Customer Ratings & Reviews

We absolutely love our new TV! While there was a small pickup/delivery hiccup when we first purchased the TV, we were able to remedy the issue quickly. Mounting the TV was a little tricky, installing the mount itself was very easy with good instructions, but the TV was extremely heavy, so having my husband and I lift the TV to get it onto the mount was difficult and took several attempts. At the end of the day, the screen is huge, the mount is nearly flush to the wall and very nice looking, and the picture itself is magnificent. I am very picky, so I spent about 20 mins adjusting the screen and sound to my exact specifications and now I couldn't be happier. Home cinema mode is great for movies and I also love the game mode. Overall, well worth the investment!!

Upgraded from my old 2016 Sony 75" to this LG G5 83" and honestly the picture is insane. First OLED I've ever owned and the difference is like night and day. Colors, blacks, sharpness… all crazy good. The 83" size is perfect too, way bigger impact than I expected. Only thing dropping one star is the software. The UI is kind of buggy. I keep getting this “No Signal” message every time I turn the TV on, even when everything is connected and working fine. Can’t figure out how to stop it and it gets annoying. Besides that, the TV itself is amazing. Super happy I went with the G5.

What Can I say, This LG G5 83 speaks for it self. What you see at the store show room is what you get at home. The onboard speakers are fair, but if you spend this much for a TV, you should definitely get one of the LG sound bar system. LG sound bar for better integration. Im not going to lie, its on board software is overwhelming but fun to learn if you're tech guy. Is it 100% perfect ... no, but you will get use to it because you will realize your old TV operation sucked. Im retiring soon and this is how I want to go out.. MIND BLOWING STUFF. DONT cheap out on HDMI cables and install. Get the best for this beast.. Good luck with your purchase.

This TV is outstanding! Truly pristine picture. I've had several OLEDs from LG and Sony and this one takes the cake in my opinion. This is the first OLED where I have no problems at all watching with all the lights on. The G3 was a big step up in that regard and was close but it doesn't touch this. No connectivity issues with my Apple 4k or AVR; everything works flawlessly to this point. This is also the cleanest panel I've ever had (the 83s had issues in the past). Sound is average/about what you would expect but I don't really buy TVs for their sound. A top performer all around. Games, movies, regular TV all looks great to my eyes.

I really like the G5 OLED. It’s a huge upgrade over the last-gen G4 and the cheaper C5. LG’s new RGB tandem panel finally catches up to the QD-OLED panels from Samsung/Sony in terms of color vibrance and accuracy. QD-OLED still has a slight edge in vibrance, but Tandem OLED far exceeds them in terms of peak brightness, leading to more detail in highlights. This is a great TV for a home theater. The 4K resolution and 120Hz refresh rate are also ideal for gaming.

Absolutely love this TV! The picture quality is incredible, deep blacks, vibrant colors, and crystal clarity whether I’m watching movies or sports. The sound is surprisingly rich, and the sleek design looks beautiful on the wall. Setup was quick, and the smart interface is super intuitive. Easily one of the best TVs I’ve ever owned!

Amazing picture quality. I’m coming from a 77 in g1 so the feature update is nice. Being able to connect it to my google and Amazon devices is a major plus but the main reason for this tv purchase is the picture beautiful colors and it pairs perfectly with my lg sound system to give me the complete experience

BEST TV I HAVE EVER OWNED! Picture is bright and crystal clear. Got the 83 inch G5 a few months back on a deal of the day. $4700 plus free installation. Couldn’t psss it up. Sure no TV is perfect but , if you can afford it you WILL NOT not be disappointed. Occasionally play my PS5 on this MONSTER. LOOKS AMAZING! Wife and I had it installed in our bedroom. Feels like a movie theater in there. lol.

Outstanding picture quality. Very bright for oled. Impressive Panel.

Absolutely the best TV on the market right now, From an owner of the Sony A95l which is fantastic too, the LG just look and preform much better in all aspects, mount and set up was super easy, just love it!!!

