What is your return policy on a tv
Answered by LG Digital Customer CareThe time period for a return or exchange at Best Buy begins the day you receive your product and applies to new, clearance, open-box, refurbished, and pre-owned products. This policy applies to purchases that are shipped from and sold by Best Buy at Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy Education, and Best Buy Business. If your purchase at a store is directly with a vendor, then the vendor's return policy applies. Unless noted otherwise, products (“Marketplace Products”) shipped from or sold by a third-party seller (“Marketplace Sellers”) have the same return policy as products sold from Best Buy. If you are a Standard member, most products have a 15-day return policy, and if you are a My Best Buy Plus™ and My Best Buy Total™ member (Excludes Marketplace Products), most products have a 60-day return policy...^Ivan.
what length VESA screws does this TV accept for the 300 x 200 mounting?
Answered by LG Digital Customer CareHello, there! Thank you for sharing your question with us about the LG TV (75QNED84BUA). When mounting with the 300 × 200 mm VESA pattern, the correct specification is to use M6 screws. Standard installation requires a screw engagement depth of about 10 mm to 12 mm into the back of the TV, which ensures the mount is secure without damaging the threaded inserts. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-75-class-84b-series-qned-evo-ai-mini-led-4k-smart-webos-tv-2026/JJ8VPZZ3GJ. If you’d like further installation guidance or hardware support, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril
Can this screen be used as a monitor in a conference room wirelessly?
Answered by LG Digital Customer CareAs with any TV, regardless of brand, manufacturer, or screen size, you can use the LG 75" Class 84B Series QNED evo AI Mini LED 4K Smart webOS TV (2026), Model # 75QNED84BUA as a wireless monitor in a conference room. You can connect via built-in Miracast/Wireless Display by pressing the Windows Key + K for Windows PCs, connect natively using Apple AirPlay 2 for Apple Devices, or cast your screen using built-in Screen Share or Smart for Android devices...^Ivan.
Is there a restock fee for returning a television.
Answered by LG Digital Customer CareThe Best Buy Return & Exchange Policy does not charge a restocking fee for standard television returns, provided you return the TV within your eligible return window (typically 15 days for regular customers, or longer for My Best Buy members). You must include the remote, stand, power cord, and any other included accessories, and the TV should be in like-new condition with its original packaging to avoid potential deductions or denial of the return...^Ivan.
can i wall mount this tv?
Answered by LG Digital Customer CareHello, there! Thank you for sharing your question with us about the LG TV (75QNED84BUA). Yes, the LG 75QNED84BUA can be wall‑mounted. It features an industry‑standard 300 x 200 mm VESA mounting pattern on the back and weighs about 46.7lbs without the stand, making it compatible with a wide range of third‑party wall brackets rated for 75‑inch screens. Choosing a mount that supports both the weight and screen size will ensure secure installation and optimal viewing. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-75-class-84b-series-qned-evo-ai-mini-led-4k-smart-webos-tv-2026/JJ8VPZZ3GJ. If you need further support, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril
