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- Rated 1 out of 5 stars
The worst Laptop I've ever Had
MATHEUSS Posted
I bought the computer 2 months ago for work. My work mainly uses Google Chrome, Word, Excel, and Adobe. Thats it. I have 828GB of free space.. and yet, the computer is SOOOO SLOOOW. For example, my E-mail, logged in with Chrome, is SUPER Slow. To open my excel, takes a whole minute. I wish I could return it, cause I literally feel like I trashed $1,800 (incluiding taxes) for nothing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Matheuss. Thank you for reaching out to us regarding the LG Laptop (195174113233) model. We understand the importance of having a high-performance computer that handles your professional workflow and software applications efficiently. Since you mentioned slow performance even with plenty of free storage, one helpful step you can try is checking the LG Update Center to ensure the latest system optimization updates are installed. Performance patches can significantly improve speed when running apps like Chrome, Word, Excel, and Adobe. You can do this by: Opening LG Update Center → Check for Updates → Install All Available Updates. More guidance here: https://www.lg.com/us/support/help-library/lg-gram-lg-update-program-installation-guide--20153529289392. We’d be glad to take a closer look into what’s happening with your device. Please send us an email at [email protected] with your model number and a brief overview of the performance issues so our team can assist further. We're here for you! ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />