Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
5 Stars for this Microwave by LG.
Caleb Posted
This is a beautiful microwave. It really made my kitchen look much more modern. It cooks very well and is quieter than most other microwaves I've used. The Air fry feature could be little faster but still does a good job.
I would recommend this to a friend - Rated 4 out of 5 stars
Quiet and frees up counterspace
StephenB Posted
Very quiet with many good features. Working fine so far. It's nice to have a microwave, convection oven, and air fryer all in one. Not perfect however. Cons: The only white is on the front of the door. I'm going to have to hand paint the black areas that show white. The top is uneven. I had a hard time caulking/sealing the unit to prevent drafts from the outdoor vent and to improve the installed appearance. Also, half the time the menu on the door will not come on without opening and closing the door first. Still, it's a good combo microwave for the price.
I would recommend this to a friend - Rated 5 out of 5 stars
Great design
Rich Posted
Given we’ve only had it for a few weeks so can’t confirm long-term reliability, but really like the design, sleek, modern, but not crazy. It compliments our new kitchen perfectly without it being apparent it’s a microwave. It is on the expensive side, that’s true, but it also looks it. Though the air frying options are limited, the ones we tried worked just fine. So far very happy with it. The one thing I would point out is it could have had a better way to make sure it attaches to the back wall with more than just the bottom rail (they used to have a u-bracket which stabilizes it much better and not relying on the above cabinet will hold it in place).
I would recommend this to a friend - Rated 1 out of 5 stars
M
ElaK Posted
No instructions Controls programed for fast food items. Air fryer ineffective. Low power microwave
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Ela. Thank you for sharing your thoughts on the LG Microwave (MHES1738N) model. We understand your concern about the lack of instructions and the performance issues you’ve encountered, especially with the air fryer feature. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
To help you get started, we recommend checking the LG website for the user manual, which can provide valuable information on settings and best practices for using the air fryer feature. For quick help, you can download its owners manual through his link: https://www.lg.com/us/support/product/lg-MHES1738N.BEHESTD and check for pages 10-29. Additionally, ensure that the microwave is set to the appropriate power level for the food you’re cooking, as this can impact performance.
If you still have concerns or need further assistance, please send us a private message on social media @LGUSSupport. We're ready to help you find solutions to enhance your experience with the microwave. We appreciate your feedback and look forward to assisting you. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great Microwave
Jules Posted
Love microwave! Cooks efficiently and has many cooking options
I would recommend this to a friend
