
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers admire the Surface Book 2's versatility, praising its ability to easily switch between laptop and tablet modes for diverse uses. They also highlight the device's impressive performance capabilities, long battery life, and the convenience of the detachable screen for tablet functionality. Positive feedback consistently emphasizes its power and suitability for various tasks, from everyday computing to more demanding applications. The device's adaptability makes it a favorite among users who value both productivity and portability.
Gave as a gift for college. Daughter opted to kick in for upgraded features/specs like memory, processor & disk space. I'd probably recommend the same. Switches from laptop to tablet nice & easily...and does accommodate a protection case. I've not heard anything bad about it yet. One large design draw back is that it requires a special security lock system...not the traditional key/peg style..there's no slit for it. The cable system has a bar that squeezes the monitor and then locks in the back with a key. Apparently the keyboard isn't worth locking..I didn't see a way.
Posted by Adam
I purchased the Surface Book 2 with the i7 chip, 16MB of ram and a TB hard drive. It is great laptop – great battery life, screen, etc. However, it does have flaws that Microsoft should fix: 1) It’s a painful experience to get a live person at Customer service (this is a premium price product and should have premium customer service), 2) Starting the laptop as a tablet requires the entry of the BitLocker key (not very practical unless you have access to another pc). Microsoft is aware of this issue and are working on an update to fix but have no expectation as to when it will be available - Microsoft suggested I disable BitLocker (not an acceptable solution for me), 3) Only 1 choice of screen resolution is available (3000x2000). Generally, this isn't an issue unless you are using multiple screens (formatting between screens gets messed up) or are using certain software that adjusts poorly to using the recommended screen scaling (200%). Most screen resolutions provide multiple options for this very reason - if Microsoft provides an unusual screen resolution (3000x2000) they should at least provide multiple options (ie 1500x1000) to avoid scaling issues with various programs 4) A premium laptop should include Thunderbolt and not just USB Cs.
Posted by OfficeHomeUse
My old laptop Windows (Windows 7) personal computer (PC) from 2010 ran out of memory recently, so I started looking at new laptops with a lot of memory and great reviews to replace it. After vetting all the top choices, it came down to a Apple MacBook vs. a Microsoft Surface Book 2. I wound up choosing the later because it was a Windows PC (open source code system with Windows 10) and because I read so many great reviews on the Surface Book laptop computers. Overall, I have had my Surface Book 2 laptop for 3 weeks now and I love it. It is the best laptop computer I have ever owned. It is lightning fast since it is a solid state hard drive and has plenty of memory since I got the top memory option one with 1 terabyte of dGPU. Moreover, the convertibility between laptop and tablet modes and the Nvidia video card allows me to use it as a tablet computer to watch movies while working out at the gym. In summary, it is a top quality laptop computer with excellent versatility and highest amounts of memory. I highly recommend it.
Posted by nebhurr8