Customer Ratings & Reviews

My stepdad was struggling with smartphone I got him (his flip phone would no longer work with 4G) where he had to swipe. This Jitterbug is perfect. Answers the phone just by opening. Simple list with phone, contacts, voicemail (I created message for him) and date and time showing when closed. Nice charging station and Best Buy sent me a free car charger in the mail. There is also a great feature by pressing “0” to get a personal operator who can get you a Lyft ride. They ask where you are, where you are going and let you know if a driver is available and the estimated cost. You can accept or reject the ride. Call is $1 and charged to your bill with the cost of the ride. This will definitely be used for doctor appointments when we can’t give him or my mom a ride. He loves it! I recommend it!

Bought this phone for my grandpa, and I absolutely love it! The phone has big button letters built for seniors who have a hard time seeing. A great volume/ringtone setting for seniors that are hard of hearing, and it is easy maneuvering apps throughout the phone as well. This is a really good option for seniors who are not really tech savvy, but need a way to communicate with their family or who live alone and need telephone access to outside agencies. Also lively customer service is really good as well. A great option all the way around

Nice Phone with Big Easy Simple Buttons. The BAD part is the $19.99 Plan Ends up Being $40.00 a Month with all the Nebraska Taxes , Surcharges, etc.

Bought for my in-laws that are 96 years old The phone is so easy to us they just open it to answer and close to hang up! Perfect as a less expensive replacement for a home line phone

Cool little flip phone, I like using the radio with wire ear buds. Bluetooth works good in the car also, much better than the first one I had called the jitterbug. I use it as a spare line, it's easier to use also.

After purchasing this phone for my husband who is in a long-term care facility, I found out out that monthly fees from the state are almost the price of a month’s usage fee. If you live on a fixed income and every penny counts, make sure to explore all fees levied by your state before activating.

The Jitterbug Flip2 Cell Phone was an excellent choice for my father. It is his first mobile phone and he is delighted. It was easy to set up all his contacts and numbers so he can easily see who to call, and see who is calling him. Thank you Jitterbug.

I absolutey love it-just perfect!!this phone meets all my needs as a senior citizen.I am old & frail and dont get around much anymore

Works great. Great phone if you just need something basic and inexpensive. The Lilely emergency button gives you piece of mind if you have an emergency.

Phone does exactly what we need it to. Staff was very helpful and informative. Very good price on the phone. Good experience.

Quick, polite service when I picked up the phone. Phone seems great but we haven't used it yet. I'm guessing the large number buttons and simple use will be great for my father-in-law.

I love the large numbers and how simple and straightforward using it is!

These are awesome phones & the Lively service is just great - couldn't be happier!!!

My parent's wanted a flip phone, not a smart phone. They are familiar with flip phones and they wanted a low monthly phone bill. They are very happy with their service and their bill. The phones are durable with a larger print for easynuse for them.

I was very thankful for the service I received. my mother and I can share this jitterbug cell phone it’s very easy to use and was set up by Best Buy in less than half hour.

Nice phone easy to use very happy I seen it on lively

Great phone. Father-in-law has no problem using it. Great battery life. Was given as a Christmas gift

Ringer stopped working. Keeps falling into airplane mode and there is no airplane mode so you have to call customer service to reboot the phone and lose all your contacts in the process. Do not recommend.

I recently purchased the Lively Jitterbug Flip2 phone, and I've given it a solid four stars. It's an excellent choice for those who value simplicity and ease of use in a phone, especially suitable for seniors or anyone who prefers a more straightforward mobile experience. The phone features large buttons and a bright, clear display which makes navigation a breeze. The large text and simple menu structure eliminate the complexity often found in more advanced smartphones. The voice dial feature is a fantastic addition, providing convenience and accessibility with hands-free operation. The Urgent Response button is a standout feature, offering immediate access to help with a single press, which is invaluable for elderly users or those with health concerns. The call quality is also very good, ensuring clear conversations. However, there are some limitations. The camera functionality is basic, and while it suffices for occasional use, it doesn’t compare to the capabilities found in typical smartphones. Additionally, while the phone does hold a charge well, the battery life can be inconsistent under heavier use, which might be a concern for some users. Despite these minor issues, the Lively Jitterbug Flip2 remains a great option for its target audience, providing essential features with the simplicity that many users desire. It’s durable, user-friendly, and supported by excellent customer service, making it worthy of a high recommendation with a slight deduction for the mentioned drawbacks.

This small flip-phone works well for my use. I rarely talk on it. I use it to text “call me” to friends or family and they call me on my home phone when they have time to talk. I had an I-phone but did not like returned it. This is cheaper to replace if damaged, small enough to carry with me in the yard so I always can get help if I fall. If you drop it they call and ask if you need help. When you press the star someone answers immediately and asks what you need. You can ask them for any kind of help you need, police, ambulance, to call someone, or just ask what you should do. They have stayed on the line while I went in my back yard after dark to turn the lawn sprinkler off, because I live alone. I just got this one. The battery was damaged on my previous one (5 years use). I had a problem with the previous one that concerned me. Occasionally I would get an “out of range” message when I sent a text. I was in my home when that happened, if I went to another area of town it would work. It could be the battery was the problem. If it happens with this newer model I will look for something else. Photos are very small so I do not use them.