clothes in aboit 57 min. But you can change the time manually if you want less time or select the other options for less drying time. I also have the option to use Steam drying which is perfect for my work clothes. The Normal drying saves you the most energy as well.

Super duper quiet, extra efficient, easy to run & lovely to look at. Highly recommend!

Easy to use. Nice large capacity with many options.

Great dryer, the steam option is very helpful. Love the color & it’s easy to use.

After the first use a warning came up that my duct was 80% blocked! I’m so glad this feature is on the dryer! I wish the installers would have recommended cleaning the exhaust first. My first load I had to get use to the settings because my clothes were not completely dry! Love the quietness!

great product great capacity looks good great installation

LG dryer does not disappoint. It dries very fast. I love all the features! I originally ordered the GE set but changed my mind and went with LG. I'm happy that I did!

Amazing drier! Beautiful design, extensive feature/functionality, and cleans great.

We like our dryer, it can be operated from the phone app, dries quickly with no wrinkles. Totally recommend.

The AI mode takes some time to find the proper temperature to dry big items like bed sheets, but other than that it does a great job with any other mode you use. It does have a smell of something “burning” or overheating when you use it, but nothing to worry about, it didn’t damage our clothes. It is also compatible with one of the LG drying rack for shoes (not included). The LG App also works good.

Has steam and many drying options for different loads. Even AI, Artificial Intelligence.

LG did it again. Simple and complete to understand.

Our family enjoy this LG item. It works perfectly, also LG app is so comfortable to use and choose best options for your cloth. Also, delivery from BestBuy was very quickly. Workers helped us to put it on the place we want and also gave us all necessary tools to install it.

Great Washer and Dryer! Love the technology on this set!