Customer service was not very knowledgeable and did not know too much. And wasted a lot of my time and had to figure it out all by myself. Haven't been happy with LG in the past like their products for years, but customer service seems to be going downhill for me on most times and occasions. And I think the t v lacks a little bit compared to my Sony x VR bravia 85 inch didn't know how to adjust anything have to read. Online manuals didn't come with one. That's normal But they couldn't help walk me through customer service. Don't know anything about their products. They are not very knowledgeable. They tell me there's too many models. They make these uses, and they don't even have remote access like my Sony. Sony gets online and connects to the TV and talks to you on the phone and explains exactly what everything is and what to do. Hopefully it holds up and less, and they get better with their customer service. And that this television lasts longer than my LG curved screen or my LG wireless headset. They were not very good with their warranties and very disrespectful, but I believe in second chances, God bless Merry Christmas. Good luck, everybody. There is no such thing

We are in love with our TV. it's perfect for video games, movies, or just watching shows. The OLED display is unbelievable and we would buy this again any day.

Best of the best. Nothing that can match. Only complain is the text is way too bright!

The guys that hung my TV were awesome, they were patient and held up my tv at dif3levels to help decide where to hang it. TV is great we dont have sound bar and it aounds good as is. We still have to play around with it because there are so many options. I am not very savy when it comes to TV settings, some shows/movies are clearer than others. The remote control could have been designed better, feel like its cheap for the tv. We had a sony bravia before this TV, Sony bravia picture was pretty perfect out of the box.

I absolutely this television!!! This is by far the best tv I have ever owned.

Great and informed sales person.the technology is superb.

Love this LG-83'' class G5, perfect color for large size TV. Highly recommend

Do not buy this TV from Best Buy. Summary is TV and Setup and Mounting were purchased from Best Buy. Best Buy used another party to fufill and ship the TV, and Geek Squad who they own to do the installation. Geek Squad unboxes and mounts the TV and discovers the display won't turn on. Shipping box was undamaged. Repeated calls to Best Buy including supervisor escalation yields no solution from Best Buy. They won't replace it, and they say it is out of a time window for the original shipper to replace it.

This is a very good TV -- by most metrics it is 5 stars. But the webOS and "smart" features and spyware and all the other video AI messing with the image and brightness making it a "smart TV" dropped it a half-star since I found it hard to turn it all off and make it into a passthrough monitor. Honestly LG needs a button for that. And on software update, it turns a lot back on. I don't use any of the apps on it (I use an Apple TV) so can't speak to the quality of those. The privacy agreements to use them are worth reading carefully -- I didn't accept them and don't use those features. Now the good: the picture is very bright and once you turn off the AI / powersaving features is clean and stable and shows the source (mostly) as it was meant to be. I wish there were more controls, like on my older C8, to dial this in, but alas. The game optimizations like 4K@120 and VRR are incredible on fast FPS games on nextgen consoles (XBox X e.g.) -- the game features are a main reason I upgraded from the C8 (HDMI 2.0) and chose the LG over the competition. HDMI-CEC is a little worse on this one than my C8 as well -- it keeps trying to use ARC for no reason and changes my AVR input away from the source I want so I find I need to fight with it more than the C8. No controls to fix this either (It's "smart", remember?). I haven't tried external control yet, but that might allow me to set up automations to switch between picture modes depending on my AVR source since the TV just sees the one HDMI input and can't really tell, so I have to use the remote to switch picture mode manually more than I'd like. For example, DolbyVision I had to tune carefully in a certain picture mode to look good, but that tweaked setting looks way too bright (it burns!) in HDR or SD so I need to switch to another when I watch those sources. The flush mount that comes with this TV is also a key buying point -- it looks like a portrait on the wall when you run a good screensaver. Getting rid of the TV stand has given us back 2 feet in our living room! We considered a movable VESA, but honestly that would have ruined the aesthetics of the included flush mount of this TV, a major selling point. Glad we didn't! One peeve here is the wire route is on the left edge of the larger TVs, not the middle, so the raceway is off-center from the TV on the wall -- not a big deal, but the asymmetry might bother some folks (you know who you are). I can't speak much to the built-in sound since I only use it for like news and talk shows and use a home theater surround normally. It's totally fine for that. Definitely a great TV you won't be disappointed in. And if you watch a lot of low-quality sources, perhaps the AI features will gain you some benefit.

The only down fall for this TV is the fact it does not come with a stand and must be purchased separate if that is how you plan to use it. Bought this to upgrade from my C4 and it is a world of difference with the quality. Have not used the wall mount provided yet but will in the next 60 days once I move. This was the only reason for not mounting it was to avoid holes in the wall before moving. It would be nice to have the stand listed as an accessory but I had to purchase from a 3rd party. Price is starting to come down now with the release of the G6 and I am still within my price match window.